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James Jolis has been appointed as Chef Concierge at The Chatwal, a Luxury Collection Hotel

James Jolis brings over 25 years of experience to the hotel business having worked as a concierge at two of New York City’s top hotels before joining The Chatwal as Chef Concierge in December 2014. Jolis was previously a concierge at The Mayfair Regent Hotel, Park Avenue and head concierge at The Michelangelo Hotel, New York. In his role at The Chatwal, Jolis provides the highest possible standard of customer service, ensuring the finest experience for The Chatwal’s guests. Additionally, Jolis is a member of the New York Association of Hotel Concierges and Les Clefs d’Or USA, a professional membership organization representing New York Concierges.

Jim Dale has been appointed as Director of Food & Beverage at Grand Hyatt New York

With nearly 30 years of experience in the hospitality industry and 24 years with Hyatt, Dale's first position at Grand Hyatt New York was as a coffee shop greeter in 1986 and he has now been with the property for 22 years. Dale has spent the last 15 years as Senior Director of Catering for Grand Hyatt New York, where he was directly responsible for seven catering managers and an overall food, beverage and room rental revenue of $40 million. During his time in this role, Dale received the Pritzker Award in 2011, the Director of the Year Award in 2006 and numerous Golden Key Awards. In addition to his positions at Grand Hyatt New York, Dale has also worked in other world-class hotels such as the Waldorf Astoria New York and Hyatt Regency in Greenwich, Connecticut.