Key hospitality technology trends from FITUR 2026 include integrated platforms, AI-driven personalization, guest feedback as revenue input, and collaboration over competition.
The author visits PortoBay's Funchal property to interview staff for a podcast series exploring what makes the Portuguese hotel group's culture distinctive.
The HFTP award-winning analysis explores how hotels must adapt with flexible services, community spaces, and membership models to capture the $120,000+ income digital nomad market.
Zedwell converts underused London buildings into windowless "cocoon" rooms focused on rest, with new capsule format offering £30 stays to capture spontaneous demand.
The analysis explores how AI agents will use memory and context to revolutionize hotel booking, creating personalized travel assistants that learn from user interactions.
The piece argues luxury hotels must balance brand premiums with perceived value, avoiding oversupply that dilutes exclusivity and weakens pricing power.
The article critiques the trend of transparent bathroom designs in hotel rooms that compromise guest privacy and comfort.
Hotels must prioritize proper maintenance and hygiene protocols for refillable dispensers to overcome guest trust issues and negative perceptions.
Shiji's Infrasys POS earned the award based on verified customer reviews highlighting its 24/7 support for hotel and restaurant operations.
SuitePad's hotel tablet platform launches on Celestyal Journey's 630 cabins, replacing printed materials with digital access to programs and services.
GCSTIMES converts children's artwork into wooden key cards that function during stays and become souvenirs at checkout.
The author argues that modern hospitality success requires intentional presence over operational efficiency, with leadership focusing on emotional intelligence and authentic human connections.
RMS reached the €1 billion milestone one year after launch, with operators reporting 99.95% dispute-free rates and 10+ hours saved weekly.
The partnership integrates Familiar's AI-driven CRM platform into Influence Society's marketing services for boutique hotels, enabling automated guest personalization and data-driven campaigns.
The proclamation recognizes hotel training programs that have been completed 2.6 million times since 2020 through the No Room for Trafficking initiative.
The acquisition combines OpenKey's door lock partnerships with Canary's AI-powered platform to expand mobile key coverage across more hotel lock manufacturers.
Analysis argues hoteliers should use social media for inspiration but focus budget on direct booking channels where high-intent travelers convert.
GCSTIMES introduces wooden seashell-shaped key cards that form a flower when combined, designed to enhance multi-generational guest experiences through gamified check-ins.
The new podcast will feature conversations with operators, technologists and investors about digital transformation and operational excellence.
Despite widespread certifications and policies, hotels struggle to embed sustainability into daily employee behavior and guest experiences.