As AI assistants reshape how travelers research hotels, most properties lack tools to track whether or how they appear in AI responses, ceding bookings and brand narrative to OTAs. ... the same platform where hotels manage their AI distribution strategy.
the global hotel technology ecosystem alongside some of the industry’s most influential connectivity partners and providers. ... “I’m honored to represent HotelRunner in discussions that influence the future of our industry.
They’re competing against speed, specificity, and whether AI can understand what makes their hotel worth considering in the first place. And right now? ... AI does. Or more accurately, AI surfaces the hotels that bothered to publish the information in the first place. That’s the shift hospitality sales teams need to understand.
A pioneer in hotel technology, Asif has been at the forefront of hospitality innovation for more than a decade. ... Since the win in Riyadh last year, Intello AI has participated in FHS World and FHS Africa where it signed its first major customer through a partnership with City Blue Hotels.
Why Product Management Matters in Hotel Tech Hotels operate in fast‑moving environments, where technology failures are felt immediately. ... is used in day-to-day hotel operations.
process, the long game for a successful hotel sales career is to level up one’s prospecting skills. ... the 1930s, but it feels more relevant than ever as AI turbocharges automation.
(40% in 2026 vs 43% in 2025), balanced by 50% seeing growth in occupancy rates, up 10% YoY. ... To participate, respondents had to be 18+ years, have traveled at least once in the past 12 months, must be planning to travel in 2026, and be either the primary decision maker or involved in the decision
Powered by embodied AI and multi-robot collaboration, the project represents one of the industry's most comprehensive deployments of robotics in a real-world hospitality environment. ... It also provides an opportunity to explore new service models where AI and robotics work together to deliver intelligent, end-to-end experiences in the real world.
In this eye-opening conversation, Stephen reveals his unique framework for analyzing hotel stocks—rooted in the timeless principles from Graham and Dodd—and how it adapts to today's rapidly evolving landscape ... {{cta id="4"}} Tune in to hear: Why the persistent undervaluation of hotel REITs is a market anomaly and the potential for consolidation or take-private opportunities.
In plain terms, it is the part that lets the different tools share a common understanding of what a guest, a reservation or a room actually is, so the AI features can act with the right context rather ... The detail is in the joint press release . Running through all of it is the same idea: AI is built into each layer rather than bolted on afterwards.
ampliphi's AI-powered RMS now integrates directly with Stayntouch PMS, pushing automated rate updates in real time and saving independent and mid-market hotels 6+ hours per week in manual pricing work. ... With ampliphi connected to Stayntouch, hotels gain: Automated AI pricing in real time. ampliphi continuously analyzes demand, comp set movement, and booking pace, then pushes optimized rates directly into
Tellingly, optimism about AI is often higher in emerging markets than in the developed world, which means the appetite to adopt is frequently strongest exactly where the opportunity to leapfrog is greatest ... Literacy is no longer a specialism; it is the new baseline of employability, and the concept AI Literacy — long championed in our industry by educators such as Ian Millar — belongs in every
The hotel is the company actually providing the room. If the price and conditions are the same, the AI agent should book directly with the hotel instead of through a middleman like Booking.com. Direct booking can give guests: better prices loyalty points and perks easier changes and cancellations more accurate information better customer support.
The shift in how people search for hotels is now measurable. ... Google's AI Mode data shows travel queries have tripled in length, which means hotels built around keyword interception are competing for a surface that is shrinking.
Google's AI Mode data shows travel queries have tripled in length as travelers shift from keywords to conversational briefs, structurally undermining how hotel distribution channels compete for search ... What the data says, and what to trust in it Google published this to mark one year of AI Mode, the AI-native version of Search it launched in the U.S. in May 2025, and the figures all point the same way
Hotels deploying AIVA report: Up to 85 percent of guest inquiries handled autonomously Up to 80 percent call offload with up to 50 percent reduction in support costs 30 percent reduction in telecommunications ... What matters is whether the technology delivers meaningful results in a live hotel environment. The Proper Hotel demonstrates what’s possible when AI is purpose-built for hospitality.
In, unfortunately, one hotel he said, “You know what I really like? I really like always when I arrive in a hotel, an ice-cold Diet Coke in my room.” ... We are the only hotel in the Benelux with three Michelin keys.
It consumes compute, and in generative AI, that compute is priced in tokens — the units models use to process and generate language. ... At Level 5, the hotel has moved from AI experimentation to an AI operating discipline. 10.
In line with Amadeus’ broader AI approach, automation is designed to enhance human strategy, ensuring decisions remain transparent, controllable and outcome-driven. ... data, we’re enabling a new approach to travel advertising — one that puts humans firmly in the lead, while AI does the heavy analytical lifting.
Google's Universal Cart takes no commission on hotel bookings , and that is precisely the point. The real product is placement in the AI surface where travel decisions are made. ... For hotels in host cities, mega events are increasingly the clearest demand planning signal available.