Doug Kennedy’s Next Staff Training Webcast: Five Crucial Things Hotel Group & Event Salespeople Should Do With Every Inbound Lead
Kennedy's free 40-minute webcast focuses on lead response best practices for hotel sales teams in a challenging market.
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When a Word Salad Becomes the Most Delicious Special of the Day!
The article contrasts two servers at a Japanese-Korean fusion restaurant to illustrate how product knowledge and storytelling elevate dining experiences.
By Roberta Nedry, President, Hospitality Excellence, Inc.
Booking.com research reveals widening gap between future skills ambitions and current training priorities in Europe’s hospitality sector
Booking.com surveyed 5,000 European hospitality professionals and found 82% see digital literacy as critical but only 16% prioritize it in current training.
Hospitality America Promotes Adam Bullard to Vice President of People and Culture
Bullard brings manufacturing sector HR experience to lead people strategy across Hospitality America's growing hotel portfolio.
Why staff thrive at The Headland Hotel
This Roundtable Roadshow podcast features The Headland Hotel's approach to staff development, with one employee who started at 14 and stayed throughout their career.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd