Australia’s leading resort operator, Mantra Group, is leading the way with cruise industry business having developed a comprehensive national program of land packages to cater for cruise passenger clients. Mantra Group is the only hotel and resort group to be a member of Cruise Down Under Australia.
Cornell University and Nanyang Technological University (NTU) have launched Asia's first hospitality management program for senior professionals in the industry.The Cornell-Nanyang Advanced Management Program (AMP) in Hospitality Management will help senior industry executives with more than seven years of managerial experience advance their knowledge of hospitality management in a multinational setting. Combining industry best practices with cutting-edge hospitality management theory, participants can further sharpen their decision making abilities and strategic thinking.Conducted by world-class faculty from Cornell's School of Hotel Administration and NTU's Nanyang Business School, the program will give participants advanced and leading-edge insights into critical business and management issues facing Asia's booming hospitality sector.Associate Professor Nilanjen Sen, Associate Dean of Nanyang Executive Education at Nanyang Business School, said, "As Asia's hospitality industry grows rapidly, demand for senior hospitality leaders with exceptional skills in developing and managing change is on the rise.""The Cornell-Nanyang AMP will leverage upon participants' industry experience and equip them for higher responsibilities, putting them at the forefront of innovation amid Asia's ever-changing business landscape."Thomas Kline, Executive Director of the Office of Executive Educaiton, Cornell School of Hotel Administration, said, "This program represents an opportunity to gain knowledge, upgrade skills and get re-inspired. The managers in the program will have the distinct advantage of making their already successful careers even better. This joint effort between Nanyang Business School and Cornell will leverage the best qualitieis of both schools and deliver exceptional value for participants and their companies."The four-week program will be presented in two locations: Cornell's Ithaca campus in New York, USA, and NTU's Yunnan campus in Singapore. The first intake will be admitted in March 2014 and applications are now open.Patrick Imbardelli, president and chief executive of Pan Pacific Hotels Group, said, "The world is changing and along with it, the challenges in hospitality. As leaders we owe it to the industry, our colleagues and customers to keep ourselves connected and on top of issues that affect how we negotiate and spearhead change and innovation in our industry.""The Cornell-Nanyang AMP will plug you into the key aspects of our industry that are critical for leadership, equipping you with the skills, knowledge and network to raise your game."The program is offered throught the Cornell-Nanyang Institute of Hospitality Management (CNI), a long-standing partnership that was set up in 2004 to develop leaders, managers and entrepreneurs for the hospitality and tourism industry in Asia.Housed at NTU's Nanyang Business School, the Cornell-Nanyang Institute of Hospitality Management combines the education and research strengths of two top universities in the world -- Cornell, an American Ivy League university with a world-renowned School of Hotel Administration, and Singapore's NTU, ranked fourth top business school in Asia by The Economist. For more information on the Cornell-Nanyang AMP in Hospitality Management program, visit www.hotelcornell.cornell.edu/amp.
- Dusit Thani College and Hong Kong Polytechnic University are holding a Revenue Management seminar featuring industry-leading speakers within the Asian hospitality market; this seminar is recommended for all hotel and hospitality executives. How do you maximize room revenue? Is my inventory priced properly? Which booking should we accept or reject? This Revenue Management Seminar will assist hotel executives to answer all of these questions and more.
Reflecting the change happening at its properties, the iconic Marriott Hotels, the signature brand of Marriott International, Inc. (NYSE:MAR), today launched its new global marketing campaign in Asia. Called 'Travel Brilliantly,' it is a bold move amplifying the brand's dedication to leading the future of travel.
Hotel Investment Forum India (HIFI) is proud to announce its inaugural HIFI Rising Star Award. The award will be presented on Wednesday, 15 January 2014, at the Leela Kempinski Gurgaon in Gurgaon Delhi (N.C.R.), India. HIFI is hosted by Burba Hotel Network (BHN) and Horwath HTL. The award, created by the International Society of Hospitality Consultants (ISHC), in conjunction with BHN and HIFI conference co-host, Horwath HTL, recognizes an emerging leader under the age of 35 years who is currently working in the hotel community in the Indian Subcontinent. Our thanks to the HIFI Rising Star Award judging panel: Ajay Bakaya, Executive Director, Sarovar Hotels Pvt. Ltd.; Simon Barlow, President, Asia Pacific, Carlson Rezidor Hotel Group; Selim El Zyr, CEO, Rotana Hotel Management; Dipak Haksar, Chief Operating Officer, ITC Ltd. - Hotels Division; Naveen Jain, President, Duet India Hotels; Rajiv Kaul, CEO, The Leela Palaces, Hotels & Resorts; Suresh Kumar, CEO, Fortune Park Hotels Ltd.; Gerald Lawless, President and Chief Executive Officer, Jumeirah Group; Paul MacPherson, President & Managing Director, Whitbread PLC; Rajeev Menon, Area Vice President, South Asia & Australia, Marriott International; Vikram Oberoi, Chief Operating Officer, The Oberoi Group; Deepak Ohri, CEO, lebua Hotels & Resorts; Vilas Pawar, CEO, Choice India; Dilip Puri, MD - India & RVP - South Asia, Starwood Hotels & Resorts; Sanjay Sethi, CEO, Keys Hotels; and Jan Smits, CEO, Asia Middle East & Africa, IHG. HIFI is India's most important hotel investment conference. It is the annual meeting place for the leaders in the Indian hotel and tourism industry to discuss important trends, network, identify new opportunities, and do deals through a combination of plenary sessions, breakout panels, and interactive workshops. Rising Star nominations are being accepted through 30 September. Please visit the HIFI website for more information and to download a nomination form.
China has overtaken Germany and the USA as the world's biggest spenders on travel, with Chinese travellers spending US$102 billion on international travel in 2012, an increase of over 40% on 2011*.
Starwood Preferred Guest (SPG), the award-winning loyalty program from Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT), today introduced its new SPG app for Android in Chinese. The launch of this app illustrates the company’s commitment to innovation; the significance of SPG’s growth in China, the company’s fastest growing travel market and largest growing SPG market with active members more than doubling since 2010; and Starwood’s increased focus on mobile.
Following the launch of OZO Wesley Hong Kong, the OZO brand is set to make waves within the hospitality industry's mid-market sector. With a line-up of exciting new locations soon to launch, OZO properties challenge the standard within this segment, offering quality services that count and amenities guests actually want, all with a stylish and fun delivery.
The Charterhouse Causeway Bay new mobile site is created with simplicity and includes hotel information. In order to cope with different mobile operating system, it is designed specifically for popular smartphones such as Apple iPhone, Android, BlackBerry smartphone screens and so on. In addition, it is mobile-friendly which allows guest to experience the mobile site by just few touches, and the enhanced photographic presentation and interactive Google maps are also featured in the new mobile site to enhance the customer experience.
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) has recently launched the innovative Doctor of Hotel and Tourism Management (D.HTM) Distinguished Lecture Series in which leading academics and industry executives from across the globe have been invited to share their perspectives and insights on a wide range of interesting topics for the benefit of education, research and industry advancement.
Jointly organised by the United Nations World Tourism Organisation (UNWTO) and theSchoolofHoteland Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU), the China Tourism and China Hotel-Branding Forum 2013 (CTHF 2013) is being held from 16 to 18 May at Hotel ICON,Hong Kong.
Over the past decades, Asia and the Pacific has consolidated its position not only as one of the major tourism destination regions, but also as an increasingly important outbound market. Asia accounts for 14 of the world´s top 50 source markets in terms of international expenditure. 'Key Outbound Tourism Markets in South-East Asia', a new joint report by UNWTO and Tourism Australia, responds to the growing need to better understand five of these dynamic source markets and the opportunity they represent to destinations around the world.
The number of outbound trips made by Chinese travellers is seeing double-digit growth, thanks to rising disposable incomes and web bookings, reveals exclusive research unveiled today (8 April) at the WTM Vision Conference – Beijing.
Some of the world's largest hotel chains are looking to Asia as their main focus for expansion in the coming years. Starwood Hotels and Resorts Worldwide has 153 pipeline projects in Asia, while InterContinental Hotels Group (IHG) plans to double its Southeast Asian presence, and Accor has planned for 45 per cent of its 104,000 new rooms to be located in the Asia Pacific.This growth coupled with more tourist arrivals, an increasing number of airlines and a vibrant F&B scene, is testament to the region's ever expanding hospitality industry. The upcoming 19th edition of HotelAsia is well poised to serve this growing demand. The event is one of the region's most anticipated international trade exhibition of hotel, restaurant and foodservice equipment, supplies and services. From food processing to cooking equipment, HotelAsia is the main event where buyers from all across Asia will gather to source for the latest food service products.To be held from 8 - 11 April 2014 at the Singapore Expo, with about a year to go, HotelAsia2014 has already attracted interest from major local and international industry players.A gathering of key industry playersHotelAsia is highly anticipated among industry leaders in Singapore. These anchor firms look forward to and strongly support the show by exhibiting repeatedly. Some prominent companies who will be exhibiting at next year's event include Apexlink, Continental Equipment, Cretel Food Equipment, Fabristeel, K&Q Bros Electrical Engineering Company, Jackie's Enterprises, Nayati, Simplex, Somerville and Steel Industries.Lured by the continued growing scale and success of the show, international industry leaders have also booked their spaces early to participate in HotelAsia2014. They include, Ali SpA, Alto-Shaam, Bravo SpA, Cambro Manufacturing Company, Eurochef, Greenfield World Trade, Henny Penny Corporation, Mastercool - Easybest, Middleby Xme SL, MSM Equipment Manufacturer, Pregel SpA and Rational International AG.The show will also see international participation in the form of group pavilions from countries/regions such as Austria, China, France, Germany, Italy (two pavilions), Portugal, Spain, Turkey and USA. Each pavilion will showcase their country's unique hospitality capabilities."We continuously develop our portfolio of exhibits in order to deliver the most comprehensive trade show for all buyers. We are very glad to receive such overwhelming support from the industry edition after edition, and strive to enhance the show experience for all", comments Ms. Ting Siew Mui, Project Director of Lifestyle Events at Singapore Exhibition Services, organiser of HotelAsia2014."HotelAsia is a very well organised event and has major catering equipment and supplies exhibitors all under one roof. So far, I have placed orders for three container-loads of products from Kitchen Aid and am in talks with King Metal, a new contact from India", comments Mr. Virat Tangkamolsuk, President & CEO, Seven Five Distributor Co Ltd, Thailand and buyer at HotelAsia2012.Conferences and Competitions at HA2013Hailing from all over the world, more than 40,000 industry attendees converge at the event every two years to not only source for products and services, but to also network and establish business partnerships, as well as gather latest knowledge from industry veterans.The specialised show will feature conference highlights from industry heavyweights who are drivers of the food and hotel industries. Come 2014, delegates attending the FHA International Conference can look forward to in-depth analysis into topical areas across various critical global hospitality industries.Other show highlights include, the National Team Challenge held once every four years as part of the FHA Culinary Challenge (FCC) - Asia's most prestigious culinary competition which also features the Gourmet Team Challenge, Dream Team Challenge and over 15 classes of individual competitions.HotelAsia is one of the six speciality shows of FoodHotelAsia2014 (FHA2014) - Asia's largest food and hospitality trade show that attracts visitors from more than 100 countries and regions.
China's expenditure on travel abroad reached US$ 102 billion in 2012, making it the first tourism source market in the world in terms of spending. Other emerging markets as well as most traditional tourism source markets also showed positive results in 2012.
The Hong Kong Polytechnic University (PolyU) today (27 March) released the PolyU Tourist Satisfaction Index (PolyU TSI) and the first Tourism Service Quality Index (PolyU TSQI). The 2012 PolyU TSI hit a record high of 75.07, an increase of 2.46 points from 72.61 over the year. As another innovative gauge for service performance, the debut PolyU TSQI stood at 75.37 for 2012.
Baros Maldives, the award winning, boutique luxury resort in the Indian Ocean, has revealed an exclusive "Spirit of Summer" holiday package. The package is designed to give couples a chance to discover the fun of summer on Baros Maldives with lagoon dives, fishing and coral gardening, as well as a special spa treatment and romantic dinner for two on the beach under the stars.
'The Outline for National Tourism and Leisure (2013-2020)', recently issued by the government of China, sets the ground for the redefinition of tourism development and management in the country, including a strong support for outbound tourism as well as a focus on a greater distribution of the economic, socio-cultural and environmental benefits of tourism.
The Park Hotels, pioneers of luxury boutique hotels inIndia, introduces a refreshed brand experience with a new visual identity and promise. The new logo is in homage to The Park being the place to be and to be seen and focuses on THE. It is also a tip of the hat to The Park's position as the original "The Park Hotel" inIndia. Furthermore, the identity's simple but singular black and white rendition helps brings the colors and richness of The Park's environment to the fore, and helps differentiate it from its competitors.
A new study from the Cornell Center for Hospitality Research (CHR) at the School of Hotel Administration examines the preferences of outbound travelers from Mainland China. As China's prosperity has increased, its citizens have become more interested in experiencing other cultures around the globe. As with travelers from any other nation, Chinese travelers seek high quality facilities and good service. Service excellence and customer satisfaction are the focus of the newest proceedings from the Cornell Hospitality Research Summit, which brought together service experts from industry and the universities. The new reports are available at no charge from the CHR.