dailypoint adds New York cabin hotel Now Now NoHo and Anguilla's Carimar Beach Club to its portfolio, deploying its CDP, CRM, and a real-time Stayntouch PMS integration at both properties.
roommaster's new Linq platform deploys an AI agent across web chat, WhatsApp, and email to handle guest inquiries 24/7, drive commission-free direct bookings, and unify all conversations in a single inbox for independent hotels.
Conduit CEO Cole Rubin explains how AI agents can fully automate late check-out requests, from confirming housekeeping availability to processing payment, with no human intervention required.
A guide for hotel marketers on adapting email strategy to AI-powered inboxes like Gmail Gemini and Apple Mail, covering deliverability, segmentation, and content optimization.
Lexis Hotel Group used Amadeus iHotelier Suite to shift to a direct-first strategy in 2025, recovering $502K via cart abandonment tools and achieving 37% total revenue growth amid reduced inbound travel.
Hotelschool The Hague offers a 3.5-hour practical workshop for hotel managers on June 8, covering AI applications in guest communication, operations, and HR.
Analysis of 1,712 conversations shows 17% of guest inquiries receive no response, with 27% taking over an hour to answer.
Modern CRM systems with unified data and automated nurturing can triple conversion rates while reducing response times and marketing costs.
Revinate webinar examines how hotels can replace generic email blasts with data-driven campaigns to increase direct bookings and revenue.
The article argues hotels should automate ad execution while keeping humans in control of strategy, positioning, and commercial objectives.
RDP announces enhanced PMS capabilities for 2026 including deeper cloud integrations, automation tools, and expanded timeshare modules to address staffing shortages and operational complexity.
Kennedy's training webcast teaches staff to convert phone inquiries from online shoppers into direct bookings rather than losing them to OTAs.
The operator uses automation tools like n8n, Make, and AI to handle workflows, content production, and reporting while maintaining human oversight for strategy.
The whitepaper examines both potential benefits and structural risks of autonomous AI systems in hotels, emphasizing governance and phased implementation.
TrustYou and Apaleo's joint solution enables hotels to provide 24/7 AI-powered guest communication across all channels from booking to post-stay.
Canary won the 2026 HotelTechAward based on verified hotelier reviews, with its platform allowing mobile tipping without app downloads.
Storey Hotel Management Group uses microsegmentation and strategic email timing to reduce cart abandonment and convert OTA guests to direct bookings.
Canary's platform serves over 20,000 hotels worldwide and was selected based on verified reviews from 25,000+ hotel operators.
The article presents five actionable strategies for U.S. hotels to convert weather disruptions into revenue opportunities, including dynamic pricing, flexible packages, and proactive guest communication.
TrustYou's CEO envisions moving from fragmented guest communication to unified conversational AI that maintains context across all channels and touchpoints.