The article explains how workforce management platforms help hotels implement McKinsey's three staffing innovations: standardized metrics, role redesign, and job networks across properties.
Otelier's annual awards program recognizes outstanding night auditors, with five finalists receiving gift baskets and the winner earning $250 plus industry recognition.
Commonwealth Hotels partners with Sales on Tap to train its national sales teams in modern prospecting and digital relationship-building techniques.
OysterLink analysis of Q1 2026 job postings shows housekeepers topped demand with 583 listings, followed by fast food workers and delivery drivers.
Despite women comprising 51% of hospitality workers, only 7% hold CEO and board positions, prompting Access Hospitality to launch mentoring initiatives.
The non-profit academy features an advisory board of nine California-based GMs offering live sessions and masterclasses.
Mascarenhas brings 16 years of hospitality experience spanning operations, revenue management, and hotel technology sales to drive Fairmas expansion across the US and Canada.
GCSTIMES creates capybara-shaped wooden key cards as tribute to hospitality workers who maintain service excellence during Christmas holidays.
The 11th annual awards recognized 40+ general managers and hospitality leaders across Dubai and the Middle East, with winners including Mark Kirby from One&Only Resorts and Fredrik Reinisch from Marriott Marquis Dubai Creek.
Hotels with dedicated sustainability teams jumped from 2% to 59% between 2022-2024, while 71% of workers now consider environmental records in job decisions.
Analysis of BLS data reveals Black professionals declined from 11.3% to 9.5% of hospitality leadership roles between 2022-2024, with only 2.1% holding director-to-CEO positions.
The study analyzed thousands of U.S. hotels and found operators cut hours per occupied room 7-15% while increasing headcount 4-9%, improving productivity without service cuts.
Quore, a leader in hotel operations management, will reveal its next-generation Learning Management System at The Hospitality Show in October. The event, to be held October 26 to 28 at the Colorado Convention Center in Denver, will give hotel owners and operators the tools they need to streamline operations and drive profitability.
Fairmas, a leading provider of hospitality financial planning, controlling, and management reporting solutions worldwide, is pleased to announce the appointment of Alexander Oehme as Vice President, Operations. This strategic addition to the senior management team emphasizes Fairmas’ ongoing commitment to international expansion, operational excellence, and an enhanced customer experience.
From the front desk to housekeeping staff, from marketing to hotel management, the people working at your property are your greatest asset. Their passion, professionalism and commitment directly shape how guests perceive your hotel, your reputation and, ultimately, your bottom line.
PCH Hotels hosted a dynamic and heartfelt panel discussion focused on women in leadership, highlighting real-world experiences, hard-earned lessons, and powerful personal stories from three inspiring women who’ve carved their own unique paths to success.
Revinate, hospitality's leading direct booking platform, is excited to announce two strategic appointments to power its continued expansion across the Asia-Pacific region. Jeff Hoh joins as APAC Head of Sales, while Nick Ellis has been appointed Australia Country Director. Ellis will report to Hoh who will report to Doug Tilford, Revinate's Chief Revenue Officer.
Leading hospitality platform for hotels, motels, serviced apartments and short-term rentals RMS, has announced the appointment of Chetan Arjun as Chief Financial Officer (CFO) as it strengthens its executive team to support global growth.
Originally published to the Amadeus Newsroom
Quore, the leading provider of hotel operations software, announces the upcoming retirement of David Fox, Chief Operating Officer and one of the company’s original team members. After more than a decade of dedicated service, Fox will be stepping down, marking the end of a remarkable chapter in Quore’s history.