Study shows Crowne Plaza achieved 95% digital order adoption with Shiji's integrated POS and ordering platform, eliminating order errors and reducing labor costs at poolside outlets.
Shiji CEO Kevin King outlines the company's shift to embedding AI across all hospitality technology products to reduce operational complexity rather than add features.
Industry discussions reveal how outdated hotel venue management systems create operational bottlenecks and increased costs for properties.
The guide addresses how disconnected systems cost hotels up to 15% of revenue and provides a framework for evaluating HMS solutions.
The South African hospitality group will deploy the cloud-based system across 850+ rooms to streamline operations and support portfolio growth.
Real-time linen tracking helps luxury hotels reduce replacement costs, optimize housekeeping workflows, and maintain brand consistency.
Kiosk.eu promotes their European-built self-service kiosks as hardware-first solutions that integrate with PMS systems to automate check-in while enabling staff to focus on personalized guest service.
American Liberty Hospitality reports 10-15% F&B revenue increases and 10-20% faster service after deploying mobile POS across five properties.
CLLIX achieved 413% ROI and saves 112 hours monthly in room allocation after deploying Flexkeeping at Brisbane Skytower.
RobosizeME's new website showcases workflow automation solutions already deployed in 5,000+ hotels, saving 200,000 manual work hours annually.
Comprehensive guide covers essential PMS features and benefits, including operational efficiency, error reduction, and revenue optimization for hotel front office teams.
Hotels face mounting pressure to either absorb volatile energy costs invisibly or introduce transparent pricing that reflects infrastructure realities.
HotelData.com report analyzing 5,000 U.S. hotels shows labor CPOR rose 12.8% in 2025, with Q4 seeing 21.1% year-over-year increase amid softening demand.
The visual tool eliminates manual processes by automating tasks based on triggers like booking source, VIP status, and length of stay.
The comprehensive guide covers implementation, ROI metrics, and future evolution toward LLM-powered concierges for hotel operations.
Central London hotels achieved 46.8% GOP margin and £135.5 GOP per room through disciplined cost control, despite 0.9% RevPAR decline and ongoing wage pressures.
The 148-room hotel deployed IRIS Mobile Dining to compete with third-party delivery apps and reduce phone-based ordering strain on limited staff.
Using spa slipper selection as a case study, the article demonstrates how micro-decisions in wellness design reveal the critical balance between aesthetics, operations, and profitability.
VIVI combines conversational AI with predictive analytics to automate guest services, manage multilingual communications, and unify hotel operations in a single interface.
The partnership enables automated data flow between Shiji's cloud PMS and Straiv's guest experience platform, targeting hotel chains in DACH, Benelux and France markets.