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Case Study

The tech stack that brings fortune: Optimum Hotel & Leisure Management’s insider story

Optimum Hotel and Leisure Management is a dedicated award-winning independent management consultancy acting on behalf of private hotel owners, investors and lenders to optimise the performance of their business. The company examines and optimises pr...

Guestline Ltd
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Information Technology
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Property Technology
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Guest Experience
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The tech stack that brings fortune: Optimum Hotel & Leisure Management’s insider story16 January 2025GuestlineInformation Technology
The tech stack that brings fortune: Optimum Hotel & Leisure Management’s insider story
Case Study

How Aphy Transformed citizenM’s Operations With Automation

citizenM, a global leader in modern, affordable luxury hotels, has long prioritized offering a premium level of service. For that, they believe in empowering their team, rather than having them hindered by manual processes. This led them to seek a s...

Aphy
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Finance
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Information Technology
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Lodging Industry
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Innovation
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How Aphy Transformed citizenM’s Operations With Automation12 November 2024AphyInformation Technology
How Aphy Transformed citizenM’s Operations With Automation
Case Study

How a Digital Worker called ‘Bertie’ helped Clermont better manage hotel bookings.

Clermont Hotel Group is a first-class hospitality company, operating 17 hotels with over 5,000 bedrooms across three brands. What makes Clermont distinctive is that they connect personally with guests during their stay, and yet also use the latest t...

Centelli
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Sales & Marketing
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Information Technology
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How a Digital Worker called ‘Bertie’ helped Clermont better manage hotel bookings. 8 April 2024CentelliInformation Technology
How a Digital Worker called ‘Bertie’ helped Clermont better manage hotel bookings.
Case Study

How Centralized Data Powers Sonesta’s Award-Winning Loyalty Program

Boston-based Sonesta International Hotels was founded nearly 100 years ago, but it was just over the past few years that Sonesta kickstarted its growth trajectory to becoming a global hotel powerhouse. Even before the acquisition of Red Lion Hotels ...

HAPI (Data Travel, LLC)
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Information Technology
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CRM & Loyalty
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Travel Technology
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Lodging Industry
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How Centralized Data Powers Sonesta’s Award-Winning Loyalty Program29 January 2024HAPI (Data Travel, LLC)Information Technology
How Centralized Data Powers Sonesta’s Award-Winning Loyalty Program
Customer Spotlight: Village Accommodation Group
Case Study

Customer Spotlight: Village Accommodation Group

Village Accommodation Group, New Zealand owned and operated, manages a range of accommodation properties across many sectors of hospitality in 3, 4 and 5-star markets; including boutique luxury hotels, studios, apartments, and executive townhouses. ...

Lighthouse (formerly OTA Insight)
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Information Technology
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Revenue Management
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Big Data
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Customer Spotlight: Village Accommodation Group11 January 2024Lighthouse (formerly OTA Insight)Information Technology
Customer Spotlight: Village Accommodation Group