Newport Hospitality Group executive argues hotel F&B outlets need strategic management focus to drive guest preference and measurable revenue performance.
Author identifies seven common service barriers that frustrate customers and provides actionable strategies to streamline operations.
Joint research from RMS and RoomPriceGenie reveals 42% of hospitality professionals spend 1-3 hours weekly fixing system issues caused by poor integrations.
Hotels can reduce linen inventory from 6+ PAR levels to 3-4 while cutting annual loss rates from 15-20% to 3-5% using RFID tags and AI forecasting.
Industry commentary argues hotels lose revenue through operational friction, poor content, and system gaps that compound into margin pressure.
The mobile device combines xnPOS software with Elavon payment processing on Castles Technology hardware, allowing hotel staff to take orders and process payments anywhere on property.
Academic framework proposes concentrating human staff in high-value moments while AI handles routine tasks, challenging the assumption that more human interaction equals better service.
The article argues AI will reduce routine human interactions in hotels rather than create more guest contact time, forcing operators to strategically deploy human value where it matters most.
Deep Blue Hotel Hot Springs implemented eight Agilysys solutions including PMS, POS, and spa management to unify operations across its wellness resort.
Study shows Crowne Plaza achieved 95% digital order adoption with Shiji's integrated POS and ordering platform, eliminating order errors and reducing labor costs at poolside outlets.
Shiji CEO Kevin King outlines the company's shift to embedding AI across all hospitality technology products to reduce operational complexity rather than add features.
Industry discussions reveal how outdated hotel venue management systems create operational bottlenecks and increased costs for properties.
The guide addresses how disconnected systems cost hotels up to 15% of revenue and provides a framework for evaluating HMS solutions.
The South African hospitality group will deploy the cloud-based system across 850+ rooms to streamline operations and support portfolio growth.
Real-time linen tracking helps luxury hotels reduce replacement costs, optimize housekeeping workflows, and maintain brand consistency.
Kiosk.eu promotes their European-built self-service kiosks as hardware-first solutions that integrate with PMS systems to automate check-in while enabling staff to focus on personalized guest service.
American Liberty Hospitality reports 10-15% F&B revenue increases and 10-20% faster service after deploying mobile POS across five properties.
CLLIX achieved 413% ROI and saves 112 hours monthly in room allocation after deploying Flexkeeping at Brisbane Skytower.
RobosizeME's new website showcases workflow automation solutions already deployed in 5,000+ hotels, saving 200,000 manual work hours annually.
Comprehensive guide covers essential PMS features and benefits, including operational efficiency, error reduction, and revenue optimization for hotel front office teams.