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Wyndham Hotels & Resorts
Press Release
October 20, 2016

Hawthorn Suites by Wyndham Serves Up Homemade @ HawthornSM Bringing Chef-Curated Eats to Travelers on the Road

Hawthorn Suites by Wyndham® says 'NO MORE' to cold delivery, solo bar snacks and downright bad travel meals. Wyndham Hotel Group's extended stay brand today introduced Homemade @ HawthornSM, a new chef-driven in-room cooking program designed for guests to feel at home when hitting the road for long stretches. "With a lot of unsatisfying and unexciting food options out there, it can be tough to stick to your routine on the road," said Larry Hambro, brand vice president, Hawthorn Suites by Wyndham. "For travelers who are on the road for three weeks or three months, like many of our guests, a hotel stay isn't a vacation – it's life. Homemade @ Hawthorn gives them the ingredients they need to feel settled, at home, and on track with delicious, easy-to-make meals that can be created right in their hotel suite." Award-Winning Chef PartnersHawthorn Suites by Wyndham tapped acclaimed culinary minds Chef Hari Nayak – a New York-based chef, restaurateur, author and culinary consultant – and Chef James Rigato – former Top Chef competitor and owner of the award-winning The Root Restaurant & Bar and Mabel Gray in Michigan – to create exclusive flavor-driven recipes designed for hotel living that anyone can make, even when away from home. Each of the chef-crafted seasonal recipes featured in the program's e-cookbook is available at www.hawthorn.com/homemade. Currently, the e-cookbook contains fall and winter dishes, and as the seasons change it will update with spring and summer plates. All meals – such as sloppy joe tostadas, rigatoni with kale and pecorino, and salad with chickpeas, broccoli slaw and coconut – were designed to be easily prepared in Hawthorn Suites' fully equipped in-suite kitchens. Dishing on America's Favorite Travel FoodsA recent survey[1] from Hawthorn Suites uncovered 66% of Americans, including 84% of millennials, agree being able to cook in a hotel room would make them feel more at home when traveling. "We know this is something travelers are craving, and we're satiating the demand," Hambro continued. "With the convenience of our in-suite kitchens and simple recipes bursting with distinct flavors, we've made home-cooking on the road easy and accessible. We're dedicated to long-term travelers and this is how we make sure they stay better when they stay with us." What do travelers hunger for most? The same survey found comforting and familiar foods topped the list with 38% of respondents longing for baked goods, followed by pasta (31%) and salad (27%) – all of which can be found in the Homemade @ Hawthorn e-cookbook alongside health- conscious dishes for the 54% of Americans who believe a healthy meal is harder to find when traveling than a room with a view. When on the Road, Sweets Take the CakeThe Hawthorn Suites survey also found:

Wyndham Hotels Resorts
Wyndham
United States
The Center for Hospitality Research at Cornell University
Press Release
October 20, 2016

Cornell Study Finds Substantial Benefits from Tabletop Ordering Technology

Although tabletop ordering technology can be expensive to install, many restaurants are adding ordering pads to their tabletops—and a new study from the Cornell Center for Hospitality Research (CHR) finds that the tabletop technology can both speed table turns and increase average checks. The study, "The Influence of Table Top Technology in Full-service Restaurants," by Alex Susskind and Benjamin Curry, is available at no charge from the CHR. Susskind is an associate professor at the Cornell School of Hotel Administration, and Curry is a data scientist at E la Carte, which has developed a tabletop ordering device.

The Center for Hospitality Research at Cornell University
CHR
United States
Hotel Mogel Consulting Limited
Opinion Article
August 31, 2016

Redefining Modern American Cuisine

When it comes to food, the United States of America has 50 states and 320 million people with clam chowder in New England, burritos in the Southwest, fried chicken in the South, deep dish pizza in Chicago and so much in between. How are we supposed to summarize the culinary habits of this gigantic nation under the banner of 'Modern American Cuisine' let alone 'American Cuisine' when there is so much diversity?

Larry Mogelonsky
By Larry Mogelonsky, Partner, Hotel Mogel Consulting Limited
United States
FoodKonnekt
Opinion Article
August 24, 2016

4 Building Blocks for Reputation Management

Restaurant industry is a very competitive industry where harsh reviews and quick judgments have become a part of the trade. With the advent of social media and explosion of mobile devices, and ghost reviews etc. the whole issue has been complicated. But customers' increasing say is the reason why restaurants need to jump the bandwagon and steer it to its' advantage. After all, misuse of it is a common side effect and this whole process is what is called Reputation Management.

Seshu Madabushi
By Seshu Madabushi, Founder & CEO, FoodKonnekt
United States
sbe group
Press Release
August 17, 2016

sbe Subsidiary Disruptive Restaurant Group to Develop and Manage Culinary Concepts at The James West Hollywood – Sunset

Disruptive Restaurant Group, a subsidiary of sbe, the Los Angeles-based leading lifestyle hospitality company, today announced its first partnership with Denihan Hospitality Group to develop and manage the food & beverage concepts appearing at The James West Hollywood - Sunset. The highly-anticipated hotel is scheduled to open in January 2017.

sbe group
sbe
Los Angeles, California, United States
The Center for Hospitality Research at Cornell University
Press Release
July 6, 2016

Cornell Analysis Finds Reasons for Upscale Restaurants to Abandon Tipping

Recent debates over raising the minimum wage and lowering tip credits have renewed interest in the question of whether restaurants should replace tipping with service charges or higher service-inclusive menu pricing. Indeed, a number of restaurants ended tipping last year—though some have since restored the practice. Cornell Professor Michael Lynn comments on these developments in a new report, "The Business Case for (and Against) Restaurant Tipping." Lynn is the Burton Sack '61 Professor in Food and Beverage Management at the Cornell School of Hotel Administration and a widely recognized expert on tipping. The report is available at no charge from the Cornell Center for Hospitality Research (CHR).Lynn's detailed report examines evidence about the effects of tipping versus service charges and service-inclusive pricing on the attraction and retention of service workers, the satisfaction of customers with service, the actual and perceived costs of eating out, and the costs of hiring employees and doing business. Of these factors, Lynn concludes that restaurant owners might particularly want to consider the effects of tipping policies on customers' price perceptions and on servers' income.While it's true that tipping allows restaurants to offer lower nominal prices, tip income tends to benefit servers more than it does the restaurant owner—and it allows servers to earn considerably more than workers in other restaurant jobs. "Upscale restaurants tend to have less price-sensitive customers, and those restaurants also have larger pay differences between the front- and back-of-house staff," Lynn said, "So they should seriously consider doing away with tipping, and instead add a service charge or simply raise prices to cover a higher payroll."

The Center for Hospitality Research at Cornell University
CHR
United States
National Restaurant Association (NRA)
Press Release
May 24, 2016

A third of restaurant operators say they lag in tech use - NRA

Presented in an education session at NRA Show 2016, the soon-to-be-released Restaurant Technology Survey 2016 shows that restaurant operators agree technology can help increase sales and enhance customer service. However, barriers of implementation hamper progress and lead a third of restaurant operators to say their operations are lagging in tech use. Only about one in 10 believe their establishment is leading edge. [click on the image to download highlights]

National Restaurant Association (NRA)
National Restaurant Association
United States
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The Center for Hospitality Research at Cornell University
Press Release
May 24, 2016

Cornell Study Shows Value of Matching Up a Restaurant's Concept and Service Style

A study from Cornell University adds a new dimension to the definition of good restaurant service. The study finds that good service means more than just delivering food orders promptly and correctly—although that is vital. In addition, the service style is also an essential element of the service transaction, because customers notice—and are more pleased— when a restaurant's service style matches its brand image.

The Center for Hospitality Research at Cornell University
CHR
United States
Cornell Nolan School of Hotel Administration
Press Release
April 14, 2016

Cornell Study: Charging for Restaurant Reservations May Gain Acceptance

The idea that restaurants would charge money for table reservations seems unlikely, but this practice already occurs in some situations. Additionally, a recent study published by Cornell University finds that some guests would accept this practice, although most study respondents still consider paying separately to be unfair. A report on this study, "Revenue Management in Restaurants: Unbundling Pricing for Reservations from the Core Service," by Sheryl Kimes and Jochen Wirtz, is available at no charge from the Cornell Center for Hospitality Research. Kimes is a professor of operations management at the Cornell School of Hotel Administration, and Wirtz is professor of marketing at the National University of Singapore.

Cornell Nolan School of Hotel Administration
Cornell
United States
BLLA logo 2019
Press Release
March 9, 2016

BLLA’s Annual Boutique Hotel Investment Conference Returns to New York, June 2016

The Boutique & Lifestyle Lodging Association (BLLA) has announced its most prestigious annual Boutique Hotel Investment Conference will be held at the Florence Gould Hall of the French Institute, New York. This esteemed event will bring together hospitality's most sought after developers, financiers and hotel luminaries to discuss the value of the boutique hotel industry today.

BLLA logo 2019
BLLA
United States
Logo 'HVS International'
Opinion Article
February 23, 2016

Seven Steps to Food Cost Control

After I returned from Viet Nam in 1971 I completed my senior year of college at the hotel school of Florida State University. The Chair of the department was Peter Dukas who taught a class on food & beverage management which used a text book he had authored called, "How To Operate A Restaurant". Long ago, I loaned the book out and never got it back so I can't quote him exactly.

Kirby D. Payne
By Kirby D. Payne, Founder and President, HVS
United States
The Center for Hospitality Research at Cornell University
Press Release
February 19, 2016

Cornell Roundtable Examines Food and Beverage Entrepreneurship

Entrepreneurs face numerous internal and external challenges in expanding their operations. This is particularly true of food and beverage (F&B) businesses, which face such internal issues as building their operating systems and corporate culture as well as such external issues as a crowded and fickle marketplace. These and other issues are covered in the latest report from the Cornell Center for Hospitality Research (CHR), which has published the highlights of the October 2015 Food and Beverage Entrepreneurship Roundtable, held at the Cornell School of Hotel Administration (SHA). More than thirty F&B industry representatives attended the roundtable. Key points of their discussion are presented in "Authenticity in Scaling the Vision: Defining Boundaries in the Food and Beverage Entrepreneurship Development Cycle," written by roundtable chairs Mona Anita K. Olsen and Cheryl Stanley. Olsen is an assistant professor and director of the Pillsbury Institute for Hospitality Entrepreneurship at SHA, where Stanley is a lecturer. The report is available from CHR at no charge. Said Olsen: "Entrepreneurship is everywhere. Working to combine the disciplines of entrepreneurship and food and beverage at this roundtable fostered a rich discussion; the discussion resulted in new ideas and engaging debate on how to continue to move the global hospitality industry forward. It renewed my focus on the power of encouraging multidisciplinary discussions to develop creative solutions to common industry challenges. " Roundtable participants noted that the challenges for entrepreneurs begin right at the outset, with the development of the F&B venue. This development involves five phases: launch of the venue, including how to define the guest experience; the creation of operational functionality by strategically planning out the design, flow, and efficiency of a defined space; development capacity; post-opening considerations, including operating systems; and culture development. Participants particularly highlighted the importance of culture in the growth of a business. They suggested that intrapreneurship needs to be fostered in the culture of an organization and in an educational curriculum for those who are preparing to enter the industry. Focusing on the beverage industry, the panel examined distribution methods for a crowded marketplace, including the importance of face-to-face sales. The proper application of technology is unavoidably essential for a successful F&B operation, and an entrepreneur must identify the point at which technology detracts from the guest experience, how to minimize operational risk from technology, and how to maximize consumers' adoption rates. "As an educational program that encourages the entrepreneurial spirit, we need to nurture the conversations between entrepreneurs, students, and professors so the passion and learning opportunities can thrive. This roundtable accomplished just that," said Stanley.

The Center for Hospitality Research at Cornell University
CHR
United States
PepsiCo
Press Release
January 29, 2016

Pepsi Unveils New Hospitality Venture with Launch of Kola House

Today, Pepsi announces its plans to launch Kola House, the first experimental kola bar, restaurant, lounge and event space to open in the U.S. market. This first-of-its-kind hospitality venture is set to open its doors in spring 2016, with its flagship location in New York City's Meatpacking District.

PepsiCo
PepsiCo
New York, New York, United States
Maxi-Movers by Chem-Tainer Industries Expands in California and Into Texas and Georgia
Supplier News
January 25, 2016

Maxi-Movers by Chem-Tainer Industries Expands in California and into Texas and Georgia

"The Cart Guys®" at Maxi-Movers, a manufacturing division of Chem-Tainer Industries that first introduced and pioneered the use of industrial plastics for linen and textile transport applications, or "Poly Carts", confirmed that the construction of their new 7,000 sq. ft. factory in Northern California is nearing completion.

Maxi-Movers by Chem-Tainer Industries Expands in California and Into Texas and Georgia
Maxi-Movers by ChemTainer.com
United States
Colicchio Consulting
Supplier News
December 2, 2015

Colicchio Consulting Lands Top Chef Kevin Sbraga for Hallmark Partners’ “Unity Plaza” Mixed Use Town Center Development in Jacksonville

The world's best restaurants have always been great places to dine, and they've also been the vehicles of choice for guests to "see and be seen." Now, those same restaurants are also considered to be critical strategic assets for mixed use developers, serving as communal gathering spaces and drivers of retail and real estate sales, both commercial and residential.

Colicchio Consulting
Colicchio Consulting
jacksonville, Florida, United States
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Kinseth Hospitality Logo
Press Release
November 5, 2015

Kinseth Hospitality Announces Grand Opening On Twelve01 Kitchen & Tap In Coralville, Iowa.

Kinseth Hospitality Companies is pleased to announce the Grand Opening of the Twelve 01 Kitchen and Tap. At a ribbon cutting ceremony, that took place on November 4, General Manager Dave Davis, Director of Sales Stacy Strother, and Owner Bruce Kinseth, of Kinseth Hospitality Companies, shared a few words of excitement about the revitalization of the restaurant and hotel complex located at the intersection of I-80 and 1st Avenue in Coralville, Iowa. Davis also revealed plans to make some major upgrades to the hotel side of the complex announcing that the Holiday Inn will be converted to an all new Radisson Hotel near the first of the new year.Over three hundred guests attended the event and were able to enjoy live music, drink pairings and menu sampling, as well as partake in tours of the newly renovated space.The new restaurant's concept was created and will be managed by Kinseth Hospitality Companies, which is located in North Liberty. Executive Vice President, Bruce Kinseth began plans for the Twelve01 about a year ago, and was looking to update the former River City Beefstro that resided in the building for many years. "We wanted to bring in new ideas and transform the space that could serve the Iowa City/Coralville area, in a new modern and innovative way" says Kinseth. Twelve01 Kitchen and Tap focus on local brews, premium wine selections, and fresh food. Visitors will find all Iowa craft beers from breweries around the state that will be rotated seasonally. Currently, their taps feature selections from Backpocket, Sutliff, Millstream, Kalona, Lion Bridge, Exile, Peacetree and Confluence.An extensive wine list invites the choosiest of enthusiasts to try something new—whether by bottle or a variety of sampling glasses. Wines are displayed on an impressive wine wall that is centered in the middle of the restaurant for viewing. Their drink selections extend into their fresh, innovative and unique menu items. Specialties include a variety of fresh, house-made items, including hand-made USDA Choice Angus burgers with fresh-cut French fries, sandwiches, steaks, and classic Iowa comforts such as "Herky's Mac and Cheese" and Steak Deburgo. "We're excited for guests to enjoy the guacamole made table-side," added Kinseth. "For those looking for something made fresh on-the-spot—this is it." Starting this month the restaurant will be open for breakfast, lunch, happy hour, and dinner! Kinseth Hospitality Companies is dedicated to the local community and manages four local hotels including the Holiday Inn, Hampton Inn & Suites, Holiday Inn Express & Suites, and Super 8, all of which are located in Coralville. For more information about the restaurant visit www.twelve01kitchenandtap.comAbout Kinseth HospitalityKinseth Hospitality is a leading hotel management, development and ownership company. Kinseth has a proven track record of developing and operating award-winning hotels, restaurants and meeting facilities. Kinseth Hospitality is based in North Liberty, Iowa, and currently operates over 65 hotels and 6 branded restaurants in 13 states. For more information regarding KHC please contact our Corporate Sales and Marketing Team at 319-626-5600 or visit www.kinseth.com.

Kinseth Hospitality Logo
Kinseth
Coralville, Iowa, United States
LOGO
Press Release
September 9, 2015

The Hotel at Kirkwood Center Welcomes Oetker as Pastry Chef

The Hotel at Kirkwood Center recently hired Christopher Oetker as pastry chef. Originally from Grundy Center, Iowa, Oetker attended Kirkwood Community College from 2001 to 2003. He went on to graduate from The French Pastry School in Chicago in 2004. Prior to joining The Hotel, Oetker made cakes out of his home and was the owner and operator of Christopher Ryan Confections at NewBo City Market. He created specialty wedding cakes including gluten-free, vegan and other pastry options.

LOGO
The Hotel at Kirkwood Center
Cedar Rapids, Iowa, United States
LOGO
Press Release
September 9, 2015

The Hotel at Kirkwood Center Welcomes Michael Kelley as Chef de Cuisine

The Hotel at Kirkwood Center is pleased to announce Michael Kelley as Chef de cuisine. For Chef Kelley, food was a passion long before it became a career. More than two decades ago, Kelley decided that when he retired from the U.S. Army he would pursue his interest in cooking. After 20 years of service, Kelley entered the Kirkwood Hospitality Arts program.

LOGO
The Hotel at Kirkwood Center
Cedar Rapids, Iowa, United States
Logo 'Boston University School of Hospitality Administration'
Opinion Article
April 1, 2015

Delivering Food To The Front Door: A New, Or Very Old, Convenience?

Abstract: A century of commercial competitive conflict between the grocery (food at home or "FAH") and restaurant (food away from home or "FAFH") distribution channels is now being fought on an unexpected but previously contested battlefield: who will own the "convenience" of delivery in the consumer's mind.

Chris Muller
By Chris Muller, Professor of the Practice, Hospitality, Boston University School of Hospitality Administration
United States
The Boutique Search Firm
Opinion Article
March 25, 2015

When The Glass Runneth Over

The folks behind Katsuya, the successful group of Japanese restaurants developed by Sam Nazarian's SBE group, do a great job at training their staff. A repeat guest at their restaurants is more than likely guaranteed good, informed service. Personally, I have always wondered how the servers get the orders right most of the time in spite of the loud music and the accompanying "authentic" shouted greetings of the sushi chefs.

Benoit Gateau-Cumin
By Benoit Gateau-Cumin, Chief Recruiting Officer, The Boutique Search Firm
California, United States
Page 7 of 20
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