Celebrity Hotels

Society’s values: Decoding the impact of pop culture on Hospitality

Society’s values: Decoding the impact of pop culture on Hospitality

The intersection of hospitality and popular culture is a dynamic space where societal values, norms, and human interactions are vividly depicted and often critiqued. From television series to classic films, pop culture has consistently provided a mi...

Natacha Reymond

Natacha Reymond

Sustainability Initiatives Coordinator at Ecole hôtelière de Lausanne (EHL)

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Boutique & Lifestyle

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Celebrity Hotels

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Market Segments

Society’s values: Decoding the impact of pop culture on Hospitality

Yes, your luxury guests are also digital-first. Are you serving them on their terms?

Yes, your luxury guests are also digital-first. Are you serving them on their terms?

In the hotel industry, the concept of a digitalized guest experience is somewhat controversial in the luxury sector. When encountering the idea that a guest would be notified via their phone of an offer to upgrade their room, the luxury hotelier’s r...

Jos Schaap

CEO at ROOMDEX

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Revenue Management

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Celebrity Hotels

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Yes, your luxury guests are also digital-first. Are you serving them on their terms?