SCP Hotels Expands Epic Experiences with Personalized, Nature-Led Journeys
SCP Hotels launches nature-focused experience programs at four properties, featuring sunrise paddleboarding in Oregon and volcanic exploration in Hawaii.
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Is Luxury Getting Overcrowded? When Every Hotel Looks Premium, How Do The Best Stand Apart?
Brand Finance's 2026 study reveals luxury hotels facing compression as upscale brands deliver premium experiences, forcing luxury to compete on distinctiveness rather than prestige alone.
By Henry Farr and Finbar Kneen
Luxury Redefined at Sea: The Debut of Four Seasons Yachts
The 207-meter yacht debuts March 2026 with 95 suites, 11 restaurants featuring Michelin-starred chefs, and itineraries across 130 Mediterranean destinations.
Invisible Efficiency Under Pressure
Hotels must reduce energy consumption through invisible operational improvements like smart room controls and maintenance efficiency rather than visible cuts that impact guest comfort.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Canary Technologies Named Best Upselling Software in 2026 HotelTechAwards
Canary's platform, trusted by 20,000+ hotels, uses AI-powered personalization to automate upgrade and add-on offers throughout the guest journey.
Aven Hospitality and Hovr Partner to Deliver First-of-its-Kind Video Experience In the Booking Engine
Aven integrates Hovr's video technology into its booking engine to help hotels offer immersive video content during the reservation process.
Echoes of the Ascent: How a Wooden Key Card Captures the Journey
GCSTIMES designed wooden key cards with mountain peak silhouettes for alpine resorts, using sustainable materials and precision contouring.
What hotels get wrong about branding (and how to fix it)
Mews Creative Director argues hotels must define their emotional brand territory before visual design work to create authentic guest experiences.
By Kristina Liebute, Marketing Content Writer, Mews
Last Mile Revenue at The Q Hotel Collection
Q Hotels achieved nearly 40% uplift in incremental revenue by training front office staff to upsell systematically at check-in.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Hotel AI Adoption Surges with 82% Expanding Use in 2026
Survey of 400+ hotel tech decision-makers shows 85% will allocate at least 5% of IT budgets to AI tools in 2026.
New Ads Show That in a World of Misleading Names, Hotels.com Is Refreshingly Literal
Hotels.com launches "It's All in the Name" campaign with refreshed visual identity including new H logo and brand colors across digital channels.
From AI agents to front desk: How to personalize the guest experience with both
The podcast explores bridging the gap between guest data collection and actionable insights, examining how AI agents will transform travel booking and personalization.
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
Sandals Resorts International Announces US$200 Million Reimagination of Three Iconic Jamaica Resorts
The three resorts will reopen in late 2026 with new accommodations, pools, dining concepts, and arrival experiences after Hurricane Melissa damage assessment.
Point A Hotels Achieves Green Tourism Silver Accreditation Across Portfolio
The Silver certification covers all Point A properties except two recent openings, with sustainability credentials now driving 9% higher bookings and premium pricing.
Inside the Paradores Approach to Guest Experience
Paradores integrates heritage authenticity with data-driven guest experience management, achieving an NPS near 65 while investing €300 million in modernization.
Florencia Cueto Pedrotti, Director, Global Engagement & Sales Enablement, Shiji
2025 marks the end of the “single market” in Europe
The European hotel market is fragmenting into selective pockets with luxury maintaining momentum while budget segments must add experiential value beyond price.
By Vanguélis Panayotis, CEO MKG Consulting & Hospitality ON / MRICS, Hospitality ON
Meetings With a View: How Location, Design and Experience Shape Modern Group Strategy
The author argues that modern corporate groups expect meeting environments that foster engagement and creativity, not just basic accommodation.
By Andrey De Risio, General Manager, Hilton
Hotels Are Paying for Guests They Already Own
Hotels often pay for bookings from guests who already decided to stay there, with attribution models masking this "recycled demand" problem.
By Sabine Filoni, Principal, L'Orangerie Group
Teague Talks with Alpesh Patel, Kana Hotel Group
Kana Hotel Group's CEO discusses the strategy behind their $80 million dual-brand Embassy Suites and Tempo by Hilton development in Tennessee.
Teague Hunter in conversation with Alpesh Patel
World’s Leading Hotel Guestroom Tablet Platform Launches HCN Commerce Media Network
HCN's new advertising model covers tablet costs through revenue sharing, expanding from luxury to all hotel segments with 90%+ guest engagement rates.