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Radisson Hotel Group’s global career festival returns with a focus on career mobility and AI in hospitality
Press Release
2 days ago

Radisson Hotel Group’s global career festival returns with a focus on career mobility and AI in hospitality

Career Fest 2026, taking place throughout October across 100+ countries, builds on a 2025 edition with 12,000+ registrations, focusing on career mobility, AI skills, and leadership development for Radisson's 75,000+ employees.

Radisson Hotel Group Rhg
Radisson Hotel Group
What Will Attract the Next Generation of Talent?
Opinion Article
4 days ago

What Will Attract the Next Generation of Talent?

With 65% of hotels reporting staffing shortages and an 8.6M worker shortfall projected by 2035, the article argues perception and culture gaps matter more than wages in attracting Gen Z.

Alice Sherman
By Alice Sherman, Executive Vice President & Managing Director, Americas, HVS
CHTA Puts Workforce at Center of AI Transformation With New Caribbean Hospitality Guide
Press Release
4 days ago

CHTA Puts Workforce at Center of AI Transformation With New Caribbean Hospitality Guide

CHTA's third AI Guidebook edition focuses on workforce implications, offering Caribbean hospitality leaders templates, road maps, and tools to integrate AI responsibly into people management and operations.

Caribbean Hotel Tourism Association Chta
CHTA
Barbados
Shepard Presentations, LLC.
Opinion Article
September 9

Customer Service Requires the Right Mindset … And the Right Word Set

Opinion piece argues that great service requires both the right attitude (mindset) and trained language skills (word set), including how to reframe negative responses.

Shep Hyken
By Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
Why Hospitality Schools Need Virtual Prototyping to Prepare Digitally Work-Ready Graduates
Opinion Article
September 7

Why Hospitality Schools Need Virtual Prototyping to Prepare Digitally Work-Ready Graduates

Lecturers at Hotelschool The Hague argue hospitality schools must embed VR simulations, AI prototyping, and Makerspace environments into curricula to close graduates' digital skills gap.

Dr. Sebastian A. Balart SanchezDr. Praneschen (Che) Govender
By Dr. Sebastian A. Balart Sanchez and Dr. Praneschen (Che) Govender
The Netherlands
Hospitality managers carry the weight of workplace wellbeing as work takes toll on their own mental health
Press Release
September 7

Hospitality managers carry the weight of workplace wellbeing as work takes toll on their own mental health

Hospitality Action's annual survey finds 65% of hospitality managers link mental health issues to work, yet most lack formal training to support their teams or themselves.

Hospitality Action
Hospitality Action and Agilysys
Beyond the Welcome Mat: The 2026 Playbook for Attracting and Retaining Top Hotel Talent
Opinion Article
September 7

Beyond the Welcome Mat: The 2026 Playbook for Attracting and Retaining Top Hotel Talent

A 2026 talent strategy guide for hoteliers outlining five pillars: competitive pay, employee experience, career development, technology, and employer branding to win the hospitality talent war.

Nasir Zahir
By Nasir Zahir
Ad Investment Guide
Which Hotel Tech Should Come First?

A practical framework to identify priorities, align stakeholders, and invest smarter.

Amadeus Hospitality
Amadeus Hospitality
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
The Clock Started Without Them
Opinion Article
September 7

The Clock Started Without Them

A DHS shift from Duration of Status to fixed admission dates for J-1 visas creates hidden service continuity risks at luxury hotels before management or ownership notices a problem.

Hideki  Hayashi
By Hideki Hayashi, Founder, Pulse Hospitality Group
Doug Kennedy’s Next Staff Training Webcast: Hotel Upselling 2026: Training Tips For Front Desk and Reservations Teams
Press Release
September 4

Doug Kennedy’s Next Staff Training Webcast: Hotel Upselling 2026: Training Tips For Front Desk and Reservations Teams

Doug Kennedy's free 40-minute webcast on September 25 covers upselling tactics for front desk and reservations teams, arguing that human conversation now outperforms automated pre-arrival messaging.

Kennedy Favicon
Kennedy Training Network (KTN)
Who Gets to Grow (And How It's Really Decided)
Opinion Article
September 4

Who Gets to Grow (And How It's Really Decided)

Promotion decisions are driven by invisible relationship paths, not merit alone, leaving unseen employees without advocates and formal talent reviews simply ratifying the bias.

Mike Hohnen
By Mike Hohnen, Trusted Advisor│Coach│Trainer│Keynote Speaker, Plays Well With Others
Hospitality Executive Education Part I : Designing Learning in an International Luxury Resort
Opinion Article
September 4

Hospitality Executive Education Part I : Designing Learning in an International Luxury Resort

A two-part series on designing executive education programmes for international luxury resorts, built around critical cross-departmental decisions rather than generic management content.

Joël  Bracco
By Joël Bracco, Director of Food and Beverage, Accor
AHLA, Lawmakers Nationwide Celebrate National Hotel Employee Day, Showcasing Careers in Hospitality
Press Release
September 2

AHLA, Lawmakers Nationwide Celebrate National Hotel Employee Day, Showcasing Careers in Hospitality

AHLA's new report finds 75% of hotel employees move into management within five years, with 200+ career pathways available across an industry supporting 9.1 million U.S. jobs.

AH&LA Favicon
AH&LA and AHLA Foundation
HSMAI Foundation
Press Release
September 1

HSMAI Foundation Announces 2026 Mike Dimond Student Career Success Scholarship Recipients

HSMAI Foundation names four hospitality students as 2026 Mike Dimond Scholarship recipients, each receiving a $2,000 grant, conference access, and mentorship from an industry executive.

HSMAI Foundation
HSMAI Foundation
BC Hotel Association Goes Behind the Scenes of BC Hospitality with The Check-In
Press Release
August 31

BC Hotel Association Goes Behind the Scenes of BC Hospitality with The Check-In

BCHA launched The Check-In, a six-part video series hosted by a UBC student, spotlighting hospitality career paths at hotels across British Columbia.

Screenshot 2026 08 31 102103
BCHA
Canada
Hilton Australia Recognised as Number 1 Hospitality Workplace by Great Place to Work®
Press Release
August 28

Hilton Australia Recognised as Number 1 Hospitality Workplace by Great Place to Work®

Hilton Australia ranked No. 1 hospitality workplace by Great Place to Work for companies with 1,000+ employees, covering all four Australasia markets across Australia, New Zealand, Fiji and Papua New Guinea.

Hilton Favicon
Hilton
Australia
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
The Hotel Worker Inside Your AI Decision
Opinion Article
August 27

The Hotel Worker Inside Your AI Decision

A former hotel worker argues that AI should eliminate drudge work to free staff for high-value guest interactions, not cut headcount, warning that cost-only thinking destroys service quality and accelerates turnover.

Are Morch
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, AI Champion
American Hotel & Lodging Educational Foundation (AH&LEF)
Press Release
August 26

AHLA Foundation Names Jagruti Panwala as 2026 Peggy Berg Castell Award Recipient

Jagruti Panwala, President and CEO of Wealth Protection Strategies and AHLA Executive Committee member, will receive the award at The Lodging Conference 2026 in Phoenix on October 7.

AHLA Foundation Favicon
AHLA Foundation and AH&LA
Phoenix, United States
International Housekeepers Week in September Puts Digital Tipping in the Spotlight
Opinion Article
August 25

International Housekeepers Week in September Puts Digital Tipping in the Spotlight

Ahead of International Housekeepers Week, the article makes the case for digital tipping platforms as a year-round financial and workforce tool, citing 35% of hoteliers planning to add digital tipping in 2026.

Doron Dreyer
By Doron Dreyer, Co-Founder and CEO, GratifID
Preparing Hospitality Graduates for the Financial Realities of the Industry
Opinion Article
August 21

Preparing Hospitality Graduates for the Financial Realities of the Industry

The author argues hospitality degree programs are failing graduates by not teaching USALI financial reporting, leaving employers to fill a skills gap that belongs in the classroom.

Frank Wolfe
By Frank Wolfe, Chief Executive Officer (CEO), HFTP
Davidson Hotel Corporation
Press Release
August 19

Davidson Hospitality Group Debuts GM Edge Program

Davidson Hospitality Group's GM Edge program targets high-performing leaders across its portfolio for structured development in operations, financial management, and people culture.

Davidson Favicon
Davidson
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HN Original
World Panel

Retention is improving. Commitment is not. The industry is celebrating the wrong number.

Colin Kingsmill
By Colin Kingsmill
Expert Views (5)
Mark Fancourt
Mark Fancourt

I've long been a believer in the model - Happy Staff-Happy Guest- Profitable Business.My personal view is that this is where the real solution lies. As an industry we are reasonably good at measuring things. Although I don't believe we are as good as measuring the right things together.

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Most Read

  1. Radisson Hotel Group’s global career festival returns with a focus on career mobility and AI in hospitality
  2. What Will Attract the Next Generation of Talent?

Most Read Authors

Nasir Zahir
Nasir Zahir
Hospitality Net Contributor
Colin Kingsmill
Colin Kingsmill
Managing partner, CDR Global
Frank Wolfe
Frank Wolfe
Chief Executive Officer (CEO), HFTP
Dr. Charalampos (Babis) Giousmpasoglou
Dr. Charalampos (Babis) Giousmpasoglou
Principal Academic in HRM, Bournemouth University
Arturo Cuenllas
Arturo Cuenllas
Leadership Coach, Speaker, and Professor, arturocuenllas.com
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