U.S. hotels added 700 jobs to their payrolls in June, according to the latest government data that shows the nationwide workforce shortage continues to make it difficult for hotels to fill open jobs.
Melissa Lou is a woman with many interests, and is unafraid of pursuing them. Currently a Senior Venture Architect at Boston Consulting Group X (X.Ventures) which invents, builds, scales and invests in startups with the globally established companies; she had previously co-founded Delegate, an events startup that provides technological tools to create offline, virtual, and hybrid event environments.
Craddock Terry Hotel, an award-winning boutique hotel located in the heart of Lynchburg, is pleased to announce the appointment of Tonya Sweetser as the new General Manager. With her exceptional leadership skills and extensive experience in the hospitality industry, Tonya is set to take the Craddock Terry Hotel to new heights.
After careful review and conducting in-depth interviews, the HFTP nominating committee — comprising past HFTP Global past presidents, advisory council chairs and chapter presidents — has selected the HFTP members who will replace the outgoing directors of the HFTP Global Board. Here is the official slate for the 2024-2025 HFTP Global Executive Committee and Board of Directors.
Whether you’ve completed an undergraduate degree and want to continue studying or you’re a seasoned professional doing a master's program to develop your career, there’s plenty to think about. For example, what accreditations should you look for, how will you structure your graduate degree program around your existing commitments, and what universities have the best links with employers in your industry?
In a major initiative to train current and emerging hospitality industry leaders, Cygnett Hotels & Resorts has recently introduced its Comprehensive Cygnett Leadership Development Program (CLDP).
23 years ago Regional VP and GM Armando Kraenzlin of Four Seasons Resorts Maldives created a Hospitality Apprenticeship program for local Maldivians. It’s the longest-running and most successful of its kind in the Indian Ocean, with 858 graduates since its inception in 2001. Back then, Armando often paddled between islands seeking talented young people for his new “school” where they could learn the art of hospitality under his tutelage. Now there are many more applicants than spaces available.
According to UN Tourism’s data, the sector is experiencing a rapid recovery in Asia and the Pacific, with arrivals reaching 82% of pre-pandemic levels in the first quarter of 2024, boosted by the re-opening of many destinations throughout 2023. Now, with full recovery on the horizon, the latest joint meeting of UN Tourism’s Commission for Asia and the Pacific (CAP) and its Commission of South Asia (CSA), focused on the challenges and opportunities for creating a positive and lasting transformation.
Mental health is an increasingly prevalent topic of conversation these days, with higher rates of anxiety, depression, and distress reported by Gen Zers than any other age group and the social stigma around it lifting. For young people in their study years in particular, mental health and well-being is critical at a potentially stressful time of life
On the heels of another year of industry-leading net rooms growth, Hyatt has appointed two new Senior Vice Presidents to support the business’s ongoing growth journey in the Europe, Africa and Middle East (EAME) region.
CESSA University and Sommet Education have signed a Memorandum of Understanding (MoU) to expand educational opportunities in the Hospitality Industry. This alliance will allow CESSA students to carry out academic exchanges at the prestigious Les Roches institution, with campuses in Switzerland andSpain; and Glion Institute of Higher Education, with campuses in Switzerland and England, strengthening its global proficiency.
With a never-ending to-do list and only so many hours in the day, time management is an essential skill for successful CEOs and other high-level professionals. But how do they juggle their focus between current challenges, short-term targets, and long-term goals and still make time to enjoy some semblance of a personal life?
In a significant initiative for skill development in Indian hospitality undertaken by the Confederation of Indian Industry (CII), an 18-month Vocational Education and Training (VET) Professional Diploma program offered in collaboration with EHL Hospitality Business School of Switzerland and delivered at AISSMS, Pune. The program has now been running very successfully for the last two years with over 100 students on the verge of graduating and joining the industry.
While Ms Quek Huilin always had her sights on pursuing theater, she was drawn to the passion, genuine human connections and camaraderie exemplified by both front- and back-of-house team members in delivering immersive, seamless customer experiences.
The Australian Revenue Management Association (ARMA), in collaboration with Allara Learning, is thrilled to announce the launch of a brand new, nationally accredited course in Revenue and Yield Management Fundamentals. This critical program addresses a skills gap in the hospitality and tourism industry, equipping professionals with the knowledge and expertise needed to optimise revenue streams and drive significant financial growth for their businesses.
Building on its mission to make it easier for everyone to experience the world, Booking.com’s latest LGBTQ+ travel research reveals that travelers continue to face significant challenges. More than half (59%) of LGBTQ+ travelers have experienced discrimination when traveling, rising to 63% of those who are currently out**, 64% of those who have a partner and 68% of those who consider themselves an advocate for LGBTQ+ rights and change***. LGBTQ+ travelers expect some form of discriminatory behavior from both their fellow travelers (55%) and locals at their chosen destinations (57%). In parallel, 51% agree that being LGBTQ+ has made them more insecure and self-conscious as a traveler. This is of even greater concern for those who identify as transgender (64%), intersex (57%) and non-binary (56%).
More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA).
Hospitality America has promoted Justin Deyo to Corporate Director of Operations under the leadership of Vice President of Operations Frank Cook. Deyo’s addition to the Hospitality America leadership team aims to put a focus on mentoring and developing hotel leaders, driving the organization’s performance standards, and providing strategic support for renovations and new hotel openings.
When we think about leadership qualities, not more than a decade or two ago, emotional intelligence would have come a long way down the list. However, our expectations of work and what it means to be a leader have shifted drastically since then. Now, if you talk to most leadership and HR experts, they will tell you that emotional intelligence is one of the most, if not the most important skill for today’s business leaders.
The Ukrainian Hotel and Resort Association (UHRA) has completed a series of training sessions on USALI (Uniform System of Accounting for Lodging Industry) which took place in March-April 2024 with the support of the EU4Business: SME Recovery, Competitiveness, and Internationalisation program funded by the European Union and the German Government.