HN Originals

Shiji Group: Empowering Hoteliers with Next-Generation Technology for Enhanced Efficiency and Revenue Growth

Ryan King, Senior Vice President of the Americas at Shiji Group, introduces their Shiji enterprise platform showcased at the high tech event. The platform includes a next-generation property management system that revolutionizes hotel operations across borders, leveraging technology to transform guest experiences. Their enterprise-capable Infra point-of-sale system enhances operational efficiency and allows guests to order food and beverage directly from their rooms or poolside, preventing revenue loss to third-party delivery services.

Earth Day: Hospitality Cooperation to Accelerate Sustainability Actions

Earth Day is a yearly reminder that the global hospitality sector needs to speed things up on multiple fronts. The past few months have shown policy makers can establish essential frameworks from the Kunming-Montreal Global Biodiversity framework to the High Seas Treaty. Ultimately, tackling complex challenges requires cooperation, collaboration and coordination between multiple stakeholders across the public and private sectors. Driving sustainability, whether it is about industry standards on metrics, sharing best practices or joining forces to ensure a transparent supply chain, on Earth Day Saturday April 22nd it is an opportunity to showcase the Sustainable Markets Initiative and its Sustainable Hospitality and Tourism Task Force where industry leaders are focused on building momentum for the entire sector to move from intentions to more sustainable actions.

HNtv at Unfold 2023: Where lies the single biggest opportunity for hotels in the immediate future?

Hospitality Net was honored to attend Unfold 2023 Amsterdam as their media partner on Tuesday, April 4th. Unfold is an annual hospitality tech forum that is hosted and curated by Mews. This year's event brought together an impressive lineup of inspiring innovators, visionaries, and thought leaders from the hospitality industry at the Muziekgebouw in Amsterdam. As part of our coverage, we asked a panel of speakers, hoteliers, and suppliers to share their insights on the most significant opportunity for hotels in the immediate future.

Would a hotel pass for unlimited stays work in the hospitality industry?

A recent Hospitality Net World Panel viewpoint discussed the feasibility of a pass for unlimited stays would work for hotels. The viewpoint discusses the idea of hotels offering a pass for unlimited stays, similar to the "all you can fly" promotion recently announced by Frontier Airlines. Experts in the hospitality industry were interviewed, and opinions are mixed. Some believe that the idea could work for large hotel chains with multiple locations, but with limitations such as no more than one or two nights stay at any property per quarter. Others believe that the idea is more of a publicity stunt and would ultimately lead to customer dissatisfaction due to the restrictions and availability challenges that would be required to make it work. Some suggest that a subscription model with a fixed number of nights for a monthly fee would offer more potential for innovation in pricing structure.

Upselling as a Competitive Advantage: How Hotels Can Drive Revenue AND Loyalty by Offering Rooms, Attributes, and Ancillaries

It's a wrap! Today we highlight the last episode of HN Summit Series - Property Management Stack 2.0. The last episode of this series was sponsored by Oracle Hospitality. In this episode Jason G. Bryant, Vice President Nor1 – Oracle Hospitality, Sara Ramis, Chief Marketing Officer of Barceló Hotel Group (BHG), and Mark Fancourt, Co-Founder at TRAVHOTECH joined moderator Simone Puorto, Founder | CEO | Futurist to discuss, share thoughts and perspectives upselling as a competitive advantage: how hotels can drive revenue AND loyalty by offering rooms, attributes, and ancillaries.

Today's guests expect a frictionless, tailor-made experience. How does technology help?

Today we are looking back at the second episode for HN Summit Series - Property Management Stack 2.0. The sponsor of this episode was Cloudbeds. Jonathan Rojas, Guest Experience Growth Manager at Cloudbeds, and Kathryn Murphy, Owner, The Murphy Gallery & Hotel Dublin joined moderator Simone Puorto, Founder | CEO | Futurist to discuss, share thoughts and perspectives on to automate, or not to automate? The Hospitality Industry's soliloquy.

Data driven decision making vs analysis paralysis

It's a wrap! Today we highlight the last episode of The Revenuemanager - Summit Series. The last episode was sponsored by Cendyn™. Kevin Duncan, Vice President Product Management at Cendyn, Ian Di Tullio, Chief Commercial Officer Southern Europe at Accor, and Pablo Zambrano, Corporate Director Revenue Management at Decameron All Inclusive Hotels & Resorts joined moderator Scott Dahl, SVP Sales, Marketing, & Revenue Management at The Wurzak Hotel Group to discuss, share thoughts and perspectives data driven decision making vs analysis paralysis.

Revenue Management meets Customer Service

Today we highlight the second last episode of The Revenuemanager - Summit Series. This was the last sponsored episode of IDeaS, a SAS company who sponsored in total four episode. Sibylle Luger, Area Vice President, Account Management, EMEA & APAC at IDeaS, Jonathon Liu, Director of Revenue & Marketing Strategy at glh Hotels UK, and Shumi Khan, SVP Business Intelligence & Revenue Management Accor Hotels joined moderator Scott Dahl, SVP Sales, Marketing, & Revenue Management at The Wurzak Hotel Group to discuss, share thoughts and perspectives on how revenue management meets customer service.

HNtv INSIDERS - Investing in Biodiversity – a requisite to success for Hospitality businesses?

Nature-based travel is very high on the agenda of travelers. At the same time, hotels at destinations are keen on providing unique experiences, where the restoration of body and mind is matched with the enjoyment of exquisite natural settings. Hospitality businesses rely on nature and ecosystem services at all levels, from the beauty of the location, the guest experience, food provision and all the to material needed to furnish the facilities. At the yearly conference organized by the Global Sustainable Tourism Council HNtv INSIDERS catches up with Delphine Malleret-King - Director, The Long Run - Preferred by Nature to talk nature, conservation, regeneration and business.

Beyond pricing - the journey to profitability

Just before the weekend we highlight the fifth episode of The Revenuemanager - Summit Series. IDeaS, a SAS company (again) was the sponsor of this episode. Sibylle LugerArea Vice President, Account Management, EMEA & APAC at IDeaS, Claudia Infante, Senior Vice President of Revenue Strategy at Margaritaville, and Colin Jones, Regional Director Of Revenue Management at Accor joined co-moderator Fabian Bartnick, Founder at Infinito to discuss, share thoughts and perspectives on beyond pricing - the journey to profitability. 

How to build your pricing strategy in today's reality?

Next one up of the throwback of The Revenuemanager - Summit Series, episode number four. This episode was sponsored by IDeaS, a SAS company. Digna M. KolarDirector, Industry Consulting at IDeaS, Pablo Zambrano, Corporate Director Revenue Management at Decameron All Inclusive Hotels & Resorts, and Lluís Sabaté, Head of Revenue Management & Commercial Strategy at Sercotel Hotel Group joined moderator Scott Dahl, SVP Sales, Marketing, & Revenue Management at The Wurzak Hotel Group to discuss, share thoughts and perspectives on how to build your pricing strategy in today's reality.

Third Party Hotel Management on the Rise

In the lead up to their participation at the Future Hospitality Summit (FHS) in Dubai next week, Hala Matar Choufany, President Middle East, Africa and South Asia for HVS, and Bani Haddad, Founder & Managing Director of Aleph Hospitality caught up to discuss how third party management has evolved over the years with a focus on the Middle East and Africa.

How to make the hospitality industry sustainable

In the lead up to the Future Hospitality Summit (FHS) in Dubai next week, Jonathan Worsley, Chairman of The Bench and organizer of FHS, caught up with Ufi Ibrahim, Founder & CEO, Energy and Environment Alliance (EEA), and Dr. Shamir Ghumra, Head of Building Performance Services at BREEAM, for a conversation on how to make the hotel industry more sustainable.

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