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Appointment

Bryan Del Toro has been appointed as Area Reservations Manager at InterContinental Hotels of San Francisco

Del Toro joined the InterContinental San Francisco in 2011 as the Director of Front Office. His responsibilities included monitoring and controlling costs and expenses to meet revenue and profitability goals. As a graduate of the University of Puerto Rico with a degree in Computer Science, Del Toro relocated to Florida and worked in various hotel positions and hotels including the Walt Disney World Resort in Orlando and the InterContinental Miami. In his new role, Del Toro will continue to work with the InterContinental San Francisco, in addition to the InterContinental Mark Hopkins.

IHG
San Francisco, California, United States
Appointment

Michael Volk has been appointed as Area Director of Revenue at InterContinental Hotels of San Francisco

First employed by InterContinental Hotel Group in 2011, Volk served as Director of Revenue Management at the InterContinental Dallas. There, he was responsible for total revenue management of the property. Prior to that, Volk attended Plattsburgh State University and obtained his Bachelor of Science in Hotel and Restaurant Management. Prior to joining the InterContinental Hotels of San Francisco, he also held positions at the Palms Casino Resort and Palms Place Hotel and Spa in Las Vegas, Nevada as Hotel Manager and Yield Manager.

IHG
San Francisco, California, United States
Appointment

Steven Velez has been appointed as sales manager mainland at Aqua Hospitality

Aqua Hospitality (www.aquahospitality.com), Hawaii's leading hotel management company, has hired Steve Velez in the newly created position of sales manager mainland. Based out of Aqua's San Francisco offices, Velez will be responsible for developing and facilitating business from the domestic, retail and corporate markets on the mainland and in Canada. Velez most recently served as business development manager for Sandals Hotels and Resorts. In this position, he represented Sandals, Beaches, Royal Plantation and Grand Pineapple Hotels and Resorts throughout the Caribbean and was awarded top suppliers sales representative 2010 by Travel Agent Magazine. Velez began his travel industry career in a reservations center position with Apple Vacations. He was quickly promoted to an inside sales and special bookings position and was responsible for travel agent itineraries as well as incentive promotions, tradeshows and special events. While assisting the organization Apple Vacations Tradeshows West, Steve was offered a position with Riu Hotels and Resorts Mexico. For the next three years, he represented Riu as the business development manager for the Pacific Mountain region and Texas. Velez grew up in Southern California near Los Angeles and has lived in the Southwest and East Coast.

Aqua-Aston Hospitality
San Francisco, California, United States
Appointment

Roger Huldi has been appointed as General Manager at W San Francisco

San Francisco is pleased to announce the appointment of Roger Huldi as the hotel’s new General Manager. A seasoned hospitality operations leader, Huldi brings with him more than 20 years of leadership experience with Starwood Hotels and Resorts Worldwide – and with a great passion for the W brand in particular. Huldi makes a most welcome return to W San Francisco, where he served as Director of Operations for three years before becoming the General Manager of W Silicon Valley in 2007. Prior to that, Huldi excelled in several key roles at Starwood properties in California, Hawaii and Switzerland, including Director of Food & Beverage at the Westin Maui Resort & Spa in Lahaina, in 2004 and at the Sheraton San Diego Hotel and Marina, where he joined in 2001 after serving as Director of Outlets at the Westin Maui Kaanapali and as Food and Beverage Manager at the Hilton Waikoloa Village. He began his career with Starwood in 1991, working in the Food & Beverage department at the Sheraton Mirage Resort in Port Douglas, Australia. Huldi’s dedication to the Starwood brand extends to the Sheraton Denver, where he most recently served as Task Force General Manager before returning to San Francisco to assume his new role.

Starwood
San Francisco, California, United States
Appointment

Kory Stewart has been promoted to Food and Beverage Director at Hotel Vitale, a Joie de Vivre Property

Stewart has served as Hotel Vitale’s executive chef since 2010. Since his arrival at the hotel in 2007, he held the additional posts of executive sous chef and sous chef. At Americano, Stewart’s comprehensive “hand-crafted” menu celebrates bold, Italian flavors in a California context, with daily house-made pasta, fresh mozzarella and other fresh Italian cheeses made in house. His menu choices are driven by what is available at the Ferry Building Marketplace, located across the street from his kitchen. Stewart also creates bi-annual “wild foods” dinners, which feature chef-foraged local foods including fish, seafood, wild mushrooms, wild flowers, vegetables and fruits. Prior to Hotel Vitale and Americano, Stewart worked in the kitchens of Michael Mina and Scott Howard at both chefs’ acclaimed eponymous restaurants. Stewart studied at San Francisco’s California Culinary Academy in 2002, during which time he worked the award-winning Postrio restaurant for chefs Steven and Mitchell Rosenthall, who later recruited Stewart to join the culinary team at their Southern-inspired restaurant, Town Hall.

Commune
San Francisco, California, United States
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Appointment

Christophe Thomas has been appointed as General Manager at Palace Hotel (a Luxury Collection Hotel)

The Palace Hotel is pleased to welcome Christophe Thomas as General Manager of San Francisco’s most historic hotel. Christophe comes to San Francisco from the W Union Square in New York. As General Manager, he led his team to the 2nd highest Guest Experience Index score of all W properties in America, a spot the property held for several years. He recently over-saw the entire renovation to the property. His focus on team-work and quality service produced outstanding results during his time at the hotel. Christophe is very proud to be leading the Palace team. “This is an exciting time for the Palace, a Luxury Collection property. The Luxury Collection is an assemblage of more than 80 of the world’s finest hotels and resorts in over 30 countries. The Palace will go through some major changes over the next few years and we are excited about the opportunity for the entire team to work together to create an elevated experience for our guests. I am thrilled to join this iconic property in San Francisco and look forward to meeting and getting to know our clients, partners and neighbors and becoming involved in this wonderful community.” Christophe began his career in hospitality in 1990. He has worked in the Rooms Division in many hotels around the world. Christophe was employed at the Hilton Paris, and then moved to a corporate position that took him to Ecuador, Brazil, Morocco and many other locations. In 2000, he became the Director of Revenue Management at The Drake Hotel in Chicago. He was promoted to Director of Rooms at the property in 2003 and successfully increased room profitability. In August 2005 Christophe’s expertise enabled him to support the community in New Orleans during Hurricane Katrina. In his role as Director of Rooms at the Windsor Court Hotel, an Orient Express property, he managed a team of 200 employees, coordinating safety efforts for hotel guests and associates. In November 2005, Christophe joined the Ian Schrager Hotel Group as Hotel Manager, helping to open the Gramercy Park Hotel in New York City. He played an integral part in developing the culture of the group’s first luxury property. Christophe was promoted in January 2007 to General Manager of the Shoreham Hotel in New York City. Christophe joined Starwood in September 2008 at the W Union Square. Christophe holds his degree from the Hotel Management School of Strasbourg in France, and he speaks French and Spanish.

Starwood
San Francisco, California, United States
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Appointment

Mark Eberwein has been appointed as Director of Operations at W San Francisco

Prior to W San Francisco, Eberwein held the title of director of food and beverage at The St. Regis Deer Valley in Park City, Utah. It was during this time that Eberwein was recognized as one of Food & Wine magazine’s “Top Sommelier’s of 2011” – he was one of just seven sommeliers in the country to receive the honor. Earlier in his career Eberwein worked at the Sheraton Gateway Los Angeles, in a dual role as leader of green activities and director of food and beverage, and prior to that he spent three-and-a-half years as director of food and beverage at Rancho Bernardo Inn in San Diego.

Starwood
San Francisco, California, United States
Appointment

David Burt has been appointed as General Manager at Fairmont Heritage Place, Ghirardelli Square

Fairmont is pleased to announce several recent management and supervisory-level appointments at its properties worldwide. Fairmont Heritage Place, Ghirardelli Square, appoints David Burt to the role of general manager. With extensive experience in the hospitality industry, Burt brings valuable insight and knowledge to his role having most recently held the title of director, sales & marketing, The Fairmont Sonoma Mission Inn & Spa.

FRHI
San Francisco, California, United States
Appointment

Cindy Hill has been appointed as Director of Sales and Marketing at W San Francisco

Hill returns to W San Francisco with more than 22 years of sales and marketing experience in the hospitality sector. Most recently she was the opening marketing director for W Austin Hotel and Residences, where she earned Starwood Hotels’ Sales Leader of the Year for North America. Prior to that, Hill acted as director of brand management for North America openings for Starwood’s Luxury and Design Brands including W, St. Regis, Le Meridien and The Luxury Collection, based in Chicago. She worked closely with Starwood’s New Builds and Transitions team and oversaw the marketing and launch efforts for the openings of nine W and two St. Regis properties, all within a two-year period. Additionally, Hill assisted with the launch efforts for W Doha, W Maldives, W Hong Kong and W Santiago.

Starwood
San Francisco, California, United States
Appointment

James Gregg has been appointed as Area Director of Sales at InterContinental Hotels of San Francisco

InterContinental Hotels of San Francisco are pleased to announce the appointment of James Gregg as the new Area Director of Sales. A seasoned hospitality professional, Gregg brings over eight years of experience in hotel sales to the position and will work with both the InterContinental San Francisco and the InterContinental Mark Hopkins San Francisco.

IHG
San Francisco, California, United States
Supplier News Sales & Marketing

Virgin America Unveils Status Benefits For Elevate® Members, Top Frequent Flyer To Earn The Ultimate Reward – A Virgin Galactic Space Flight

Today, at this year's Global Business Travel Association (GBTA) Convention, Virgin America announces a suite of enhancements to its Elevate® frequent flyer program that promise to make travel even more rewarding for the airline's most loyal guests. As of this summer, the airline's top flyers can enjoy new Elevate Gold and Elevate Silver status levels within the program.

Virgin America
San Francisco, California, United States
Appointment

Michelle Holmberg has been appointed as Sales Manager at InterContinental Mark Hopkins

Michelle Holmberg, who has been working in hotel sales since 2007, is the InterContinental Mark Hopkins’ and the InterContinental San Francisco’s new Sales Manager. Previously, she was Sales Manager for Hotel Nikko in San Francisco as well as at the Doubletree San Jose. Holmberg has been recognized for her work in hospitality and sales, receiving the “40 Under 40” Award in 2012 from Collaborate Magazine. She was also nominated for the San Francisco Hotel Council “Rising Star” Award in 2012.

IHG
San Francisco, California, United States
Appointment

Amy Arbuckle has been appointed as General Manager at San Francisco Marriott Fisherman's Wharf

Crestline Hotels & Resorts, Inc. today announced the promotion of Amy Arbuckle to General Manager for the San Francisco Marriott Fisherman's Wharf. Ms. Arbuckle had served as Director of Sales & Marketing for the hotel since December 2009. Crestline was recently appointed the management agreement for this high profile property. The five-story, 285 guest room Marriott Fisherman's Wharf includes 14 suites and 9,152 square feet of meeting space. It is ideally located near Pier 39 at Fisherman's Wharf and is within walking distance to most major attractions including the Golden Gate Bridge, Ghirardelli Square, the North Beach District, the famous Cable Cars, as well as AT&T Stadium and Chinatown.

Crestline Hotels & Resorts
San Francisco, California, United States