Supplier News

Cendyn and Amadeus Report Strong Growth Metrics for U.S. Events

Cendyn, a global integrated hotel technology and services company, and Amadeus, a leading technology provider for the travel industry, today released metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). The overall health index reached the highest level in four quarters. The aggregated Index reflected performance for all segments – Group, Corporate Negotiated, GDS, and Events – and shows 1Q2025 achieved 109.1 percent compared to 2024. Top overall health index markets include:

Satisfaction Up, Volume Flat, What’s Driving the Divide?

The first quarter of 2025 offered a nuanced picture for the global hospitality industry. Analysis reveals continued growth in global guest satisfaction, measured by the Global Review Index™ (GRI). Indeed, satisfaction levels briefly surpassed the 2019 benchmark of 86.4% in June of 2024. Despite a typical seasonal dip in January, strong performance, particularly in March, pushed the Q1 2025 GRI to 86.7%—the highest in four years. However, this positive achievement contrasts with near-stagnant growth in review volume and significant regional variations. This analysis explores the crucial Guest Experience Trends Q1 2025, dissecting the data driving performance.

Influence Society Expands in Europe with New Paris Office Led by Former Aman Hotels Executive

Influence Society, the creative agency at the crossroads of design, hospitality, and innovation, has opened a new office in Paris to support its continued growth across Europe. Located along the Seine at 28 Cours Albert 1er in the 8th Arrondissement—just steps from Avenue Montaigne—the new office will serve as a central hub for deeper collaboration with hotel brands that value high-touch digital experiences.

Duetto Acquires HotStats to Further Accelerate Expansion in the Hospitality Software and Data Ecosystem

Duetto, a leading provider of revenue management software for the hospitality industry, today announced the acquisition of HotStats, a global leader in financial benchmarking for hotels. The acquisition accelerates Duetto’s ambition to become the definitive revenue and profit operating system for the hotel industry, equipping hoteliers worldwide with a differentiated view of both their top-line revenue and operating performance across rooms, food & beverage, and ancillary services.

Demand for Easter Accommodation Climbs 16.8%: SiteMinder

Hotel bookings for the 2025 Easter holiday have risen by 16.8% compared to the same period last year, shows new data from SiteMinder, the world’s leading hotel distribution and revenue platform. The data, comparing bookings at the same properties across nine markets 30 days before Easter in both 2024 and 2025, reveals not only stronger demand but travellers securing their accommodation earlier and increasingly looking beyond their home countries.

HCommunity Foundation Launches: The Independent Hospitality Data Foundation That Supports and Empowers Hotels, Restaurants & Tourism Actors

Hospitality and tourism are more than just industries, they are the heartbeat of economies, cultures, and human connections worldwide. Every day, millions of hoteliers, restaurateurs, and tourism professionals dedicate themselves to creating unforgettable experiences, driving local economies, and shaping the way people explore the world.