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Building relationships through reservations: Insights from The Broadmoor

Karen has more than 25 years of expertise in global hospitality technology and online distribution — including managing global accounts in travel and hospitality organizations such as Travelocity and lastminute.com ... And, also, I think my personal feeling is and there’s a lot coming on with AI. And, certainly, we know that AI, we’re gonna have it in Revinate platforms.

Influence Society Releases Fourth Edition of Societies Quarterly, Showcasing the New Language of Exceptional Hospitality

Societies Q4 curates insights and innovations from across design, travel, and technology, illustrating how a new generation of hoteliers is not just reacting to global trends but becoming fluent in them ... Available digitally through Influence Society’s website, Societies Quarterly serves as both inspiration and strategic insight for creative leaders in hospitality, travel, and design.

In Search of Solutions to Overtourism

In contrast, Spain’s experience with the growing number of travelers has left communities less prepared – and unhappy. Overtourism is not simply a numbers game. ... If travelers are seeking authentic experiences and destinations want to prioritize the quality of these experiences, then overtourism has no place in the equation.

The Lodging Conference 2025: HVS Takeaways

Speakers underscored that hospitality has long lagged behind other sectors in tech adoption, but AI may finally represent a “game-changer.” ... Tariff uncertainties continue to create anxiety, and international inbound travel remains weak even as U.S. outbound travel stays strong. Corporate demand in many cities continues to lag 2019 levels.

Predicting the Present: When AI is the new UI

And, to prove how much of this was already taking shape in my mind back then, below is the full text of Chapter 1.18, written three years ago. Enjoy! 1.18. APIs and Plug-ins: GenAI in Travel [...] ... Instead, these models could evolve into the primary aggregators and distributors of information, particularly in fields like travel.

The AI Paradigm Shift Hotels Must Embrace - Before It Redefines Hospitality

Even your payments are filtered through layers of AI that evaluate risk and prevent fraud in milliseconds. We already live in an AI-powered hotel ecosystem; we just stopped noticing. ... Imagine a traveler asking their AI assistant, “Find me a boutique hotel in Copenhagen with a rooftop bar and late check-out.”

EuroCHRIE 2025: Three themes defining the future of hospitality & tourism

Taking place in The Hague, the conference will welcome a total of nine inspiring keynote speakers, representing diverse perspectives from academia and industry. ... We highlight two keynotes: Hans Meyer, Co-founder and Managing Director at Zoku and Marco van der Werf, Founder of Bit: “Where Hospitality Meets AIIn a rapidly changing world, technology cannot replace

4 strategies hoteliers are using to run their social channels

With 2 in 5 millennials saying hotel and travel images on social media influence their bookings, and 75% stating their travel decisions are influenced by social media ( Brittany Ferries ), it’s clear that ... Instagram and Facebook are looking to incorporate AI into their comments, which I don't agree with in all honesty, she said.