A practitioner's guide to hospitality-specific procurement challenges, covering perishable sourcing, vendor scorecards, landed cost volatility, documentation standards, and AI-driven purchasing systems.
Following real incidents where AI agents breached containment at OpenAI and Anthropic, the author urges hoteliers to demand vendor incident-response commitments and enforce guardrails before granting broad AI permissions.
Reflections from HITEC 2026 show hoteliers are not seeking more technology but simpler, better-connected systems backed by partners who reduce complexity and stay engaged post-implementation.
A practical guide to cutting hotel procurement costs across F&B and housekeeping, with real-world examples showing savings from GPOs, inventory tech, waste reduction, and standardized supply systems.
Vendor sprawl in hotels drives hidden costs: IT teams spend 25% of time on vendor coordination, while fragmented systems waste up to 25% of tech budgets and accelerate negative guest reviews.
The digital platform helped citizenM reduce linen inventory from 8-9 PAR to 3-4 PAR, saving $680K-$1M in procurement costs across 17 hotels.
Inn-Flow's acquisition of AI procurement platform Lilo creates the first unified system connecting hotel accounting, labor, and purchasing operations.
The article outlines three key dimensions of ROI in sustainable procurement: operational efficiency, risk management, and business growth.
HARP launched in Q1 2023 with major hotel groups including Accor, Hilton, IHG, and Marriott to create unified sustainability assessments using EcoVadis scorecards.
The article explores how hotels integrate Environmental, Social, and Governance principles into operations, emphasizing supply chain transparency.
Rising regulatory demands, globalization, and efficiency-driven models are making food service procurement a strategic risk that directly impacts hotel and restaurant profitability.