Ahead of International Housekeepers Week, the article makes the case for digital tipping platforms as a year-round financial and workforce tool, citing 35% of hoteliers planning to add digital tipping in 2026.
The author argues hospitality degree programs are failing graduates by not teaching USALI financial reporting, leaving employers to fill a skills gap that belongs in the classroom.
Davidson Hospitality Group's GM Edge program targets high-performing leaders across its portfolio for structured development in operations, financial management, and people culture.
An industry educator argues that hospitality must shift to skills-based workforce models, competitive compensation, and AI-augmented roles to attract, retain, and develop talent amid demographic and technological change.
Positron Access Solutions promotes Artjom Airikainen to VP of Technical Solutions and Services, expanding his remit to cover MSP oversight, partner certification, and new vertical and geographic markets.
Penn State's School of Hospitality Management will recognize 14 alumni at its 2026 Awards Reception on Sept. 30, including a new Chairperson's Award ahead of the school's 90th anniversary in 2027.
GratifID CEO argues that adding digital tipping to 2027 budgets addresses hotel staffing shortages, citing AHLA data showing 42% of operators cite workforce shortages as a top financial pressure.
Explores how hospitality organizations can integrate GenAI into employee training without eroding the human judgment, empathy, and service skills that define the guest experience.
A structured guide for hospitality leaders on using intrapreneurship and brainstorming sessions to drive innovation, improve operations, and boost employee engagement and retention.
HOSPA Professional Development received a Savoy Educational Trust grant to fund scholarships for self-funded learners in finance, revenue management and asset management courses.
Doug Kennedy's free August 21 webcast covers how over-automation risks brand commoditization, and trains frontline and leadership teams to balance tech with human connection.
Inefficient scheduling, high turnover, and outdated tools cost hotels significantly; demand-based scheduling and mobile workforce platforms can cut labor costs by 6-8%.
With 129,600 U.S. bartender openings projected annually through 2034, operators are urged to shift from traditional job-board hiring to hands-on training partnerships and structured retention programs.
TrustYou appoints Elly Ji as Senior Director of Sales and Jonathan Abel as Director of Key Account Management to expand its APAC team as it scales its hospitality AI platform across the region.
A roundtable podcast covering staff wellbeing, career development, and regional collaboration in Kent hospitality, featuring voices from Champneys Eastwell Manor, HOSPA, and Hospitality Action.
Thynk promotes Ilaria Marinoni to CSO and hires three senior commercial leaders to drive expansion across hospitality and venues markets in North America and Europe.
A comprehensive overview of modern hotel HR covering talent acquisition, training, engagement, retention strategies, and digital transformation tools like HRIS and ATS.
KTN trainer argues that expressing genuine empathy before apologizing is the most effective yet most commonly skipped step in guest complaint resolution, with coaching key to breaking ingrained staff habits.
Paathz has launched its employer beta across seven markets with 40,000+ candidates, positioning itself as a hospitality-specific hiring infrastructure that structures talent data beyond traditional CVs.
Newport Hospitality Group shares how compassion, training, and courage combined to make a meaningful difference in an employee's life.