Hoteliers, Stop Fearing AI - You're Missing the Real Opportunity
CHTA President argues AI enhances rather than replaces human hospitality, sharing practical implementation examples from Bay Gardens Resorts.
By Sonovnik Destang, President, CHTA
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Thailand Launches “Travel Green Thailand” to Promote Responsible Travel
TAT's new platform centralizes eco-certified accommodations and sustainable itineraries, positioning sustainability as a core tourism differentiator.
More reviews, more bookings: A complete guide to online reputation management for hotels
The guide outlines six steps for hotels to leverage reviews for bookings, from monitoring feedback to automating responses across platforms.
By Femke Nollet, Content Specialist, Lighthouse
roommaster Recognized for User Experience Excellence by SoftwareSuggest in 2025
SoftwareSuggest awarded roommaster based on verified reviews and interface quality for its all-in-one hotel management platform.
Alexander The Guest visits the World’s first AI restaurant in Dubai
Chef Aiman AI analyzes texture, acidity, and umami data to create unique flavor combinations at the Kempinski Downtown Dubai location.
Cloudbeds Partners with Traversing.ai to Deliver AI-Powered Guest Communication and Review Management to Hotels Worldwide
Integration combines Cloudbeds' hotel management platform with AI-powered contact center technology, promising four-fold increases in direct bookings through automated guest communication and review management.
Fairmas Partner Updates 2025
Fairmas announces new 2025 integrations with GMS Felix, Cloudbeds, FLYR, and others, expanding to 200+ system connections for automated hotel financial data.
PC Hospitality adopts Shiji’s technology platform to strengthen technology and distribution capabilities
PC Hospitality will implement Shiji's PMS, distribution, and POS solutions across its portfolio to support expansion plans and improve operational efficiency.
How hotel automation can help us be more human
WestCord Hotels' approach shows how thoughtful automation reduces administrative burden, allowing staff to focus on genuine guest service rather than repetitive tasks.
The Soul of Service: A Timely Lesson in Luxury Hospitality Leadership
Horst Schulze's ILHA keynote distinguished between hotel products and true hospitality, advocating for human-centered service leadership over technology-driven solutions.
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Mews product update helps hotels do more with leaner teams and tighter margins
The update includes real-time financial reporting, automated billing, multicurrency payments, and enhanced system integrations to address staffing shortages and margin pressure.
Schloss & Gut Liebenberg chooses Mews to fully digitalize operations
The 63-room castle property near Berlin will implement Mews' cloud platform across PMS, POS, RMS and housekeeping operations.
Strategic partnerships that help your independent hotel stand out from the competition
The guide covers essential partnerships from DMOs and technology providers to local suppliers and tour operators that help independent properties compete more effectively.
By Femke Nollet, Content Specialist, Lighthouse
The Rise of Agentic AI in Hospitality: Moving From Search to Action
The article explores how AI agents will automate hotel bookings from intent to confirmation, potentially disrupting traditional OTA models and requiring hotels to modernize their tech infrastructure.
The Silent Revolution: How Every Hotel Website is Becoming an Actionable Endpoint for AI
This vision proposes layering AI intelligence on existing websites using structured data and natural language processing, eliminating the need for custom APIs.
By Brad Brewer, Chief AI Officer, Agentic Hospitality
Stayntouch Accelerates Cloud PMS Performance with Gen-2 Infrastructure Enhancements and Advanced AI Features
Stayntouch's Gen-2 platform delivers 30-35% faster performance and 50% quicker issue resolution, powered by AI development tools and enhanced reporting.
roommaster Recognized as a 2025 Trusted Vendor by Crozdesk
Crozdesk recognized roommaster's high market presence and customer satisfaction among independent hotels using its all-in-one management platform.
Efteling raises the bar for guest experience with Mews’ open API platform
Efteling's four hotel properties now use Mews' API to deliver digital room keys, automated check-in, and integrated park access through mobile devices.
The future of housekeeping: strategies for smarter, faster hotel operations
Flexkeeping CEO discusses how digital housekeeping systems paired with modern PMS can automate over 14,000 tasks in three months and reduce manual coordination.
By Lauren Consiglio, Digital Copywriter, Mews
Pertlink Unveils New Brand Identity and Leads the Industry Toward Practical AI for Hospitality
Pertlink launches AI-focused playbooks for housekeeping, engineering, culinary, HR, and management teams after 25 years in hospitality technology.