HSMAI Opens Nominations for Gilbert Award and Top 25 Extraordinary Minds
HSMAI is accepting nominations through September 30 for the Gilbert Award for career achievement and the Top 25 Extraordinary Minds, with ceremonies in Q1 2027.
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Innspire to Preview the ‘Future of the Connected Guest Experience’ at HITEC
Innspire will demo its Guest Journey platform at HITEC 2026 (Booth #3042, June 15-18), including a new Guest Flows automation tool, AI Concierge, and updated InnSmart TV streaming features.
Unlock AI-powered growth for your hotel, venue, or destination
Cvent's guide covers AI applications for meetings and events including automated RFPs, room block optimization, and personalized group experiences.
By Diana Tamboly, Manager, Field Marketing, Hospitality Cloud, Cvent Europe Ltd
SuitePad Launches Free Room Service Benchmarking Tool for Hotels - Backed by Data from 200,000+ Real Orders
The tool analyzes menus against data from 500+ hotels, revealing top performers generate €257 per room annually versus €99 median through menu design choices.
Trybe Appoints Erica Martin as Sales Director to Drive North American Growth
Martin brings 15+ years of hospitality technology experience to scale Trybe's spa and wellness platform across North America.
Canary Technologies Named Best Upselling Software in 2026 HotelTechAwards
Canary's platform, trusted by 20,000+ hotels, uses AI-powered personalization to automate upgrade and add-on offers throughout the guest journey.
HSMAI Europe Launches AI Advisory Board
The board includes leaders from major brands and will focus on practical AI applications in commercial performance, meeting monthly to share insights with members.
Revenue Management Moves Into the PMS: A Conversation with RoomPriceGenie at ITB Berlin
“RoomPriceGenie launches Revenue Intelligence with 15 PMS partners, embedding pricing solutions directly in hotel management systems to support more accurate, revenue-led operational decisions.
100 Years of Solitude: AI and Hotel Commercial Optimization
The author draws parallels between García Márquez's novel and how hotels repeatedly face new technology waves, from websites to Google to AI, requiring constant adaptation to remain discoverable.
By Vikram Singh, Global Hotel Commercial Leader, Vikram Singh
Superstar Hotel Asset Managers: Are You Working With One?
The author reflects on working with asset managers over three decades, emphasizing how rising operational costs make NOI more critical than revenue growth.
By Vikram Singh, Global Hotel Commercial Leader, Vikram Singh
The General Manager Drives a Hotel’s Commercial Success
Argues that operational excellence led by empowered GMs has become the key differentiator for hotel commercial success, not just technology or pricing tools.
By Vikram Singh, Global Hotel Commercial Leader, Vikram Singh