Two of hospitality technology's biggest names outlined full AI-first platform strategies today, while new data from Madrid showed hotels posting a 12.8% GOP PAR gain in 2025. ... King's guiding principle: if AI does not make work faster and simpler, it does not belong in production. The approach deliberately keeps AI invisible to hotel staff.
targeted release in Q4 2026. ... A key component of this strategy is MCP enablement, currently in advanced development, which is intended to support more seamless interaction between experience inventory and AI-powered systems.
Industry leaders discuss how hospitality and lifestyle brands are driving premium pricing in Thailand's residential market by selling identity over property. ... An international brand gives buyers confidence in what they are getting, particularly in emerging markets,” he said.
Inventory remains the most perishable asset in hospitality, yet hotel room type classification is often the most underutilized lever for growth. ... Understanding the nuanced landscape of different hotel room types is essential for staying competitive in today's global hospitality market.
It also marks a deliberate move to lead the hospitality sector in using data and AI to personalise experiences and strengthen direct relationships with guests across its more than 640 properties in operation ... advantage of advances in generative AI, intelligent agents and automation.
AI as a layer across the platform One of the common mistakes in the current technology landscape is treating AI as a standalone capability. Hospitality technology is already complex. ... AI should bring people back in front of guests, not place AI in front of guests.
Vendor conversations about AI in hospitality often centre around prediction: systems that anticipate client needs and land on decisions before intent is even expressed. ... Closing that gap with AI is a valuable opportunity. The revenue opportunity in AI is operational.
Humans think in narratives. AI thinks in probability distributions. When enough conversion data exists, probability wins. ... AI may over-target returning website visitors. AI may prioritise short booking windows. This looks good in-platform.
In all my years in hospitality [and there’s a lot], I have never heard a guest complain that the bathroom was too bright. The opposite? Many times. Better bathroom lighting is not a threat to design. ... Made with the help of AI tools and with a HITL.
Many people I talk to in hospitality right now think AI agents are stalled. They’ve seen the demos, tried a few, gotten a mediocre hotel recommendation from a chatbot, and moved on. ... Consider what AI is doing in domains that are orders of magnitude harder.
AI Experts Address Implementation Gaps at Female Founders Summit Hospitality AI practitioners emphasized solving business problems first, establishing data governance frameworks, and creating dedicated ... experimentation time for teams at the Female Founders in Hospitality Summit.
I recently sat down with Craig Carbonniere , a senior marketing strategist at Milestone Inc . and one of the sharpest minds in hospitality AI (the guy was presenting on AI to hoteliers back in 2016, before ... In the AI era, it's discoverability infrastructure.
What this looks like in practice A revenue manager at a 150-room city centre hotel picks up an AI pushed Smart Insight alert in Lighthouse Pricing that demand is spiking for a Friday three weeks out. ... Live rate intelligence and AI price recommendations become your competitive advantage Live rate shops and transparent AI recommendations solve two different problems in one solution.
Stephanie Smith of Cogwheel recently joined an incredible panel at the Female Founders in Hospitality Summit in New York , moderated by Saadiq Rodgers-King, an AI Transformation Consultant , alongside ... Stephanie Smith In hospitality, data is often spread across dozens of systems.
I’m borrowing that quote from Gleb Vorobiev, founder of a students' club at Vienna's tourism academy, who used it to describe SaaS sales in hospitality. And he’s right. Uncomfortably so. ... Not gradually – but in ways that were unthinkable when many of today’s hoteliers learned their trade. AI would be the obvious example.
Sandpiper Hospitality , a Virginia-based hotel management company with deep expertise in the extended-stay segment, is pleased to announce the promotion of John Barrar to Senior Vice President of Technology ... Barrar has been with Sandpiper Hospitality for more than three years, where he has already played a key leadership role in advancing the company's IT infrastructure, systems integration work, and technology
The author explores how AI advancement by 2035 could automate hospitality logistics while making human connection the ultimate luxury amenity. Picture this. It is a Tuesday in 2035. ... Their AI agents will be negotiating with your AI agents via API. The Risk: Brand personality gets lost in translation.
HotelRunner, a leading travel and hospitality technology platform, has once again been named a Strategic Partner in Agoda’s 2026 Connectivity Partner Program, earning the program’s highest level of recognition ... By blending real-time infrastructure with intelligent distribution, AI, and automation-first design, HotelRunner transforms complexity into opportunity.
When the Eras Tour swept through Europe and Asia-Pacific, it didn't just fill stadiums; it reshaped demand in the hospitality industry for a handful of markets almost overnight. ... , both in revenue and in lasting guest relationships.
You will find true financial resilience in pulling the dual levers of strategic cost allocation and careful investment in artificial intelligence (AI) driven commercial technology. ... What is Agentic AI in a hotel context?