The Hospitality Sales and Marketing Association International (HSMAI) has released the 7th Edition of Hospitality Digital Marketing Essentials, the Certified Hospitality Digital Marketer (CHDM) certification study guide—the most comprehensive and up-to-date resource for hospitality professionals looking to deepen their digital marketing knowledge or prepare for the globally recognized CHDM certification.
Leonardo Hotels will be marking Diversity Day on 27 May by demonstrating how diversity is an integral part of everyday working life. This will involve the portrayal of genuine stories and honest points of view and the showcasing of an environment which fosters uniqueness.
The Global Business Travel Association (GBTA), the world’s premier business travel and meetings trade organization, is expanding its engagement with the business travel industry community in the Asia Pacific (APAC) region with the creation of two new GBTA advisory boards in India and China.
In a landmark achievement that underscores its commitment to its transformative workplace culture, Hilton (NYSE: HLT) has claimed the top position on the Best Workplaces In Vietnam™ 2025 list in the medium-sized company category. This milestone marks the first time the leading hospitality company has reached the top spot in the country, advancing from its No. 2 ranking last year.
Welcome to the 6th edition of Hospitality’s Leading Voices – your gateway to the bold ideas and visionary minds reshaping the future of hospitality!
Core Hospitality has established a new professional board of directors as part of its strategy for growth and long-term positioning in the hospitality industry. Five experienced industry leaders will provide strategic guidance and oversight as Core Hospitality continues its expansion in Denmark and Norway.
Club Med, the global leader in premium all-inclusive holiday experiences, has announced a strategic restructuring of its Asia Pacific operations, consolidating three existing Business Units into two integrated entities - East & South Asia and Pacific (ESAP) and China – with effect from May 1, 2025. This business transformation reinforces the brand’s commitment to deepening regional focus, unlocking new growth potential, and enhancing operational agility in high-priority markets.
The Ascott Limited (Ascott), the wholly owned lodging business unit of CapitaLand Investment (CLI), is ramping up talent development to support the opening of more than 300 new properties by 2028. This global expansion is expected to create more than 12,000 new jobs, including over 1,500 property leadership roles. To power this growth, the company is launching Ascott Accelerate, a structured talent management programme that fast-tracks high-potential associates into hospitality leadership positions. This will be complemented by a digital learning platform offering flexible and accessible development opportunities for associates across all levels.
Whether you operate on a national, European, or global level — and whether you are an emerging leader or a seasoned executive the need for continued learning and fresh perspectives has never been greater. The hospitality and travel industry is evolving rapidly. To stay ahead, we must embrace growth, connection, and lifelong learning.
NEW YORK CITY – Waldorf Astoria New York unveiled today ahead of its opening new team member wardrobes designed by NO Uniform, the specialist design studio led by acclaimed British couture designer Nicholas Oakwell. The partnership marks NO Uniform’s first venture with a New York City hotel.
PM Hotel Group, a Top-15 hotel management company known for its dynamic portfolio and commitment to performance, today announces strategic executive promotions across PM Hotel Group and its lifestyle division, Modus by PM Hotel Group as the company expands into new regions across the US. The promotions come on the heels of several exciting milestones for the lifestyle portfolio, with recent openings of Wolfe’s Moab and evo Hotel Tahoe City, as well as upcoming debuts slated for 2025 including Hotel Burg in Leesburg, VA and RESET Joshua Tree, increasing the portfolio of the luxury and lifestyle division to over 20 properties nationwide. With these recent openings for the lifestyle division, PM Hotel Group has expanded its overall portfolio, which includes both branded and independent properties, to 92 hotels across the nation.
As Hospitality America accelerates its growth and prepares for the opening of multiple new hotel developments, the appointment of Paul Isaacson as Chief Financial Officer marks a critical strategic investment in the company’s future. His arrival comes at a pivotal time, as the organization sharpens its focus on scalable financial systems, enhanced forecasting, and investment discipline to support expansion.
Core Hospitality has restructured and rebranded 14 of its hotels, resulting in new executive roles for key leaders Birgitte Nørgaard and Jytte Vestergaard. Formerly jointly responsible for operations, they now take on specialized director roles to drive growth and operational excellence across 20 Nordic hotels.
ProVision Partners (“ProVision”), a leading global strategic growth marketing, technology, and commercial services advisory firm to the travel and hospitality industry, today announces the appointment of Daniel Johnson as Strategic Advisor for the Europe, Middle East, and Africa (EMEA) region. A veteran of the travel technology sector, Johnson brings over two decades of experience in cybersecurity, data protection and strategic consulting to his new role at ProVision Partners.
The Hospitality Sales and Marketing Association International (HSMAI) announces with great sadness the sudden passing of Jason Smith, Vice President of Marketing Communications. Jason served HSMAI and the hospitality industry with distinction, dedication, and exceptional leadership for more than 24 years.
At Hospitality America, people matter. It’s with that shared mindset that Adam Bullard joins the third-party hotel management company as Corporate Director of Human Resources. In the hotel environment, this position is more crucial than ever as operators strive to mitigate challenges such as high employee turnover, customer service demands, and increasingly diverse workforces across multiple locations. In this role, Bullard will navigate these complexities for the growing company that is managing 20 Hilton and Marriott brand hotels.
Today, Accor launches the renewed 14th edition of the Take Off! Student Challenge. In 2025, we are taking a transformative step forward by bringing the competition closer to local markets, ensuring greater inclusivity, accessibility, and real-world impact.
There is something dynamic, inspiring, and almost… magical when you are sitting at the Women in Leadership (WIL) Day’s roundtable table; on your left, there is a senior executive of a renowned company, and on your right, another leader of the industry that you always dreamed of pursuing. Suddenly, all eyes and ears are on you as you share your perspectives of the world, and you feel HEARD.
Building on its mission to make travel easier for everyone, Booking.com’s latest research* highlights the challenges neurodivergent travelers face and the opportunity for the industry to work together to create a more seamless and accessible experience.
Accor, a global leader in hospitality, has signed an MOU with the Indian School of Hospitality (ISH) to create a structured pathway for future hospitality leaders. This collaboration establishes a specialised Postgraduate Programme (PGP) in Sales and Revenue Management, ensuring Accor has access to a highly trained, business-ready workforce aligned with its growth strategy in India.