Press Releases

ARMA and Allara Learning Launch New Online Accredited Revenue and Yield Management Fundamentals Course

The Australian Revenue Management Association (ARMA), in collaboration with Allara Learning, is thrilled to announce the launch of a brand new, nationally accredited course in Revenue and Yield Management Fundamentals. This critical program addresses a skills gap in the hospitality and tourism industry, equipping professionals with the knowledge and expertise needed to optimise revenue streams and drive significant financial growth for their businesses.

Booking.com Research Reveals How LGBTQ+ Travelers Are Taking Control of Their Trips

Building on its mission to make it easier for everyone to experience the world, Booking.com’s latest LGBTQ+ travel research reveals that travelers continue to face significant challenges. More than half (59%) of LGBTQ+ travelers have experienced discrimination when traveling, rising to 63% of those who are currently out**, 64% of those who have a partner and 68% of those who consider themselves an advocate for LGBTQ+ rights and change***. LGBTQ+ travelers expect some form of discriminatory behavior from both their fellow travelers (55%) and locals at their chosen destinations (57%). In parallel, 51% agree that being LGBTQ+ has made them more insecure and self-conscious as a traveler. This is of even greater concern for those who identify as transgender (64%), intersex (57%) and non-binary (56%).

Hospitality America Promotes Justin Deyo to Corporate Director of Operations

Hospitality America has promoted Justin Deyo to Corporate Director of Operations under the leadership of Vice President of Operations Frank Cook. Deyo’s addition to the Hospitality America leadership team aims to put a focus on mentoring and developing hotel leaders, driving the organization’s performance standards, and providing strategic support for renovations and new hotel openings.

Emotional intelligence and leadership: The perfect combination

When we think about leadership qualities, not more than a decade or two ago, emotional intelligence would have come a long way down the list. However, our expectations of work and what it means to be a leader have shifted drastically since then. Now, if you talk to most leadership and HR experts, they will tell you that emotional intelligence is one of the most, if not the most important skill for today’s business leaders.

Ukrainian hotels improve their knowledge of USALI with the support of EU4Business

The Ukrainian Hotel and Resort Association (UHRA) has completed a series of training sessions on USALI (Uniform System of Accounting for Lodging Industry) which took place in March-April 2024 with the support of the EU4Business: SME Recovery, Competitiveness, and Internationalisation program funded by the European Union and the German Government.

University of Houston Conrad N. Hilton College of Global Hospitality Leadership to Launch Online Bachelor of Science and Doctorate at HITEC 2024

The University of Houston Conrad N. Hilton College of Global Hospitality Leadership, one of the world’s leaders in hospitality and tourism education, announced today that it will sponsor and exhibit at the Hospitality Industry Technology Exposition and Conference (HITEC) 2024, the world's largest and most influential hospitality technology event. The College will use this opportunity to launch its online Bachelor of Science in Global Hospitality Leadership and online Doctorate in Global Hospitality Leadership. These new additions align well with the existing online Executive Master of Hospitality Management.

Radisson Academy celebrates 5th anniversary with continued robust investment in training & talent development

Radisson Academy, Radisson Hotel Group’s leading Learning and Development hub, marks its fifth anniversary as it continues to innovate and strives to be the best ‘Academy’ to upskill talent joining the industry. Since it’s inception in 2019, Radisson Academy has expanded its offer to +2,500 training programs and has become a cornerstone of both employee development and enabling strategic business success.

Accor, Valuable 500, Accessibility Research Association, and Colorful Earth launch ‘Disability Inclusion Self-Assessment Hotel Toolkit’

Accor, Valuable 500, Accessibility Research Association, and Colorful Earth announced the launch of the Disability Inclusion Self-Assessment Hotel Toolkit – a user-friendly, self-assessment guide that allows hotels, resorts, and other hospitality providers to conduct a comprehensive evaluation of their accessibility and inclusiveness practices. The Disability Inclusion Self-Assessment Hotel Toolkit was introduced at the 6th Technology Accessibility Development Conference (TADC) held by Accessibility Research Association at the Special Education College of Beijing Union University.

ShiftIn’ Powered by Spark A visionary Event Convergence of Innovation and Sustainability in Hospitality at Les Roches, Crans-Montana

Les Roches proudly hosted "ShiftIn’ powered by Spark" in Crans-Montana, a visionary event dedicated to exploring and testing cutting-edge innovations within the hospitality industry. The event, which took place from May 15 until May 17, served as a dynamic platform for industry leaders, innovators, and students to collaborate on fostering a sustainable future in hospitality.

21 new industry talents graduate from Scandic’s leadership program

Last year, Scandic’s Executive Committee selected 21 people to participate in the company’s internal leadership program, Talent@Scandic. Together with industry representatives, mentors and leadership experts, the talents worked intensively over the past seven months, getting ready to take on leadership roles within the company. And now, they have finally graduated!