Innspire Powers Digital Guest Journey at The Statler Hotel at Cornell University
Innspire's AI Concierge now handles 66.7% of guest messaging at the Cornell teaching hotel, with mobile check-in and dining capabilities live.
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LodgIQ Releases Practical RMS Selection Guide to Help Independent Hotels Navigate a Complex Tech Landscape
LodgIQ's free guide, based on insights from 100+ hoteliers, offers evaluation framework and tools for RMS selection, citing 15-20% RevPAR gains.
roomangel and SITA EGYPT Partner to Deploy hive Across MENA
The partnership brings roomangel's AI-powered hive platform to MENA hotels, unifying fragmented systems into a single intelligence layer with a pay-per-booking model.
Is AI Search Killing The Hotel Website?
AI tools like ChatGPT and Gemini are bypassing traditional booking sites, with over two-thirds of travelers now using AI for research and many booking directly through these platforms.
By Filip Linek, Founder, FLAE Robotics
Hospitality’s AI opportunity to decompose tasks and reclaim the work that actually matters
The author argues hotels should use AI to eliminate mundane integration tasks between disconnected systems, freeing staff for high-touch guest service work.
By David Poprawka, Innovation Strategist, Infor
Core Principles Behind Scalable Hotel Digital Transformation
The article outlines how hotel groups should prioritize operational alignment, cloud infrastructure, and API connectivity over isolated technology investments for scalable growth.
Cloudbeds Partners with Dingus to Unify Hotel Distribution and Drive Revenue Growth
The partnership combines Cloudbeds' PMS with Dingus' distribution expertise, particularly strong in Spain and Latin America markets.
Digital Employees Are Already Here. Hospitality Just Hasn’t Fully Noticed Yet.
Unlike basic AI tools, digital employees integrate directly into hotel systems to execute full workflows from reservations to follow-ups without human intervention.
By Ira Vouk, Hospitality Tech and AI Consultant, Hospitality 2.0 Consulting
Rise of the ‘Hospitality Engineer’ as disconnected systems costing operators hours every week
Joint research from RMS and RoomPriceGenie reveals 42% of hospitality professionals spend 1-3 hours weekly fixing system issues caused by poor integrations.
The AI Agent Trap: Why Hospitality's Next Technology Crisis Is Already in Motion
The author argues that current AI agents are trapped in vendor silos and warns that back-office integration, not guest-facing applications, holds the greatest potential for hotel transformation.
By Darko Bosancic, SVP, Sirma Group Holding JSC
The Hidden Tax on Hospitality
Industry commentary argues hotels lose revenue through operational friction, poor content, and system gaps that compound into margin pressure.
How hotel businesses can avoid “Toggle Tax”
Access Hospitality data shows hotel staff waste 322 hours annually switching between an average of 5.2 systems, with 47% of hotels using 2-4 systems.
The 80% Problem in Hotel Meetings and Events
Hotels are converting only 20% of meeting and event requests, leaving 80% of potential revenue unrealized due to manual workflows and fragmented systems.
Florencia Cueto Pedrotti, Director, Global Engagement & Sales Enablement, Shiji
How Narai Hospitality Group Transforms Financial Planning & Analysis with Fairmas
Narai Hospitality Group replaced manual spreadsheets with Fairmas software, cutting financial planning time from hours to minutes across its Lub d and Marasca hotel brands.
Flexkeeping and MARA Solutions Integration Turns Guest Feedback Into Real-Time Tasks
The integration automatically converts guest review complaints into actionable tasks for housekeeping and maintenance teams.
RDP’s 2026 Technology Roadmap Aims to Drive a More Connected, Efficient Future for Resorts and Hotels
RDP announces enhanced PMS capabilities for 2026 including deeper cloud integrations, automation tools, and expanded timeshare modules to address staffing shortages and operational complexity.
HotelRunner Once Again Recognized as Strategic Partner by Agoda, Strengthening a Trusted Partnership
HotelRunner maintains 98% connection health and top 10 booking ratings on Agoda after 15 years of collaboration.
How Model Context Protocol in Hospitality Connects AI to Hotel Systems
The protocol creates a translation layer that allows AI assistants to query hotel systems like PMS and CRS through a single interface, enabling real-time bookings without replacing existing platforms.
Download the Free Guide: "The 2026 Buyer's Guide to Hotel Management Software" Released by roommaster
The guide addresses how disconnected systems cost hotels up to 15% of revenue and provides a framework for evaluating HMS solutions.
Building Purpose-Driven Hospitality with Technology: Insights from Marc Laros, CTO at The Usual Hotels
Marc Laros discusses The Usual Hotels' plan to scale to 20 properties across Europe while embedding AI and sustainability into every operational decision.
Jessica Gillingham in conversation with Marc Laros