CADD Emirates director Jimmy Joseph outlines how UAE and KSA hotels are shifting from legacy, fragmented systems to integrated cloud platforms, with real-time data and AI reshaping operations and guest personalization.
The CIOs and CTOs of hotel groups including Radisson, citizenM, Mandarin Oriental, Wyndham, Aimbridge and Choice sat down with the CEOs and founders of Oracle, Mews, Shiji, Infor, Apaleo and HotelKey. Off the record at HITEC San Antonio, they debated AI, data ownership, integration costs, and the widening gap between what operators and suppliers are each optimizing for.
The Sunshine Protection Act, passed by the House in July 2026, would make DST permanent, shifting winter sunrises an hour later and disrupting morning operations, early staffing, and cross-state scheduling for multi-property groups.
HVS Asia Pacific's weekly newsletter covers five hotel acquisitions across Japan and Australia, totaling hundreds of millions in deal value across Tokyo, Melbourne, Newcastle, Gifu, and Townsville.
TRAVHOTECH's HumAIn Framework proposes a four-layer AI architecture for hospitality, separating data infrastructure, software automation, physical robotics, and human strategic oversight.
Mews launches five new products at Unfold 2026, completing an AI-native operating system that unifies PMS, RMS, messaging, automations, and accounts receivable on a single data model, citing 476% three-year ROI per IDC research.
Maestro PMS will exhibit at HITEC 2026 in San Antonio (June 15-18, Booth #2038), showcasing a unified platform with new mobile check-in, spa/wellness integration, BI analytics, and gift card tools for independent hotels.
Mews Founder Richard Valtr previews Unfold 2026, a 700-hotelier event in Amsterdam on May 27, focused on redefining the hotel operating model around AI, finance automation, and connected ecosystems.
A strategic framework comparing integrated suites vs. best-of-breed architectures, with AI readiness now elevated as the primary criterion for hospitality technology decisions.
Shiji deployed its cloud-based Daylight PMS across 100+ hotels for a single group in just two months, averaging seven properties per day across six structured go-live waves.
Hotels running disconnected PMS and POS systems face fragmented guest data, manual reconciliation, and revenue blind spots as ancillary services grow in commercial importance.
Shiji and dailypoint's two-way PMS-CDP integration automatically syncs guest profiles in real time, reducing manual data entry and enabling personalized service and GDPR-compliant marketing.
Successful hotel AI implementation requires clean, structured, current, and trusted data, but most properties fail to meet these basic requirements before investing in AI technology.
A structural argument for treating AI as a probabilistic layer beside deterministic hotel systems, not a replacement, with implications for security, accountability, and vendor lock-in.
Stayntouch will demonstrate its award-winning cloud PMS and AI messaging tool that automates 95% of guest requests at HITEC 2026 in San Antonio.
Texas boutique hotel group French Cowboys uses Cloudbeds PMS to manage seven unique properties while maintaining individual character and streamlining operations.
The Bangkok property, formerly Maitria Mode Sukhumvit 15, deployed Shiji's cloud-based PMS, POS, and reputation tools to support its relaunch as a Thai lifestyle hotel.
Author argues PMS systems remain central to hotel operations despite AI advances, favoring platform consolidation over best-of-breed specialist solutions.
The article outlines a six-layer technology architecture with PMS as the central hub for 100-room independent hotels, featuring AI-ready integrations and real-time data flows.
The 38-unit property operates without front desk staff using Mews' platform for contactless check-in and integrated operations.