Mews Creative Director argues hotels must define their emotional brand territory before visual design work to create authentic guest experiences.
Q Hotels achieved nearly 40% uplift in incremental revenue by training front office staff to upsell systematically at check-in.
Survey of 400+ hotel tech decision-makers shows 85% will allocate at least 5% of IT budgets to AI tools in 2026.
Hotels.com launches "It's All in the Name" campaign with refreshed visual identity including new H logo and brand colors across digital channels.
The podcast explores bridging the gap between guest data collection and actionable insights, examining how AI agents will transform travel booking and personalization.
The three resorts will reopen in late 2026 with new accommodations, pools, dining concepts, and arrival experiences after Hurricane Melissa damage assessment.
The Silver certification covers all Point A properties except two recent openings, with sustainability credentials now driving 9% higher bookings and premium pricing.
Paradores integrates heritage authenticity with data-driven guest experience management, achieving an NPS near 65 while investing €300 million in modernization.
The European hotel market is fragmenting into selective pockets with luxury maintaining momentum while budget segments must add experiential value beyond price.
Hotels often pay for bookings from guests who already decided to stay there, with attribution models masking this "recycled demand" problem.
The author argues that modern corporate groups expect meeting environments that foster engagement and creativity, not just basic accommodation.
Kana Hotel Group's CEO discusses the strategy behind their $80 million dual-brand Embassy Suites and Tempo by Hilton development in Tennessee.
HCN's new advertising model covers tablet costs through revenue sharing, expanding from luxury to all hotel segments with 90%+ guest engagement rates.
Industry leaders at ITB Berlin discuss moving from traditional front desk operations to mobile-first hospitality that follows guests throughout their journey.
The 26-year-old company expanded beyond entertainment to include WiFi, marketing, and monitoring through one platform.
Red Roof gained market share in 2025 with a 3,500-room development pipeline and 35% increase in new hotel executions.
Influence Society's Q1 2026 brief examines Google's AI travel tools, Guerlain's new Waldorf Astoria spa, and design-driven independents reshaping luxury hospitality.
Holbrook discusses Marriott's rollout of wellness technology across luxury properties, including red light therapy, cold plunges, and vibroacoustic treatments to boost spa revenue.
GCSTIMES offers eco-conscious pet amenities including wood key cards, detachable pet tags, and branded door hangers to enhance pet-friendly hospitality experiences.
Canary's platform serves over 20,000 hotels worldwide and was selected based on verified reviews from 25,000+ hotel operators.