PII Management & GDPR - Insights

The movement toward high-tech solutions to engage guests has greatly increased in the hospitality industry and has especially accelerated during the global pandemic as hospitality enterprises implemented health safety protocols to address distancing guidelines. As a result, the implementation of property-wide technologies using personal identifiable information (PII) has presented a conundrum to hospitality organizations: how to safely manage this data — to use it for meaningful guest services, while also protecting it from malicious cyber activity.

Press Release Finance

August 15, 2017

HFTP Hospitality DPO Task Force Holds First Meeting in Amsterdam, Moves Ahead on Building Resources

Preparing for the new EU General Data Protection Regulations (GDPR), a framework legislated by all EU member states with a required compliance date of May 25, 2018, international nonprofit association Hospitality Financial and Technology Professionals (HFTP®) recruited a team of experts to develop Hospitality Data Protection Officer (HDPO) guidelines and supporting resources for the industry. In addition, the group is designing a certification program specific for HDPOs to demonstrate their competence with the specialized position. A key requirement of the GDPR is that companies who handle large stores of sensitive personal information must assign a DPO, and it is estimated that this could open approximately 28,000 positions across all industries.

HFTP

Amsterdam, The Netherlands

External Article Technology

August 7, 2017

Special Report: What GDPR changes mean and how to stay compliant | travelweekly.co.uk

The EU’s General Data Protection Regulation (GDPR) comes into force in May 2018, drastically changing the rules about how businesses hold and use customer data. We’ve teamed up with Abta and Travlaw to put together a guide on what the changes mean and the action businesses need to take now to make sure they are compliant. Amie Keeley reports

travelweekly.co.uk

Supplier News Operations & Strategy

July 14, 2017

Be careful when accepting terms for free WiFi: 22,275 Unknowingly Agree to Clean Festival Toilets

22,275 people from the U.S. and 31 other countries unwittingly agreed to carry out 1,000 hours of community service in return for free WiFi – including cleaning dirty festival porta-potties, hugging stray cats and painting snails' shells.

Purple

Press Release Technology

April 13, 2017

What Does the GDPR Mean for Global Data Protection? [Infographic]

GDPR enforcement starts in just over a year, bringing with it some key changes for enterprise data protection efforts around the world. Are you ready?

Digital Guardian

Press Release Finance

April 2, 2017

HFTP Announces Team for Hospitality Program for Upcoming GDPR Compliance Deadline

As hospitality companies conducting business in Europe prepare to make operational changes to conform with the EU General Data Protection Regulation (GDPR), Hospitality Financial and Technology Professional (HFTP®) has put together a team of experts to prepare supporting resources for the industry. Specifically, the association has recruited an advisory council to develop Hospitality Data Protection Officer (DPO) Guidelines along with a Hospitality Data Protection Officer certification program, with a release date of Summer 2017. A key requirement in the GDPR is that companies who handle large stores of sensitive personal information must assign a DPO, and it is estimated that this could open approximately 28,000 positions overall. Impacting both the finance and technology areas and with a required compliance date of May 25, 2018 for the GDPR, HFTP has deemed it critical to develop resources for hospitality technology operations which assist in installing this newly-mandatory position.

HFTP

Opinion Article Finance

March 22, 2017

Talking Tech with Carson Booth - HITEC Amsterdam Advisory Council Chair

This March 28–30, HFTP is producing its newest endeavor, HITEC Amsterdam, a smaller, boutique version of the ongoing, popular 45-year event. Helping to guide the educational component is long-time HFTP member, Carson Booth, vice president of global technology for Marriott International (Starwood). Using his expertise in the European, and international, hotel market, Booth leads a council of advisors to make the program uniquely European, with global appeal.

By Carson Booth, COO for EMEA, HFTP

Amsterdam, The Netherlands

HN Original

Opinion Article Technology

February 13, 2017

General Data Protection Regulation (GDPR) - A Talk with Alvaro Hidalgo

Continuing our interview series in anticipation of HITEC Amsterdam which takes place at the end of March (28- 30) at RAI Amsterdam Convention Centre, we interviewed Alvaro HIDALGO, the Managing Partner of FIRST LOGIC Consulting and a respected Professional in the implementation of low & high contact traceability systems in Hospitality & Sports related facilities.

By Mihaela Lica Butler, Reporter, Hospitality Net