Partner with travel vloggers and influencers who already have an audience, or leverage user generated content from social media The mechanic: When an AI agent scans for "best hotels in Miami," it might ... Lighthouse Connect AI serves as the bridge between your direct channel and the exploding ecosystem of AI travel planners.
Valor Hospitality advocates for sustainable investment in Africa's $11.29 billion hotel market through community-focused operations and AI-enabled personalization. ... Figures from Statista point to revenue in travel and tourism hitting US$25.29 billion this year, with hotels making up a significant US$11.29 billion of that.
managers, CRM experts, sales managers, etc., but all of these professions will have to become proficient in the use of AI tools and maximize AI implementations in their areas of expertise. ... Hospitality can no longer ignore technologies like Agentic AI and personal AI Agents able to plan and book travel, AI-powered chatbots and voice AI like Sesame AI able to handle 24/7 hour online reservations
It’s time to acknowledge that the right GM plays a crucial role in making sure your hotel revenue goals are achieved. In fact, you can’t really succeed today without a good one. ... The “artisanal breakfast” relied on one pastry chef, who called in sick twice in the campaign’s first week, forcing the kitchen to serve pre-packaged pastries that looked nothing like the photograhpy in
Denver, CO - Lighthouse, the leading commercial platform for the travel and hospitality industry, today announces its sixth consecutive year of category leadership in the HotelTechAwards, winning top honors ... and bookable directly within AI platforms like ChatGPT.
Australian hotels lag in AI readiness despite growing demand, but can succeed by partnering with tech experts rather than building in-house expertise. ... These are common examples of Generative AI (GenAI) in action, and hoteliers should be aware this technology is already part of many travellers’ day to day lives.
In 2025, Google accelerated this shift by embedding AI across Search, Ads, and Analytics. ... Reach: Meeting Travelers Wherever Decisions Happen Today's travelers discover hotels across Search, AI answers, metasearch, social, video, maps, and review platforms.
The Rise of AI in Travel Planning A new layer of complexity and opportunity is emerging as travelers increasingly use AI tools like ChatGPT to plan trips. ... thrive in the evolving travel landscape.
IDeaS, for example, points to past events like London 2012 where traditional forecasting models failed because they didn’t account for changes in traveler behavior, such as reduced corporate bookings or ... Scale up your response teams Expect a surge in review volume. Whether it’s expanding internal staff or leveraging AI-powered tools, ensure you’re equipped to handle the load efficiently. 2.
It can be exciting for travellers to discover hidden gems in cities they would have never otherwise found, or visit hole-in-the-wall cafes with unique menus. ... However, there are hidden gems within the world of AI itself that are worth exploring, too. Predictive analytics is an equally exciting yet lesser widely understood technology in comparison to GenAI.
In 2026, more travel decisions will start inside conversational interfaces that do the comparison work on the guest’s behalf. ... An AI system does not ask which hotel looks nicest. It asks which hotel it can safely recommend. Safety, in this context, is not about risk in the human sense. It is about data certainty.
The appeal of all-in-one destinations and multigenerational travel is also reflected in the cruise industry. ... Hilton reports that 62% of travelers are loyal to at least one program in each major travel category, such as hotels, airlines, and car rentals, and 66% of those travelers are willing to pay a premium
I suspect that the incorporation of AI agents will bring the most significant changes in hospitality in the next couple of years. ... I could say we’re experiencing radical changes in how we travel and why we do it. Travel no longer seems to be a pause or escape from life; it is life.
Artificial intelligence (AI) has moved from experimentation to necessity in the tourism and hospitality sector - transforming how destinations operate, grow, and compete. ... Despite these challenges, the value is clear: 85% report measurable improvements in cost efficiency and performance, and 74% have allocated dedicated AI budgets for the first time.
Crown Resorts will deploy mobile check-in, AI messaging, and digital upselling tools across properties to modernize guest touchpoints without requiring app downloads. ... The rollout includes Canary’s Mobile Check-In, AI Guest Messaging, Digital Compendium, Dynamic Upsells and Smart Checkout.
Prior to TeamViewer, Beyschlag served as CFO of maxdome, a German streaming platform, and spent nearly a decade in professional services. ... platforms where travelers are increasingly searching.
Barcelona (Spain) - RateGain Travel Technologies Limited (NSE: RATEGAIN), a global leader of AI-powered SaaS solutions for the travel and hospitality industry, today announced an exclusive reseller partnership ... Costis Fronimos, CEO, Aztech Digital Our partnership with Aztech Digital marks a significant step in bringing AI-driven innovation to the hospitality sector in Greece and Cyprus.
AI moves from insight to action In 2025, AI was most often used to help teams make sense of growing volumes of data. ... These channels now sit alongside AI-influenced forms of discovery, where platforms interpret traveller intent and surface options based on context rather than keywords alone.
As automation expands – check-in kiosks, mobile keys, AI concierges – the transactional jobs for hotel staff are disappearing. ... The future host must know how to be grounded in themselves to create calm, trust, and transformation in others.
In this scenario, the guest does not need to press anything. Lighting scenes trigger automatically. For instance, a “Relax” scene might activate in the evening. ... This connects the guest to nature, even in an urban concrete jungle. The ROI of Integrated Design Why should owners invest in this?