Amanda Joiner has been appointed as General Manager at JW Marriott Atlanta Downtown

An industry leader who brings global perspective, Joiner has a proven track record in guest experience and market positioning. Born and raised in Michigan, she immersed herself in the luxury hospitality segment after receiving her bachelor's degree in Commercial Recreation and Facility Management from Central Michigan University.

Joiner began her career as an Area Director of Sales and Hotel Manager in Atlanta, where she managed the Ritz-Carlton, Atlanta on Peachtree Street — a mere few blocks from the JW Marriott Atlanta Downtown. Her proven track record of delivering results to all stakeholders throughout her career spans leadership roles across hotel operations, sales, and marketing at and above property for The Ritz-Carlton.

In 2015, she became the General Manager of the Ritz-Carlton, St. Louis, where her hotel achieved precedent-setting 20-point gains in customer experience rankings and dramatic employee engagement increases, and she earned the Global Ritz-Carlton General Manager of the Year, Guardian Award.

In 2023, Joiner ascended to Global Vice President of the Ritz-Carlton Leadership Center in St. Louis, MO, where she led a global consulting and advisory firm that enabled clients worldwide to transform their culture, improve customer and employee engagement, and drive competitive advantage. She was also recognized as one of the 2024 Top Women in Travel and Hospitality by Women Leading Travel.

Joiner's passion for creating meaningful guest experiences enabled through empowered high-performing teams embodies the JW Marriott ethos. She is thrilled to make her return to Atlanta and advance the property's goals of creating a modern, luxurious space that supports balance, presence, and intentional living for locals and visitors amid the energy of downtown.