What is Faculty Development? The knowledge and skills transfer from faculty to students forms the core of what education is all about. One of the most rewarding and important roles in a school is played by the department that strives to support those on the front line of education delivery: the teachers. Welcome to the role of faculty development!
The hospitality industry is rebounding from the effects of a tight labor market, but challenges remain across our industry. A 2024 survey by the American Hotel and Lodging Association (AHLA) found that more than two-thirds of hoteliers were still experiencing staffing shortages. Such shortages place immense pressure on hotel owners and operators to recruit and retain top talent — all while grappling with the rising costs of labor.
You need certain skills to successfully lead a team and become a respected manager in any field. Being inspirational, having excellent technical knowledge, and being someone who could ‘get things done’ used to be prerequisites, but now what it means to be a good manager is changing.
The knowledge and skills transfer from faculty to students forms the core of what education is all about. One of the most rewarding and important roles in a school is played by the department that strives to support those on the front line of education delivery: the teachers. Welcome to the role of faculty development!
For this, new creative methods are essential for hospitality to leverage teaching excellence based on the transfer of knowledge among professionals, i.e., experts from the industry who wish to expand their professional skills to include practical facilitation and teaching.
Leadership coaching can have a profound impact when individual leader development is integrated with a team-focused approach. This dual focus leverages the interdependent nature of leadership teams, maximizing the benefits of coaching for both individuals and the organization. The foundation for these improvements lies in self-discovery, achieved through greater awareness of influence and effectiveness.
In her 1933 story, ‘Why Didn’t They Ask Evans’, Agatha Christie suggested that all of the answers to the murder could be answered by one person, Evans.
As we sit here in Q4, waiting for the U.S. hotel real estate market to truly heat up, I am fielding many calls each week with a similar refrain; individuals are seeking growth, more responsibility, new experiences, and/or greener pastures. They are also looking for clarity on the overall job market after nearly 24 months of minimal activity.
Employee well-being, a cornerstone of a healthy workplace and professional performance, has been significantly impacted by the COVID-19 pandemic. As we transition out of this crisis, it is of utmost importance to promptly evaluate the current state of hospitality employees’ well-being. This will enable managers to support those in need, underscoring our research's critical and timely nature, which will be reported here.
Despite plenty of evidence for the “cognitive biases” from which all decision-makers suffer, an astounding number of managerial decisions is still based on gut feelings rather than solid analysis. Among the many reasons for this may be a certain level of apprehension about the complexity of quantitative analysis and the methods it entails.
As a Hotel HR Director and Human Resources Consultant, I’ve had countless conversations with operational leaders about compliance with employment law.
For too long, the vast majority of humanity has been left out of the business equation, says the Dean of EHL Hospitality Business School, Dr Achim Schmitt. Now educators need to play their part in driving a new, more human-centric approach.
The recent ruling by a Texas federal judge to vacate the Department of Labor’s (DOL) overtime rule sent shockwaves through the hospitality industry. The proposed salary threshold increase would have expanded overtime eligibility to approximately 3.6 million lower-paid salaried workers across industries, many of whom are employed in hospitality. While this decision provides temporary relief, it also opens the door for deeper introspection and strategic action.
Welcome to the regular Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view to going behind the scenes to better understand the fascinating, impactful world of research, the EHL Institutional Visibility team regularly catch up with an EHL researcher whose work is making a difference in both the classroom and industry.
Welcome to the regular Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view to going behind the scenes to better understand the fascinating, impactful world of research, the EHL Institutional Visibility team regularly catch up with an EHL researcher whose work is making a difference in both the classroom and industry.
Prior to Covid 19, the hospitality industry’s reputation struggled in terms of providing career opportunities and growth. Covid and post-COVID exacerbated this situation, doing no favors for the lodging industry.
How many meetings have you had this week, month, year? If you take a minute to count, you may be astounded at the sheer volume of hours you spend in meetings.
The evidence is clear: the hospitality industry is a key driver of the United States' economy. According to a report by the American Hotel & Lodging Association, the hospitality industry contributes nearly $600 billion to the U.S. Gross Domestic Product, accounts for 1 in 25 U.S. jobs, and is responsible for approximately $97 billion in annual wages and salary income.
The last time we did our Gaming CEO pay study it was pre-pandemic, a landscape very different from the one we know today. The pandemic caused widespread uncertainty and disruption across the globe, with the gaming and entertainment industries being particularly hard hit. This year’s figures, however, reveal a broader trend of recovery and adaptation within the industry, as well as evolving dynamics in executive compensation in the post-pandemic world. Operators are fewer but more global. Much of the casino real estate is owned by REITs and technology is driving innovation and new platforms for customers to access.
Hospitality is facing a host of issues across the world, from labor shortages and burnout to outdated training programs and shifting customer needs. In the United States and the United Kingdom specifically, frontline workers and managers are struggling with these challenges, which threaten their well-being. I’ve personally had a front row seat to these challenges over the years as the CEO of a company deeply seated in the frontline training industry.