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Restel Selects Quadriga’s Sensiq For Nine Properties In Finland To Drive Enhanced Guest Satisfaction

Restel Ltd is installing Quadriga's TV-based guest communications platform, Sensiq, in nine of its hotels in Finland, incorporating over 1900 rooms. The contract covers seven Holiday Inn properties and the Crowne Plaza Helsinki, managed by Restel, as well as the historic Hotelli Seurahuone Helsinki. Restel operates 49 hotels in Finland, serving both business travellers and leisure guests. Quadriga is the hospitality industry's leading integrator of network applications and in-room entertainment systems, with offices in the USA, Europe and Asia.

Finnish Hotel Business Strategy supported by new Guest Communications Portal

Next Hotel Rivoli Jardin, a small, boutique hotel in Helsinki Finland, has adopted Quadriga's Sensiq to help support its strategy to increase guest loyalty whilst keeping room rates competitive. Set in the heart of the city, with a majority of business guests, Rivoli Jardin is using Sensiq to provide its own guest communications portal accessed via the TV, allowing easy communication with guests after they have checked in.