Insights to Move You Forward
HSMAI Europe's new Playbook outlines 20 strategic choices facing hospitality in 2026, covering AI, operational costs, talent, and technology complexity, available free to paid members.
HSMAI Europe's new Playbook outlines 20 strategic choices facing hospitality in 2026, covering AI, operational costs, talent, and technology complexity, available free to paid members.
HSMAI Europe's AI Advisory Board, chaired by TrustYou CEO Benjamin Jost, is translating AI hype into practical guidance on discovery, content strategy, direct booking, and hospitality tech architecture.
ETC re-elected Miguel Sanz as President and named Arnar Már Ólafsson as Vice President at its General Meeting in Montenegro, while welcoming Booking.com, Feratel, GetYourGuide, and Skyscanner as associate members.
Keith Butler of Radisson Hotel Group will chair the new board alongside two other industry professionals to strengthen UK hospitality networking and professional development.
Puorto argues that labor shortages will make human interaction a luxury commodity, forcing hospitality to redefine value as automation becomes operational necessity rather than strategic choice.
Taylor aims to position Kew Green as a leading UK hotel management company through team alignment and performance frameworks over five years.
The March 2026 event will focus on AI and IoT applications in guest experience, featuring sessions across iconic London hotels including The Dorchester and Savoy.
Meliá Hotels International and MiM Hotels, the boutique hospitality brand owned by global football legend Leo Messi, have announced a strategic partnership under which Meliá will assume management of the MiM Hotels portfolio, effective November 1. These distinctive properties will be incorporated into The Meliá Collection, the company’s curated selection of unique, character-rich hotels.
Malta has become the 29th country globally, and the 6th in Europe, to adhere to the International Code for the Protection of Tourists (ICPT). The move marks a significant step in strengthening global commitments to travellers’ rights and consumer protection.
JA Resorts & Hotels today announces growth of its portfolio with the addition of Mar Hall Golf & Spa Resort – a historic 240-acre estate outside Glasgow, and The Bruntsfield – a boutique hotel in the heart of Edinburgh. Mar Hall and The Bruntsfield will join JA Resorts & Hotels expanding collection of boutique resorts and lifestyle hotels in Dubai and the Maldives, supporting the brand’s repositioning as a globally minded, destination-led, experience-focused hospitality group.
ActivumSG, one of Europe’s largest independent real estate investment managers, today announces the acquisition of the Fairmont La Hacienda, a five-star luxury hospitality asset located in the exclusive San Roque waterfront enclave along Spain’s Costa del Sol.
Zeus International Hotels & Resorts proudly announces the acquisition of the Eretria Hotel & Spa Resort, located in Evia, Greece. The property now falls under the full ownership and management of the Group. This acquisition further reinforces Zeus International’s growing presence in the Greek tourism market.
The Hotel Marketing Association (HMA) has announced the winners of its 30th annual Hotel Marketing Awards, held at a prestigious ceremony at The Savoy, London, on Monday 16th June 2025. This landmark event celebrated three decades of championing marketing excellence in the UK hospitality industry.
Leading global sustainable tourism NGO, the Travel Foundation has welcomed three new trustees, bringing a wealth of new experience and expertise to its team.
The QHotels Collection continues to put people at the heart of its success, announcing the stand-out individuals and teams who have helped shape the business over the past year.
The prestigious Michelin Guide has unveiled its first ranking of MICHELIN Keys for Greece. The Dolli at Acropolis, nestled in the very heart of Athens’ historical centre and framed by the city’s most striking Acropolis views, receives Two MICHELIN Keys. Deemed by MICHELIN inspectors as a truly unique and exceptional hotel, this achievement cements The Dolli’s unwavering commitment to impeccable service alongside an inspiring design, shaped by a deep-rooted connection to Athens and its rich history. A landmark reborn, after seven years of meticulous ideation, THE DOLLI® stands as a humble piece of divine architecture that harmonizes with its rare proximity to the Acropolis, enriching its surroundings and construing an experience that stays with whoever crosses its threshold.
The ICPT is a unified global framework designed to protect tourists, particularly in emergency situations, and to safeguard their rights and responsibilities as consumers. By adhering to this code, Uzbekistan reinforces its dedication to enhancing guarantees and legal protections for tourists and further complements its ongoing efforts in collaboration with UN Tourism to strengthen global tourism standards.
The UN Tourism official visit, led by Secretary-General Zurab Pololikashvili, was welcomed by Prime Minister Rosen Zhelyazkov for an official visit that included high-level meetings with the Ministries of Tourism and Foreign Affairs. Meetings focused on how UN Tourism can support the further growth and diversification of Bulgaria’s tourism sector, most notably through the development of cultural, culinary and wine tourism. In an official meeting with President Rumen Radev, both parties focused on supporting tourism education and growing investment into the sector, with UN Tourism committed to publishing guidelines for international investors.
The Chocolate on the Pillow Group (COTP) is systematically pursuing its strategic goal of positioning itself as a leading operator of hotels under internationally renowned franchise brands in the DACH region. In this context, six properties of its own “GHOTEL hotel & living” brand will be converted to “Four Points Flex by Sheraton.” With this step, COTP is expanding its longstanding collaboration with Marriott and laying the foundation for future growth.
Friday marks a milestone for the Danish hotel industry as the Danish branch of Zleep Hotels is officially rebranding to Four Points Flex by Sheraton in partnership with Marriott International.