Restaurants, among the hardest hit industries during the pandemic, are in the midst of a labor shortage. Employees who left during the pandemic aren't coming back, and it's increasingly difficult to find people to work in restaurants.
BirchStreet Systems the market leader in P2P software for the hospitality industry, announces the addition of Paul St. John as the Senior Account Executive. St. John is a seasoned sales executive with decades of experience in hospitality industry focused on enterprise software.
Agilysys, Inc., (Nasdaq: AGYS), a leading global provider of next-generation SaaS and on-premise hospitality software solutions and services, named Ellis Connolly as its new vice president of sales with a focus on hotel, resort and cruise development. Agilysys specifically chose Connolly to lead the continued growth and expansion in these markets due to his substantial business development success with technology companies focused on the global hospitality industry.
Employees at hotel and other hospitality locations are the heart of their organizations, representing company values and mission to deliver the best possible guest experience consistently. But hospitality industry trends coming out of a very disruptive period show a worrying shortage of labor, with workers having time and financial support during lockdown to consider other options when it comes to their careers and their futures.
On November 9, 2021, the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality hosted a celebratory reception during the 43rd Annual NYU International Hospitality Industry Investment Conference, at the New York Marriott Marquis, to mark the launch of its recently constructed Hospitality Innovation Hub (HI Hub) and the Experiential Learning Lab within it. The event was co-sponsored by stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology that is providing this technology for use in the Lab. Tisch Center faculty members, students, alumni, and advisory board members, as well as industry professionals attending the Conference, joined in the festivities, in addition to the Tisch Center and stayntouch team members who made the venture possible.(See photo and caption)
Tripadvisor, Inc. (NASDAQ: TRIP) today announced that the company's co-founder and long-time CEO, Stephen Kaufer, will step down from his position at Tripadvisor in 2022.
Talent retention in the restaurant industry and high turnover has always been an issue in the restaurant industry. Lately, as we’ve reached the tail-end of a major disruption of the industry, restaurant labor issues have been a focus as a significant number of hospitality workers have chosen to shift away from the industry to further their education, get jobs in other sectors, and otherwise pursue other goals.
UniFocus, the leading provider of Workforce Management Systems, today announced the features in its latest release for the platform. The 10.4 release continues the enhancement efforts offered by the version 10 platform, which are focused on giving businesses the tools needed to meet the demands of today’s labor market and make managers’ lives easier.
Curator Hotel & Resort Collection(“Curator”) and UniFocusannounced today a partnership agreement that provides Curator member hotels with access to the industry’s latest capabilities in labor management and time and attendance software to optimize productivity for today’s complex and ever-changing workforces.
Real-time location technology provider TraknProtect is honored to have participated at this year’s HITEC with the goal to empower attendees with the vital insight needed to deliver the heightened security and operational efficiency that today’s hotel guests and employees increasingly expect. TraknProtect representatives were on hand to provide visitors with first-hand demonstrations on the latest capabilities that advanced location-based technologies can provide in minimizing security risks to staff while simultaneously boosting employee productivity and ensuring swift guest service.
OpenKey, the industry standard for universal Digital Key in hotels, welcomes David Dietz as the company’s new Chief Technology Officer. Mr. Dietz brings more than 25 years of software development experience with demonstrated results in interoperability and scaling of Software-as-a-Service (SaaS) products.
Groups360, the leading online marketplace for meetings and event booking, today announces the promotion of Ryan Morris from vice president of regional sales to vice president of sales in the Americas region. Morris, in the interim, will report directly to Kemp Gallineau, president and chief executive officer.
Founder and CEO of Upkeeply, Jeff Bowes, is pleased to announce the appointment of Tim Veasey as Co-Founder and Lead Consultant.
VensureHR, the human resources consulting and support division of Vensure Employer Services, formally announced their confirmed status as a Corporate Allied Sponsor of the Hospitality Financial and Technology Professionals (HFTP) group earlier this month.
Quore, a leading hospitality-technology company, today announced the promotions of three senior leaders within the organization - Scott Barber, Richard Bradbury, and Flip Lukens. This is part of Quore’s growth strategy to cultivate internal talent and strengthen the long-term flexibility of their product.
UniFocus, the leading provider of Workforce Management Systems, is honored to announce its participation as an official exhibitor at the upcoming Lodging Conference in Phoenix, Arizona. Taking place September 27-30, this year’s event will see UniFocus provide key insight into how hoteliers can plan, align, execute and validate their labor and task management strategies to achieve the heightened level of optimization and flexibility that today’s industry demands. In addition to exhibiting at the conference, COO Ken Heymann will be speaking on a panel discussing how to keep top talent, train to build a strong workforce, and foster a healthy, engaging environment.
Cloud5 Communications, the leading provider of technology and communications solutions for the world’s top hotel brands and management companies, today announced that hospitality veteran David Heckaman has joined Cloud5’s Executive Leadership Team as Vice President of Product Development.
Shiji Group, a leading provider of hospitality technology solutions, has announced its further expansion in the Americas market, with the addition of a new leader and operating unit in Canada.
Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations worldwide, is delighted to welcome Nick Horgan as Chief Sales Officer. In the newly created position, Horgan will oversee enterprise-level new business development. “With more than 26 years of strategic sales experience, Nick will be an incredible complement to our team as Tambourine continues to rapidly expand and diversify,” said Chief Revenue Officer Scott Quintal.
M3, the hospitality sector’s #1 cloud-based accounting, financial and data management platform in North America, was recently recognized in Energage's quarterly national Culture Excellence Awards, which acknowledges companies based on employee feedback. M3 received high scores in the following categories: Formal Training, Top Managers, Work-Life Flexibility and Employee Value Proposition.