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Meeting Guest Experience Standards - An Interview with Manos Borboudakis of Santo Maris Oia

Besides obvious industry standards, guest experience can never be standardized. It's always a matter of one-on-one interaction, people greeting people, or else, we'd need to redefine "hospitality" as a whole. In 2017, more than ever so, the guest experience is about standing out through particularities rather than standards. This is why Santo Maris Oia Luxury Suites & Spa on Santorini is redefining its own norms, pushing boundaries in an attempt to remain relevant while different on an island where expectations fall under the "posh and demanding" umbrella.

Hotels Europe: Challenges and Potential 2017

Last week, in Athens, a cast of hospitality and travel tech experts gathered at the Digi.travel EMEA Conference & Expo. The conference was dedicated to online travel trends and developments, and to solutions for the most pressing challenges facing the industry. Here is a synopsis of the meet-up, and the high points from some of the world's most knowledgeable hospitality-tech experts.

100% Eco-friendly and Sustainable, Olive Green Hotel Is a Premiere in Greece

Olive Green Hotel had a silent opening at the beginning of the fall, but it's already a hit with its first guests. "We only stayed one night but had we discovered it sooner, we would have stayed longer and explored Heraklion. The rooms are absolutely lovely. Modern, efficient, well appointed," writes Lee T. from Sydney, Australia, in his TripAdvisor review.