HN Originals

HITEC Rewind: Guilain Denisselle on AI's Short-Term Impact in Hospitality

At HITEC 2024, Simone Puorto had an insightful conversation with Guilain Denisselle, the Founder and Hospitality Technology Strategy Consultant at Hôtel Conseil. Guilain, with his extensive experience in hospitality operations and technology, shared his perspective on the near-term impact of AI on the industry. Here are the key takeaways from their discussion.

HITEC Rewind: Darko Bosancic of Sciant on AI's Upcoming Role in Hospitality

At HITEC 2024, Simone Puorto interviewed Darko Bosancic, Vice President of Business Development for Travel and Hospitality at Sciant, to discuss the company's role and the transformative potential of AI in the hospitality industry. Sciant specializes in providing bespoke software development services, helping clients with integration challenges and tailored solutions.

Discover Prismm's Revolutionary Event Management at HITEC Charlotte 2024

Join Yaron Lipshitz, CEO of Prismm, Inc., and his team as they showcase the future of event management at HITEC Charlotte. Prismm, a leader in spatial design technology, is transforming how the hospitality industry connects, collaborates, and transacts in virtual environments. Visitors of HITEC will get a first look at their AI-powered 3D solutions, designed to revolutionize event planning by focusing on immersive experiences rather than just spaces.

GenAI Copiloting Use Cases for Hoteliers Applicable Today

One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. Before looking at specific use cases that senior hotel leaders and managers can try out right now, some theory is in order.

Driving sustainability from the lenses of both an owner and operator: An Insider's Perspective from Pandox

During the World Sustainable Hospitality Alliance Member Summit in Nice, HNtv INSIDERS caught up with Caroline Tivéus, Senior Vice President, Director of Sustainable Business at Pandox, and Dr. Willy Legrand, Professor at the IU International University of Applied Sciences in Germany. Pandox, as a hotel owner, plays an important role in the sustainable hospitality ecosystem, managing a diverse portfolio of leased and operated properties.

From Strategy to Impact: Mainstreaming Net Positive Hospitality

At the World Sustainable Hospitality Alliance Member Summit in Nice, HNtv INSIDERS caught up with Glenn Mandziuk, CEO at the Alliance and Dr. Willy Legrand, Professor at the IU International University of Applied Sciences in Germany. This summit, themed 'Mainstreaming Net Positive Hospitality', provided the hospitality industry with an opportunity to discuss how to drive action.

The Growing Role of Digital Identity in Today's Hotel Tech Stack

In a recent conversation between EHL professor Ian Millar and Pedro Torres, founder of Youverse, they explored the multifaceted concept of digital identity within the hospitality industry. Torres provided a comprehensive explanation of digital identity, emphasizing its role in securely verifying individuals online. He highlighted the potential applications in hospitality, such as personalizing guest experiences, expediting check-in processes, and enhancing security measures.

Machine Learning from PMS Data Extraction Enables Personalization and Segmentation

In the latest Thematic World Panel, we posed the question of how primary data extractions from the property management system (PMS) can be used for machine learning (ML) to the grow a hotel or heighten productivity. With a range of astute viewpoints from respondents, there are two main themes that the answers revealed.