Black Representation in Hospitality Leadership Remains Low at Just 9.5%
Analysis of BLS data reveals Black professionals declined from 11.3% to 9.5% of hospitality leadership roles between 2022-2024, with only 2.1% holding director-to-CEO positions.
Supplier News
New 2025 Hotel Labor Costs & Trends Report Finds Operators Improve Labor Efficiency Amid Rising Wages and Softer Revenue
The study analyzed thousands of U.S. hotels and found operators cut hours per occupied room 7-15% while increasing headcount 4-9%, improving productivity without service cuts.
Quore to Unveil New Training Platform at The Hospitality Show in Denver
Quore, a leader in hotel operations management, will reveal its next-generation Learning Management System at The Hospitality Show in October. The event, to be held October 26 to 28 at the Colorado Convention Center in Denver, will give hotel owners and operators the tools they need to streamline operations and drive profitability.
Fairmas Appoints Alexander Oehme as Vice President of Operations
Fairmas, a leading provider of hospitality financial planning, controlling, and management reporting solutions worldwide, is pleased to announce the appointment of Alexander Oehme as Vice President, Operations. This strategic addition to the senior management team emphasizes Fairmas’ ongoing commitment to international expansion, operational excellence, and an enhanced customer experience.
How to staff a small hotel (and keep great employees)
From the front desk to housekeeping staff, from marketing to hotel management, the people working at your property are your greatest asset. Their passion, professionalism and commitment directly shape how guests perceive your hotel, your reputation and, ultimately, your bottom line.
Empowering Women in Leadership: Insights from PCH Hotels’ Panel Discussion
PCH Hotels hosted a dynamic and heartfelt panel discussion focused on women in leadership, highlighting real-world experiences, hard-earned lessons, and powerful personal stories from three inspiring women who’ve carved their own unique paths to success.
Revinate expands its presence in Asia Pacific to fuel growth
Revinate, hospitality's leading direct booking platform, is excited to announce two strategic appointments to power its continued expansion across the Asia-Pacific region. Jeff Hoh joins as APAC Head of Sales, while Nick Ellis has been appointed Australia Country Director. Ellis will report to Hoh who will report to Doug Tilford, Revinate's Chief Revenue Officer.
RMS appoints new CFO to strengthen financial leadership and bolster next phase of growth
Leading hospitality platform for hotels, motels, serviced apartments and short-term rentals RMS, has announced the appointment of Chetan Arjun as Chief Financial Officer (CFO) as it strengthens its executive team to support global growth.
Amadeus and World Sustainable Hospitality Alliance Partner to Expand Global Youth Employability Program
Originally published to the Amadeus Newsroom
Quore Announces Retirement of Longtime Leader and Welcomes New Sales Leadership
Quore, the leading provider of hotel operations software, announces the upcoming retirement of David Fox, Chief Operating Officer and one of the company’s original team members. After more than a decade of dedicated service, Fox will be stepping down, marking the end of a remarkable chapter in Quore’s history.
Mental Health Awareness in Hospitality
In hospitality, it’s the people who make the experience. From front-of-house to back-of-house, bar teams to boardrooms, it’s the care, passion and hard work of hospitality professionals that shape each guest interaction. Yet too often, those very teams are running on empty.
Kendall LaRue: Connecting guests with nature and one another at LOGE
How do you create a truly memorable hospitality experience that keeps guests coming back? In this episode of The Turndown, James Kendall LaRue, COO of LOGE, shares his journey from consulting to leading an innovative hospitality brand that prioritizes community and authenticity. With properties designed to get guests out of their rooms and connected with each other and the outdoors, LOGE blends technology and personalized hospitality to create memorable moments across its growing network of experiential stays.
Cushman & Wakefield Bolsters UK Hospitality Capital Markets Team With New Hire
Francesca joins us as a Senior Consultant in the UK Hospitality Capital Markets team. Formerly with CBRE, she brings valuable experience across Advisory and Capital Markets in both London and Asia. Her strong expertise in financial analysis and real estate advisory is a great addition to the team, following the recent arrivals of Andrew Horder and Anastasia Cooper to support our expanding Hospitality Capital Markets division.
Otelier Appoints Rupali Sawhney as Chief Customer Officer to Strengthen Hotel Partnerships
Otelier, a hospitality data platform powering the future of hotel operations, today announced the appointment of Rupali Sawhney as Chief Customer Officer. In this newly established executive role, Sawhney will lead Otelier’s customer organization with a focus on building strong, lasting partnerships across the entire customer lifecycle – from onboarding and implementation through training, feature adoption, and ongoing success.
Tech Firm ‘PPDS’ Mourns the Loss of Martijn van der Woude
It is with great sadness that we confirm the unexpected death of Martijn van der Woude, VP Global Business Development and Marketing of PPDS, who passed away due to a cardiac arrest on Monday 21 April 2025.
Tess Mattisson to step down as President & CEO of Zaplox
Tess Mattisson has today informed the Board of Directors that she will be stepping down as President & CEO of Zaplox after more than three years in the role. The Board will now begin the process of appointing a new CEO for the company.
Puzzle Partner Promotes Lauren Ramesbottom to VP, Strengthening Focus on Fast-Growing Wellness Market for Travel and Hospitality
Puzzle Partner, a leading marketing consulting firm specializing in hospitality and travel technology, today announced the promotion of Lauren Ramesbottom to Vice President of Strategic Storytelling and Content.
Arch Amenities Group Appoints Operations, HR and IT Executives
Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the appointments of Jessica Heger Michalak as senior vice president of operations, Stefanie Chenok as senior vice president of human resources and John Toman as vice president of information technology.
Managing Hotel Labor - Practical Tools for Establishing Control
Hotel labor is a BIG deal. You need tools to understand what's happening. The mantra we use - "you can't manage what you can't measure". Learn how to manage productivity & incorporate EFTE's in your reporting. It's a complex endeavor, but it's not complicated.
By David Lund, The Hotel Financial Coach, David Lund
Enrique Calderón Fernández: Developing teams and talent at Mexico’s largest hotel group
What does it take to lead the largest hotel group in Mexico, oversee 17,000 employees, and navigate an industry in constant transformation? In this episode of The Turndown, Enrique Calderón Fernández, COO of Posadas, shares his insights on leadership, innovation, and the future of hospitality.