After certifying 98 hotels in 21 countries , a total that only excludes recently opened establishments such as the Riu Plaza Toronto in Canada and the Riu Ventura in Mexico that do not yet have analytical ... It also provides RIU with a robust database of sustainability attributes, which facilitates transparent communication with travel agencies and tour operators.
First Hospitality outperformed industry benchmarks in 2025 with +3% occupancy growth and plans AI-driven search optimization tools for 2026. ... travel, First Hospitality anticipates modest RevPAR growth in 2026, driven primarily by strong ADR performance.
in the heart of Summerlin. ... The Neighborhood Food Hall New dining concepts debuting in 2025 include ai Pazzi , ai Pazzi Pizza , and Pearls Oyster & Crudo Bar from celebrity chef Fabio Viviani; Nom Wah , the first West Coast location
This shift is driven by the emergence of AI agents in hospitality . Recently, industry conversations have intensified regarding the role of Large Language Models (LLMs) in travel. ... If your amenities, room types, and policies are not accurate in these systems, the AI agent cannot sell your rooms. Clean data is the fuel for AI agents in hospitality . 3.
Developed in collaboration with Brewer Digital and deployed across Google Cloud and Vertex AI, Agentic Hospitality transforms guest interactions into revenue-generating, loyalty-enhancing journeys in real ... The company is powered by a best-in-class ecosystem of technology partners, each chosen for their leadership in AI, automation, data orchestration, and hospitality infrastructure.
TREND: Purpose-Driven and Wellness-Focused Travel In 2026, travelers will be taking fewer but longer trips, prioritizing wellness, personalization and meaningful experiences. ... CREDIT: Yosie Crespo, Director of Sales & Marketing, The Perry Hotel Naples TREND: Emotionally Driven Travel Experiences In 2026, travel will shift from passive stays to purpose-driven experiences, with
Now about one in three travelers are interested in letting AI-powered travel assistants like ChatGPT, Google Gemini Travel, and Trip.com AI help them discover properties, and they’re even letting them ... Deploy conversational AI texting on your website and mobile app that answers questions, compares rooms, and completes bookings in real time – just like AI travel assistants do. The difference?
Yet the motivations shaping where and how Latin Americans travel are diverging in profound ways. ... Mexicans also stand out as premium flyers, with 38% traveling in business or first class compared to just 1 in 5 Argentinians (20%).
We applied for this [work and travel] program and completely coincidentally landed a job as housekeepers in Yellowstone National Park, he recalls. ... Flexkeeping, especially in combination with Mews, is changing that.
For hotels: Many travelers now ask ChatGPT "find me a hotel in Miami Beach" instead of googling or opening Booking.com. AI is the new starting point for trip planning. ... AI recommendation? Why AI matters: As travelers start using AI for planning, understanding attribution becomes more complex.
As I travel the world, I realize we are more alike than different. ... There are so many other easy ways to foster human connections, so long as they are used sincerely and not in a scripted, robotic manner.
The idea of AI-crafted reviews doesn't worry me as much as the possibility of losing the emotional color that real guests bring to the table. Yes, quick prompts will make feedback easier and remove a lot of noise but hospitality has always lived in the small details that guests describe in their own words.
In the fourth stage of maturity, AI becomes the operating core of revenue strategy rather than a peripheral tool. ... As consumer behavior shifts, much of the shopping, comparison, and decision-making will be carried out by AI travel agents acting on behalf of travelers.
Booking.com doubled AI accuracy using hybrid small/large model architecture, achieving 2X topic detection lift and 50-70% increase in agent bandwidth. ... In a VentureBeat podcast, AI product development lead Pranav Pathak described a layered, modular stack that pairs small travel specific models for fast, low cost inference with larger LLMs for reasoning
The overarching takeaway was clear: people strategy is now as critical as revenue strategy in shaping a resilient, future-ready workforce. ... Personalization Is Becoming Even More Critical in the Age of AI CHIEF discussions underscored a crucial industry tension: as AI and automation reshape hotel operations, travelers are simultaneously seeking
Leaders also explored the rise of experiential travel, the renewed momentum in luxury, the fast-growing short-term rental economy, the cultural and economic power of major events, and the increasing pressure ... The role of AI surfaced throughout the event as brands reconsider how travelers search, plan, and evaluate travel choices in an era of abundant but inconsistent information.
But AI remains in its early stages, constrained by poor data hygiene, legacy infrastructure, capability gaps and vendor dependence. ... Use it to spark discussions on transformation, sustainability and AI in foodservice. The future of foodservice is now. This report is your guide to navigating it.
AI makes major inroads into travel planning Generative AI is among the fastest technologies to achieve mass adoption, with ChatGPT gaining 100 million users in just two and half months. ... Travelers simply engage the AI agent, which instantly presents bookable hotel inventory. This represents a seismic shift in distribution .
Another positive factor is a healthy rebound in business and leisure travel from the pandemic’s severe impact on the hospitality industry, which experienced a steep decline in business activity due to ... government-mandated lockdowns and travel restrictions.
The survey data on travel specifically reveals that nearly nine in 10 U.S. travel shoppers are open to letting AI agents make shopping decisions for them, with almost 60% comfortable letting generative ... The survey shows that heavy gen AI users across retail see a 70% reduction in the need to reach out to staff or customer service, suggesting that well-implemented AI in travel could similarly reduce friction