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How The Digital Guest Journey Is Unlocking The Next Era Of Hospitality

These messaging systems can advise guests on what time check-in is, whether they can check in early or late, what time the property’s restaurant is open and whether they can make a reservation, and more ... In the future, we can expect to see even more automated solutions, such as personalized recommendations through AI and virtual or augmented reality experiences for guests.

Future Hospitality Summit gears up to ‘Focus on Investment’ with action packed agenda of hot debate, exclusive announcements and ground-breaking conversations

Key subjects in September include the influence of ESG on the industry, the impact of the prevailing geopolitical landscape on investment prospects and the integration of technology in the hospitality ... Confirmed speakers include Cenk Sidar, CEO and Co-Founder of Enquire AI, who will share key insights on The Power of AI: How Artificial Intelligence is Transforming Business Decision Making.

DO’s and DON’Ts of Hotel Robots

Triple check the mapping of the robots suits the purpose you have intended for the robot to do, cleaning, bussing in restaurants, meal and tray delivery, or room delivery robots. Mapping is key! ... Have a Backup Plan : In case the robot malfunctions or is unable to perform its tasks, have a backup plan in place.

Leveraging 'HI' and 'AI' for Hotel F&B Trends

Invite 7 to 9 your loyal regulars to join you for an ad-hoc 'Client Advisory Board' during a late afternoon nosh and beverage hour in the hotel lobby or at a restaurant on property. ... AI (artificial intelligence) can be helpful to gather data, but HI (human intelligence) is much more powerful when it comes to investing in the next F&B incremental profit maker.