X Hospitality used Cloudbeds' open API to build a front desk-free, mobile-first operation at The Blue Hotel Bondi, a model now replicated across 40+ staff and multiple properties in Australia.
G'day Group GM Louise Kipling shares how the 330-property Australian network transformed guest feedback from post-stay reporting into a real-time operational system, including mid-stay pulse checks and network-wide fixes driven by sentiment data.
Lexis Hotel Group used Amadeus iHotelier Suite to shift to a direct-first strategy in 2025, recovering $502K via cart abandonment tools and achieving 37% total revenue growth amid reduced inbound travel.