Skip to main content
Hospitality Net
Contribute your Content
Home Following
AI in Hospitality TV Podcast World Panel Events
Advertisement

Case Studies

Asia PacificOperations & Strategy
How a Luxury Hotel Group Helped Drive Domestic Demand and Direct Bookings During Market Uncertainty
Case Study
May 21

How a Luxury Hotel Group Helped Drive Domestic Demand and Direct Bookings During Market Uncertainty

Lexis Hotel Group used Amadeus iHotelier Suite to shift to a direct-first strategy in 2025, recovering $502K via cart abandonment tools and achieving 37% total revenue growth amid reduced inbound travel.

Amadeus Favicon
Amadeus Hospitality
Malaysia

Latest Viewpoint

View all
HN Original
World Panel

Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

View all Answers

Most Read

  1. Can Luxury Be Scaled? Delivering a Five-Star Experience in a 1,000-Room Hotel
  2. The hotel with no staff gave me better hospitality. Here’s why that matters.
  3. Swapping lobby lines for revenue climbs: fixing the front desk
  4. Saudi Hotels Do Not Need More AI Tools. They Need a Demand Operating Model.
  5. Embroidery-Based Key Cards: Bringing Local Culture into Everyday Guest Experiences

Most Read Authors

Nasir Zahir
Nasir Zahir
Founder and President, NZ Hospitality
Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate, Inc.
Prince Sanders
Prince Sanders
Hospitality Managing Director, Prince A. Sanders
Tom Brown
Tom Brown
Principal Copywriter, Mews
Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
What is Hospitality Net known for?
Online since 1994Three decades of industry trustStill the leading voice

Thanks for being here

Create an account to receive Hospitality Net’s daily briefing in your inbox.

Create Account

Upcoming Events

View all
The World’s 50 Best Hotels 2026
The World’s 50 Best Hotels 2026
Sep 14 - 18, 2026

Publish your news on HN

Join our global member community to amplify press releases, thought leadership, and more.

  • Gain global credibility with decision makers
  • Build lasting authority and industry trust
  • Always-On PR distribution and visibility
Become a Member
Agilysys logo
Bookboost logo
Booking logo
Cendyn logo
Dailypoint logo
Duetto logo
EHL logo
Glion logo
The #1
Independent Platform for the Hospitality Industry
Hospitality Net
Topics TechnologySales & MarketingDevelopmentHuman ResourcesMarkets & PerformanceFinanceSustainabilityWellness & WellbeingDesign & ArchitectureFood & BeverageOperations & StrategyGeneral Management
Navigation About Contact AI in HospitalityTVPodcastWorld PanelEvents HN OriginalsInsightsThematicsGlossaryHotel YearbookRSS Privacy Policy Terms & Conditions
Directories AuthorsBrandsSchoolsArchitectsAssociationsConsultantsPR AgenciesSuppliers

Newsletter

Join our newsletter and be the first to receive the latest hospitality news, insights, and updates.

1995-2026 Hospitality Net™ – All rights reserved
Designed by
Hospitality Net