Opinion Articles

Staff turnover and its effect on a hotel’s financial performance

A recently published white paper penned by TFG Asset Management revealed employee turnover in the UAE's hospitality industry measures approximately 25% - 30% per annum, which is a significant figure that can mainly be attributed to deteriorating staff loyalty. The research addresses the main motivations behind staff's intent to leave, creates a hypothetical scenario to measure the financial impacts, and crafts effective strategies to combat this alarming issue. The following article discusses the potential financial impact of a 30% voluntary staff turnover.

EXPO2020 Dubai: 5 years to go; 5 challenges to meet

Dubai will be hosting the World Exposition in 2020. With just five years to go before this seminal event throws open its doors, what are the key priorities from the point of view of the hotel industry? Angela Anthonisz, Senior Lecturer at the Dubai-based Emirates Academy of Hospitality Management, and John Fong, Associate Professor there, look at the plans and preparations under way.