Celebrity Hotels

Is luxury goods industry failing? or is it something else?

Is luxury goods industry failing? or is it something else?

Every few months (and recently even more often), a new wave of headlines proclaims the “end of luxury.” Supposedly, the new generation doesn’t want to carry Vuitton monograms, buy Hermès, slip into Gucci loafers, or line up for Chanel bags. The argu...

Martin Soler

Partner at Soler & Associates

Soler & Associates

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Boutique & Lifestyle

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Celebrity Hotels

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Is luxury goods industry failing? or is it something else?

Society’s values: Decoding the impact of pop culture on Hospitality

Society’s values: Decoding the impact of pop culture on Hospitality

The intersection of hospitality and popular culture is a dynamic space where societal values, norms, and human interactions are vividly depicted and often critiqued. From television series to classic films, pop culture has consistently provided a mi...

Natacha Reymond

Natacha Reymond

Sustainability Initiatives Coordinator at Ecole hôtelière de Lausanne (EHL)

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Boutique & Lifestyle

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Celebrity Hotels

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Market Segments

Society’s values: Decoding the impact of pop culture on Hospitality

Yes, your luxury guests are also digital-first. Are you serving them on their terms?

Yes, your luxury guests are also digital-first. Are you serving them on their terms?

In the hotel industry, the concept of a digitalized guest experience is somewhat controversial in the luxury sector. When encountering the idea that a guest would be notified via their phone of an offer to upgrade their room, the luxury hotelier’s r...

Jos Schaap

CEO at ROOMDEX

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Revenue Management

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Celebrity Hotels

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Yes, your luxury guests are also digital-first. Are you serving them on their terms?