Supplier News

Radisson Hotel Group Partners with RobosizeME to Automate Key Operations Across Call Center, Distribution, and More

Radisson Hotel Group (RHG), a globally recognized leader in the hospitality industry, has signed a landmark agreement with RobosizeME to automate critical operational areas, including call center management, distribution, finance, guest services, and review management. This collaboration underscores the Group’s commitment to leveraging cutting-edge technology to enhance efficiency and guest satisfaction while maintaining their high standard of service excellence.

Cendyn and Amadeus Report U.S. Group Business Shows Highest Overall Index Rating in Four Quarters

Cendyn, a global integrated hotel technology and services company, and Amadeus, a leading travel intelligence and technology provider for the travel industry, today released metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). The 4Q2024 Index shows an overall health metric of 108.2 percent year-over-year (YOY), showing the highest overall index rating in four quarters. Top overall health index markets include:

Meeting Planners Reveal New Opportunities for Secondary Markets, an Increase in Expected Bookings and Higher Attendance in 2025

Cendyn, a global integrated hotel technology and services company, and ConferenceDirect, a full-service global meetings solution company, announced the results of their annual report, 2025 State of the Meetings Industry. The collaboration, paired with Knowland by Cendyn data, reveals insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2025. The collaboration reveals insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2025.

Secondary Market Growth Exceeds Top 25 Markets in December, Cendyn Reports, with Louisville Leading Secondary Markets for the Eighth Time in 2024

Knowland by Cendyn released December monthly data findings to help hoteliers gain insight into the top locations selected by today’s meeting planners. The company announced St. Louis, Mo./Ill. ranked first in the top 25 markets with year-over-year (YoY) growth at 125.8 percent. Nashville came in second with growth at 28 percent. However, the bigger story is Louisville, Ky., which led in secondary markets with 135.6 percent YoY growth and topped the secondary market list for the eighth time in 2024. This data is sourced from Knowland by Cendyn, designed to help hoteliers protect and grow their revenue base.

Anaheim-Santa Ana and Memphis Enter the Top Spots in Meeting and Events for the First Time in 2024, Reports Cendyn

The Cendyn Sales Intelligence platform, previously known as Knowland, released its monthly data findings to help hoteliers gain insight into the top locations selected by today’s meeting planners. The company announced Anaheim-Santa Ana, Calif. has ranked first in the top 25 markets with year-over-year (YoY) growth at 17.5 percent. Atlanta came in second with growth at 13.7 percent. Louisville, Ky. led in secondary markets at 59.1 percent growth, and Memphis, Tenn. ranked second with 48.9 percent growth. This data is sourced from Cendyn’s Sales Intelligence platform, designed to help hoteliers protect and grow their revenue base.

Return of International Travel Drives up Hotel Bookings for Christmas: SiteMinder

Hotel bookings for the days leading up to Christmas, 21-25 December, are up significantly from last year—as much as 43% in Germany—shows new data from SiteMinder, the world’s leading hotel distribution and revenue platform. The surge is being driven by growth in international bookings over the month of December, which have risen as much as 26% in Indonesia and 15% in the United States.The rises complement a year-on-year increase in both length of stay and booking lead time during the Christmas week, showing grown confidence in international travel and a return to people booking further in advance.

Cendyn and Amadeus Report U.S. Group Business Shows Highest Overall Index Rating in Four Quarters

Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus, a leading travel intelligence and technology provider for the travel industry, today present the metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). For the third quarter of 2024, the Index shows an overall health metric of 107.9 percent year-over-year (YOY), showing the highest overall index rating in four quarters.

Latest Cvent Planner Sourcing Report Reveals Anticipated 2025 In-person Event Growth Comes with Increased AI Adoption and Higher Expectations for Faster, More Customised Hotel Responses

Cvent, a market-leading meetings, events and hospitality technology provider, has published its 2025 Cvent Planner Sourcing Report: Europe Edition. This annual report provides hoteliers, venue operators and destination management organisations with valuable insights into the sourcing priorities of UK and European event professionals, alongside actionable strategies to meet evolving industry demands and capitalise on meetings and events growth.

Cendyn Reports Phoenix Leads in Top 25 Markets for the First Time in 2024

Cendyn’s Sales Intelligence platform, previously known as Knowland, shares its monthly data findings for hoteliers to gain insight into the top locations selected by today’s meeting planners. Today, Cendyn announced that Phoenix ranked first in the top 25 markets with year-over-year (YoY) growth at 19.7 percent. Las Vegas followed closely with growth at 17.7 percent, placing it in the top five markets for the tenth consecutive month. South Michigan and the Florida Panhandle led in secondary markets, while Kauai, Hawaii, experienced significant YoY growth at 72 percent. This data is sourced from Cendyn’s Sales Intelligence platform, designed to help hoteliers protect and grow their revenue base.