Canary Technologies integrates with Ulyses PMS by Septeo, enabling Spanish hotels to connect AI-driven guest management tools directly with their PMS to automate workflows and improve efficiency.
Expedia Group and Censuswide surveyed 1,500 hotel decision makers across six markets, finding fully connected properties are 1.6x more likely to report improved occupancy, ADR, or RevPAR than basic-connectivity peers.
Survey of 1,500 hotel decision makers across six markets finds fully connected properties are 31 points more likely to report improved occupancy, ADR, or RevPAR than those using basic connectivity.
Cloudbeds showcases how five operators across the US, Mexico, Malta, Vietnam, and Thailand used its Open API to build custom integrations, automate workflows, and create differentiated guest experiences at scale.
Otherwander Soho, a 566-pod digital hotel on Dean Street, chose Apaleo's open PMS after a 4.5-year tech evaluation, enabling keyless entry, online check-in, and a reception-free operating model.
Thynk's Lead Qualification Index scores incoming hotel inquiries across Intent, Fit, Impact and Relationship dimensions, automating RFP capture and prioritization to help sales teams respond faster and win more business.
RobosizeME announces a webinar on automated OTA VCC reconciliation, citing a case where a four-star hotel recovered over €100,000 in uncollected city tax after years of undetected leakage.
Canary Technologies' new Agentic Sales Coordinator autonomously handles hotel group and event sales workflows from first inquiry to confirmed booking, debuting at HITEC 2026 in San Antonio.
Mews Senior PM Madeline Bushbeck argues that widespread AI adoption statistics mask a deeper problem: most hotels run generic, off-the-shelf AI tools that don't understand their specific operations.
dailypoint adds MCP support for AI assistants like ChatGPT and Claude, plus Zapier integration connecting to 9,200+ apps, to bring guest intelligence into hotel workflows without manual development effort.
RobosizeME deployed AI-enabled automation for a global hotel loyalty program, cutting point update times from 3-4 days to under 24 hours across thousands of properties and millions of members.
A U.S. luxury hotel group using RobosizeME automation surpassed 3,000 hours saved per month across finance, reconciliation, and back-office functions, exceeding its 600-hour target by 5x.
Drawing on interviews with 38 leaders across 13 countries, the author argues hotels must build a hospitality strategy first and use technology to enable it, not the reverse.
RobosizeME is automating loyalty point updates and reconciliation workflows for a major U.S. gaming and hospitality operator to cut manual processing and improve player rewards accuracy.
A vendor-authored piece promoting a PMS profile deduplication tool that auto-merges duplicate guest records, claiming savings of 3 to 15 hours per property per month as part of a VIP Guest Recognition Suite.
The author argues that AI safety failures stem from over-permissioned systems, not model intelligence, and urges hospitality operators to apply least-privilege access controls before deploying AI agents in production environments.
Part two of a series examining AI and robotics in hospitality through expert perspectives on workforce impact, job displacement concerns, and industry preparation for technological transformation.
Agentic platforms act as an AI orchestration layer above existing hotel systems, letting staff interact via natural language to execute multi-system workflows in seconds without replacing current tech investments.
RobosizeME's new VIP Guest Recognition Suite integrates with OPERA Cloud via OHIP to automate identification, classification, and service instructions for high-value guests across hotel departments.
Software automates housekeeping task assignments, provides real-time progress tracking, and includes compliance tools for labor management.