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How Can Hotels Step Up Their Recruitment Game?
Opinion

How Can Hotels Step Up Their Recruitment Game?

The global hospitality industry is forecast to see its labour demand climb in the coming years, but persisting labour shortages and other challenges in hiring and retaining employees could make it very difficult to meet these needs. Hotels should im...

Roger A. Allen
Roger A. Allen
Group Chief Executive Officer of RLA Global
RLA Global
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Human Resources
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Recruitment
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Roger A. Allen
by Roger A. Allen
27 October 2025RLA GlobalRecruitment
How Can Hotels Step Up Their Recruitment Game?
Key Attributes Hiring Managers Should Recognize During The Interview Process
Opinion

Key Attributes Hiring Managers Should Recognize During The Interview Process

Hiring in hospitality has always required a blend of instinct and insight. With evolving guest expectations and growing competition for top talent, it’s more important than ever for hiring managers to look beyond resumes to uncover attributes that t...

Heather Berti
Heather Berti
Senior Vice President of People Services at Arlo Hotels
Arlo Hotels
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Human Resources
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Recruitment
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Heather Berti
by Heather Berti
24 October 2025Arlo HotelsRecruitment
Key Attributes Hiring Managers Should Recognize During The Interview Process
How AI is revolutionizing the hiring process
Opinion

How AI is revolutionizing the hiring process

Artificial intelligence (AI) is reshaping how organizations hire talent. Today, AI is not just a tool but a partner that supports and enhances human decision-making across all six distinct phases of the hiring process, from receiving applications to...

Linchi Kwok
Linchi Kwok
Professor at The Collins College of Hospitality Management, Cal Poly Pomona
CAL Poly Pomona
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Human Resources
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Recruitment
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Chatbots, Robotics & AI
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Linchi Kwok
by Linchi Kwok
20 October 2025CAL Poly PomonaRecruitment
How AI is revolutionizing the hiring process
6 Innovation Insights to Tackle Hospitality Workforce Challenges
Opinion

6 Innovation Insights to Tackle Hospitality Workforce Challenges

Hospitality faces some of the toughest workforce challenges, with one of the highest turnover rates in any industry. In this article, Cynthia Hansen, Managing Director of the Innovation Foundation, reflects in conversation with Inès Blal on how soci...

Inès Blal
Inès Blal
Dean of Undergraduate School at EHL Hospitality Business School
EHL
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Human Resources
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Corporate Social Responsibility (CSR)
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Recruitment
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Inès Blal
by Inès Blal
30 September 2025EHLRecruitment
6 Innovation Insights to Tackle Hospitality Workforce Challenges
AI in Hiring – The Case of Applicant Tracking Systems
Opinion

AI in Hiring – The Case of Applicant Tracking Systems

In recent years, the increasing use of artificial intelligence has transformed many stages of the hiring process. Among these recruitment tools, Applicant Tracking Systems (ATS) have become particularly widespread, offering organizations a way to ma...

Bertrand Audrin
Bertrand Audrin
Assistant Professor at EHL Hospitality Business School
EHL
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Recruitment
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Chatbots, Robotics & AI
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Bertrand Audrin
by Bertrand Audrin
24 September 2025EHLRecruitment
AI in Hiring – The Case of Applicant Tracking Systems
Study: H-2B Visa Program supports U.S. workforce, positively impacts domestic salaries and jobs
Press Release

Study: H-2B Visa Program supports U.S. workforce, positively impacts domestic salaries and jobs

The H2B Workforce Coalition, an effort aimed at protecting American workers through a stable and reliable seasonal workforce, today released a comprehensive economic analysis that explores the impacts and realities of the H-2B Visa Program. Complete...

American Hotel & Lodging Association (AHLA)
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National & International Policy
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Study: H-2B Visa Program supports U.S. workforce, positively impacts domestic salaries and jobs18 September 2025AH&LARecruitment
Study: H-2B Visa Program supports U.S. workforce, positively impacts domestic salaries and jobs
Recruitment Resources and Frameworks: Talent Management and Outsourcing Opportunities!
Opinion

Recruitment Resources and Frameworks: Talent Management and Outsourcing Opportunities!

Work force needs, recruitment and staffing have long been significant challenges in the hospitality industry. Despite its role as the main contributor to the national income in many countries, the hospitality industry has been facing issues linked t...

Robert O’Halloran
Robert O’Halloran
Professor Director, School of Hospitality Leadership at East Carolina University.
East Carolina University
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Human Resources
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Recruitment
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Robert O’Halloran
by Robert O’Halloran
8 September 2025East Carolina UniversityRecruitment
Recruitment Resources and Frameworks: Talent Management and Outsourcing Opportunities!
Rosewood Foundation Introduces "Rise To The Table" To Empower Women in Food And Beverage
Press Release

Rosewood Foundation Introduces "Rise To The Table" To Empower Women in Food And Beverage

As part of a commitment to women in employment, Rosewood Hotel Group and Rosewood Foundation are proud to announce a new annual program - Rise to the Table. A first-of-its-kind, fully sponsored global program, Rise to the Table, is designed to empow...

Rosewood Hotel Group
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Rosewood
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Food & Beverage
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Rosewood Foundation Introduces "Rise To The Table" To Empower Women in Food And Beverage 5 September 2025Rosewood Hotel GroupRecruitment
Rosewood Foundation Introduces "Rise To The Table" To Empower Women in Food And Beverage
Opinion

Empowering the Few to Serve the Many: How Tech Is Rescuing Hotels from the Staffing Crisis

The hospitality industry is facing a perfect storm. Hotels across America are desperately short-staffed, with vacant positions collecting dust despite better wages and beefed-up benefits. When employees come aboard, they jump ship at an alarming rat...

Motti Tadmor
Motti Tadmor
Vice President and Head of Hospitality
IBS Software
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Human Resources
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Travel Technology
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Lodging Industry
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Recruitment
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Motti Tadmor
by Motti Tadmor
1 August 2025IBS SoftwareRecruitment
IBS Software
Turning Internships into Leadership Labs: How Structured Placements Build Hospitality Leaders
Opinion

Turning Internships into Leadership Labs: How Structured Placements Build Hospitality Leaders

Internships are often treated as a box to tick in hospitality education: complete a few months of work, collect a reference, and move on. But with talent shortages and rising guest expectations, the industry can no longer afford to treat internships...

Sofia Furtado
Sofia Furtado
Junior Vice President, SHG Universities
Swiss Hospitality Group Universities
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Human Resources
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Recruitment
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Sofia Furtado
by Sofia Furtado
30 July 2025Swiss Hospitality Group UniversitiesRecruitment
Turning Internships into Leadership Labs: How Structured Placements Build Hospitality Leaders