Ishvi has been appointed as Director of Quality at JW Marriott Hotel New Delhi Aerocity

JW Marriott New Delhi Aerocity is delighted to announce the appointment of Ishvi as its new Director of Quality. Bringing over eight years of experience in luxury hospitality, Ishvi joins the leadership team to oversee the hotel’s quality function, driving operational excellence, enhancing guest satisfaction, and fostering a culture of continuous improvement that reinforces the hotel’s commitment to delivering exceptional luxury hospitality experiences.

In her new role, Ishvi will lead quality assurance, guest satisfaction, operational audits, brand compliance and continuous improvement initiatives. Working closely with the leadership team, she will focus on strengthening service standards, driving process excellence, and ensuring every guest interaction reflects the thoughtful and intuitive hospitality synonymous with the JW Marriott brand.

Speaking on the appointment, Vishal Singh, General Manager, JW Marriott New Delhi Aerocity, said, “We are delighted to welcome Ishvi to our leadership team. Having begun her journey with Marriott, she brings with her a deep understanding of our culture, service philosophy, and unwavering commitment to excellence. Her strong operational expertise, collaborative leadership style, and passion for continuous improvement position her exceptionally well to lead our Quality function. We are confident that she will further strengthen our commitment to delivering enriching and memorable experiences for every guest.”

Ishvi’s appointment reflects JW Marriott New Delhi Aerocity’s continued investment in operational and service excellence. As the hotel continues to set benchmarks in luxury hospitality, her leadership will play a pivotal role in elevating quality standards, strengthening operational performance, and delivering the exceptional experiences that define the JW Marriott brand.