Sustainability

Indian Travellers Go Global: Safety, Social Media and Sustainability Stand Out in New MMGY Study

As India rapidly matures in global and economic influence, so does the buying power of its vast and adventurous travelling population. According to new research by MMGY Travel Intelligence, passport-carrying adults in India intend to spend an average of $4,755 on leisure trips in the next 12 months, pinpointing a 14% increase in spending over the past year. This and other findings are at the core of Portrait of Indian International Travellers™ – which unveils key new insights into the travel behaviors, motivations and preferences of Indian travellers exploring abroad.

IHCL and Ministry of Skill Development & Entrepreneurship Sign an MOU for Hospitality Skill Development Centre in Goa

Further to the recent announcement, Indian Hotels Company (IHCL), India’s largest hospitality company signed a Memorandum of Understanding (MOU) with the Ministry of Skill Development & Entrepreneurship, Goa for the country’s largest hospitality skilling centre in Goa to boost employment opportunities for youth in the state. This signing ceremony was held in the presence of Honourable Chief Minister of Goa -Shri Pramod Sawant and Mr. Prasad Lolayekar, IAS, Secretary, Education and Skills Development and Mr. S S Gaonkar, Director of Skills Development and Entrepreneurship, Goa.

RIU launches two partnerships in Mauritius for marine conservation and youth vocational training

RIU Hotels & Resorts has taken a further step forward in its Proudly Committed sustainability strategy with the announcement of its first collaboration with two local NGOs in Mauritius, the Coral Garden Conservation (CGC) and Adolescent Non-Formal Education Network (ANFEN). Both alliances aspire to have a positive impact on the local environment and community by promoting ecological restoration and social inclusion.

Increasing visibility of sustainability attributes and performance helps

The role of sustainability information in business travel is increasingly critical, particularly for hotel groups like Radisson Hotel Group, as corporate clients prioritize sustainability in their procurement processes. A growing requirement for sustainability data in corporate RFPs significantly impacts the competitiveness of hotels. Without rigorous sustainability information, hotels risk losing business from clients who now demand verified and transparent sustainability commitments. However, a crucial question remains: how trustworthy is the data if it lacks independent verification? Until sustainability claims are screened or mandated for verification, their reliability remains questionable.

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Banyan Group Launches ‘Rewilding Banyan Fund’, Strengthening Commitment to Responsible Stewardship

In celebration of its 30th anniversary, Banyan Group, a global leader and pioneer in sustainable hospitality, is pleased to announce the establishment of the Rewilding Banyan Fund. Starting today, USD $1 for every direct booking of Banyan Group’s hotels and resorts will be pledged to the new fund, supporting long-term rewilding efforts to restore natural habitats in destinations where the Group operates.

Striving Towards a Sustainable Future in Viet Nam’s Hospitality & Real Estate

Meet The Experts (MTE), the premier business conference for Viet Nam’s real estate and hospitality sectors, was held on 24 October 2024 in Ha Noi under the theme “Wellness Real Estate.” The biannual event brought together leaders from across the industry, including investors, hotel owners, management companies, design firms, and consultants. MTE fosters collaboration, provides actionable insights, and offers networking opportunities to help stakeholders capitalize on growth prospects and prepare for the next cycle in Viet Nam’s dynamic real estate and hospitality markets.

Meliá Expands Solar Ambitions in Southeast Asia

Two Meliá hotels in Vietnam and one in Thailand are taking their green goals to the next level with ambitious solar panel projects that have seen over 2,600 solar panels added to Meliá Vinpearl Cua Hoi Beach Resort and Meliá Vinpearl Cua Sot Beach Resort, both along Vietnam’s north central coast, and Meliá Phuket Mai Khao on the tropical island of Phuket.

Auditing Hotels: A Specialized Approach

Auditing hotels involves a unique set of tasks distinct from other types of audits. Certifications may encompass various departments, including Human Resources, Purchasing, Legal, Food & Beverage (F&B), Maintenance, Excursions, Housekeeping, Front Desk, Training, and Meetings, Incentives, Conferences, and Exhibitions (MICE).   To effectively conduct these audits, an auditor must possess extensive knowledge of hotel operations. This includes an understanding of the dynamics between services and the complexities of both horizontal and vertical management. The primary role of the auditor is to gather evidence to ensure that the hotel complies with established standards. While some evidence can be visually assessed, many aspects require in-depth discussions to accurately evaluate the level of commitment from the staff. This necessitates strong interpersonal skills to gain the trust of the team and elicit an honest portrayal of the hotel's operations. The technical component of the audit is crucial, as it constitutes a significant portion of sustainability certifications for hotels. Auditors must acquire knowledge in areas such as HVAC systems, thermodynamics, water and wastewater management, energy efficiency, health and safety protocols, and chemical storage. Currently, there is no academic curriculum that provides the comprehensive knowledge and skills required for hotel auditors. As a result, many auditors must rely on self-directed learning or their personal experience within the hospitality industry to conduct effective audits. With the increasing demand for hotel certifications, there is a pressing need to establish structured support for auditors specializing in the hospitality sector. The credibility of certifications rests on the qualifications of the professionals conducting the audits. It is essential that auditors are equipped with the necessary expertise to meet and exceed the expected standards.

Pathway to impact

Verification and certification on hotel sustainability are a key element the success of a property's pathway to net zero and net positive impact. Hotels under the brand umbrella of Radisson Hotel Group are required to complete the online verification process of Hotel Sustainability Basics and / or be certified by a leading hotel eco-label. Quality is defined by the transparency of the program, regular audits conducted by well-trained auditors and third-party verification. It is also a great differentiator.

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Far East Hospitality Achieves Largest Number of GSTC-Certified Properties in Singapore – All 16 Hotels Now Globally Accredited

Far East Hospitality, Singapore’s home-grown hospitality management company with an international presence has announced that all 16 of its hotels in the country have achieved the Global Sustainable Tourism Council (GSTC) Industry Criteria for Hotels Certification. With this accreditation, Far East Hospitality is now the hospitality group with the largest number of GSTC-certified sites in Singapore.