Stayntouch integrates Paradise in a Box's locally sourced Hawaiian gift sets into its PMS upselling flow, letting hotels offer curated amenities at mobile check-in, kiosks, and front desk.
Analysis of 200,000+ orders across 500+ European hotels finds top-quartile properties earn €257 per room per year from room service vs. €99 at the median, with execution the key differentiator.
Doug Kennedy's free August 21 webcast covers how over-automation risks brand commoditization, and trains frontline and leadership teams to balance tech with human connection.
Doug Kennedy's free July 24 webcast covers proactive hotel sales prospecting habits, CRM use, and warm-calling tactics, with future sessions on humanification and upselling.