In Conversation with Christophe Laure: "Born to Serve"
Welcome to the 6th edition of Hospitality’s Leading Voices – your gateway to the bold ideas and visionary minds reshaping the future of hospitality!
HSMAI Europe and IHG
Press Releases
Top Business Profiles Join Hotel Company's Board
Core Hospitality has established a new professional board of directors as part of its strategy for growth and long-term positioning in the hospitality industry. Five experienced industry leaders will provide strategic guidance and oversight as Core Hospitality continues its expansion in Denmark and Norway.
Club Med Reengineers Leadership Structure to Drive Strategic Growth Across East, South Asia Pacific and China
Club Med, the global leader in premium all-inclusive holiday experiences, has announced a strategic restructuring of its Asia Pacific operations, consolidating three existing Business Units into two integrated entities - East & South Asia and Pacific (ESAP) and China – with effect from May 1, 2025. This business transformation reinforces the brand’s commitment to deepening regional focus, unlocking new growth potential, and enhancing operational agility in high-priority markets.
Ascott Boosts Talent Development to Drive the Opening of more than 300 New Properties by 2028
The Ascott Limited (Ascott), the wholly owned lodging business unit of CapitaLand Investment (CLI), is ramping up talent development to support the opening of more than 300 new properties by 2028. This global expansion is expected to create more than 12,000 new jobs, including over 1,500 property leadership roles. To power this growth, the company is launching Ascott Accelerate, a structured talent management programme that fast-tracks high-potential associates into hospitality leadership positions. This will be complemented by a digital learning platform offering flexible and accessible development opportunities for associates across all levels.
Meet Our Mentors – Empowering You and Strengthening Your Company
Whether you operate on a national, European, or global level — and whether you are an emerging leader or a seasoned executive the need for continued learning and fresh perspectives has never been greater. The hospitality and travel industry is evolving rapidly. To stay ahead, we must embrace growth, connection, and lifelong learning.
Waldorf Astoria New York and NO Uniform Unveil Wardrobe Design Collaboration
NEW YORK CITY – Waldorf Astoria New York unveiled today ahead of its opening new team member wardrobes designed by NO Uniform, the specialist design studio led by acclaimed British couture designer Nicholas Oakwell. The partnership marks NO Uniform’s first venture with a New York City hotel.
PM Hotel Group Announces Strategic Promotions to Support Portfolio-Wide Growth
PM Hotel Group, a Top-15 hotel management company known for its dynamic portfolio and commitment to performance, today announces strategic executive promotions across PM Hotel Group and its lifestyle division, Modus by PM Hotel Group as the company expands into new regions across the US. The promotions come on the heels of several exciting milestones for the lifestyle portfolio, with recent openings of Wolfe’s Moab and evo Hotel Tahoe City, as well as upcoming debuts slated for 2025 including Hotel Burg in Leesburg, VA and RESET Joshua Tree, increasing the portfolio of the luxury and lifestyle division to over 20 properties nationwide. With these recent openings for the lifestyle division, PM Hotel Group has expanded its overall portfolio, which includes both branded and independent properties, to 92 hotels across the nation.
Hospitality America Taps the Talents of Paul Isaacson as Chief Financial Officer
As Hospitality America accelerates its growth and prepares for the opening of multiple new hotel developments, the appointment of Paul Isaacson as Chief Financial Officer marks a critical strategic investment in the company’s future. His arrival comes at a pivotal time, as the organization sharpens its focus on scalable financial systems, enhanced forecasting, and investment discipline to support expansion.
New Executive Roles Unveiled Amid Strategic Restructuring at Core Hospitality
Core Hospitality has restructured and rebranded 14 of its hotels, resulting in new executive roles for key leaders Birgitte Nørgaard and Jytte Vestergaard. Formerly jointly responsible for operations, they now take on specialized director roles to drive growth and operational excellence across 20 Nordic hotels.
ProVision Partners Appoints Daniel Johnson as Strategic Advisor, EMEA
ProVision Partners (“ProVision”), a leading global strategic growth marketing, technology, and commercial services advisory firm to the travel and hospitality industry, today announces the appointment of Daniel Johnson as Strategic Advisor for the Europe, Middle East, and Africa (EMEA) region. A veteran of the travel technology sector, Johnson brings over two decades of experience in cybersecurity, data protection and strategic consulting to his new role at ProVision Partners.
HSMAI Announces the Passing of Vice President of Marketing Communications, Jason Smith
The Hospitality Sales and Marketing Association International (HSMAI) announces with great sadness the sudden passing of Jason Smith, Vice President of Marketing Communications. Jason served HSMAI and the hospitality industry with distinction, dedication, and exceptional leadership for more than 24 years.
Adam Bullard Joins Hospitality America as Corporate Director of Human Resources
At Hospitality America, people matter. It’s with that shared mindset that Adam Bullard joins the third-party hotel management company as Corporate Director of Human Resources. In the hotel environment, this position is more crucial than ever as operators strive to mitigate challenges such as high employee turnover, customer service demands, and increasingly diverse workforces across multiple locations. In this role, Bullard will navigate these complexities for the growing company that is managing 20 Hilton and Marriott brand hotels.
Take Off! Challenge 2025: a New Local Approach to Shape a More Inclusive Hospitality
Today, Accor launches the renewed 14th edition of the Take Off! Student Challenge. In 2025, we are taking a transformative step forward by bringing the competition closer to local markets, ensuring greater inclusivity, accessibility, and real-world impact.
Future of Work: Intergenerational Insights & Inclusivity at WIL Day
There is something dynamic, inspiring, and almost… magical when you are sitting at the Women in Leadership (WIL) Day’s roundtable table; on your left, there is a senior executive of a renowned company, and on your right, another leader of the industry that you always dreamed of pursuing. Suddenly, all eyes and ears are on you as you share your perspectives of the world, and you feel HEARD.
Booking.com Research Highlights the More Inclusive Must Haves for Neurodivergent Travelers
Building on its mission to make travel easier for everyone, Booking.com’s latest research* highlights the challenges neurodivergent travelers face and the opportunity for the industry to work together to create a more seamless and accessible experience.
Accor and ISH Partner to Build India’s Next Generation of Hospitality Leaders
Accor, a global leader in hospitality, has signed an MOU with the Indian School of Hospitality (ISH) to create a structured pathway for future hospitality leaders. This collaboration establishes a specialised Postgraduate Programme (PGP) in Sales and Revenue Management, ensuring Accor has access to a highly trained, business-ready workforce aligned with its growth strategy in India.
Exploring Career Options After Hotel Management
Are you a hotel manager contemplating your next career move? Or, are you hotel management graduate, exploring the progression opportunities in your field? You're in the right place. The hospitality industry offers diverse career pathways for individuals with strong hospitality management skills and a passion for service excellence. This article explores potential career options following a tenure as a hotel manager, whether you aim to climb within hotel management or transition into senior corporate roles.
Rotana in top 5% of Hospitality Workplace Excellence
Rotana, one of the leading hotel management companies in the region with over 79 properties across the Middle East, Africa, Eastern Europe, and Türkiye (MENAT), has reinforced its position as the top preferred employer, ranking among the top 5% of companies in the Hotels, Restaurants & Leisure sector in the latest Workday Peakon Employee Voice survey completed by over 433,000 employees.
A New Era: GHM reveals the evolution of the group
Chedi Hospitality proudly unveils its refreshed brand identity, marking a pivotal evolution in its legacy of crafting exceptional hospitality experiences while building upon the heritage of GHM. Under the leadership of CEO Stephan Schupbach, the group outlines ambitious plans to invigorate its portfolio. These include strengthening and reinventing its legacy brand, Chedi, expanding into private residences, and developing a new hotel brand: Serai.
UN adopts new tourism employment indicator to guide efforts towards the SDGs
Endorsed at the 56th session of the UN Statistical Commission, this landmark decision means that—for the first time—global data on tourism employment will be systematically monitored within the SDG monitoring process. It also increases the number of official tourism SDG indicators from two to three, raising recognition of the sector’s global contribution to economic and social progress.