The Hidden Taxes in Hotel Operations
An opinion piece arguing that hotels focus too heavily on revenue generation while quietly losing value through unanswered calls, payment discrepancies, utility waste, and outdated content.
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Capital Projects Are About More Than Construction; They're About Protecting the Guest Experience
A Newport Hospitality Group VP of Capital Projects outlines how effective hotel capital planning goes beyond construction to protect asset value, guest experience, and long-term operational efficiency.
By Sheri Rountree, Vice President of Capital Projects, Newport Hospitality Group
Beyond Installation: Why Remote Management and Field Services Are Critical to Self-Service Success in Hospitality
Kiosk.eu makes the case that remote management platforms and field services are as critical as hardware selection for keeping hotel self-check-in kiosks operational and guest-ready.
By Dipesh Bharambe, Digital Marketing Specialist, Kiosk Embedded Systems GmbH
What Strong Product Management Looks Like in Hospitality Tech
Hospitality tech product leaders Jennifer and Natalie outline how strong product management bridges frontline operations and leadership through data, storytelling, and lifecycle-aware prioritization.
Natalie Kimball in conversation with Jennifer Mays
Re-Commissioning Hotel Plant & Equipment
The guide emphasizes taking time during restart processes, verifying performance beyond basic operation, and adjusting maintenance schedules for recently reactivated systems.
By Stewart Kiely, Director of Projects, Asset Management & Estate Development, Cayuga Hospitality Consultants
Actabl Launches AI Asset Setup to Eliminate Manual Data Entry for Hotel Maintenance and Capital Planning
The solution uses photo-based input to automatically extract equipment details and serial numbers, reducing manual data entry for engineering teams.
Invisible Efficiency Under Pressure
Hotels must reduce energy consumption through invisible operational improvements like smart room controls and maintenance efficiency rather than visible cuts that impact guest comfort.
By Terence Ronson, Founder & Managing Director, Pertlink Limited