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Opinion Articles

Opinion Article

Trust - the foundation

Welcome to February's edition of "Plays Well With Others." This month, we're exploring trust, the invisible force that shapes every workplace interaction and relationship. While we often think of trust as something that simply exists or doesn't, it's actually being actively built or eroded with each conversation, decision, and action we take at work. Whether you're leading a team, collaborating with colleagues, or navigating complex stakeholder relationships, understanding the mechanics of trust can transform how you approach workplace relationships.

Mike Hohnen
By Mike Hohnen, Trusted Advisor￨Coach￨Trainer￨Keynote Speaker, Plays Well With Others
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Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 
Lighthouse
Opinion Article

Are your associates flourishing?

Employee well-being, a cornerstone of a healthy workplace and professional performance, has been significantly impacted by the COVID-19 pandemic. As we transition out of this crisis, it is of utmost importance to promptly evaluate the current state of hospitality employees’ well-being. This will enable managers to support those in need, underscoring our research's critical and timely nature, which will be reported here.

Linchi Kwok
By Linchi Kwok, Professor and Department Chair, Cal Poly Pomona
Ad Social Strategy
Turn Social Into Commercial Growth

A two-day working summit, live and online, for hospitality teams ready to improve bookings, reputation and results.
KORDIE®
Opinion Article

Navigating Labor Cost Challenges in Hospitality: Turning a Court Ruling Into Strategic Action

The recent ruling by a Texas federal judge to vacate the Department of Labor’s (DOL) overtime rule sent shockwaves through the hospitality industry. The proposed salary threshold increase would have expanded overtime eligibility to approximately 3.6 million lower-paid salaried workers across industries, many of whom are employed in hospitality. While this decision provides temporary relief, it also opens the door for deeper introspection and strategic action.

Corey McCarthy
By Corey McCarthy, Chief Marketing Office (CMO), Unifocus
United States