The Hong Kong market continues to make waves for its outstanding occupancy performance year after year. Owners are exuberant when hotel management fills their properties. But is it really a time to bask in glory?
Novotel Citygate Hong Kong is pleased to announce the appointment of Luke Harris as Resident Manager.
Cosmo Hotel Mongkok's website was launched in July 2011 and it has been proving product excellence for both hotel bookers and the hotel's business growth.Its Thishotel in Kowloon with its functional, informative, aesthetic design together with effective SEO campaign has further won her 2 notable awards – Adrian Award and WebAward.
A seasoned hotelier with extensive experience in Marketing and Communications, Sherona is an exciting addition to The Langham. She is an accomplished communications specialist with 20 years experience in international communications and media relations. Prior to taking up the role as Hotel Manager, Sherona was Vice President – Communications and Public Relations at Langham Hospitality Group (LHG), overseeing the Group’s global public relations and advertising program, as well as the development and implementation of ‘Corporate Identity’ standards for all brands within the Langham Hospitality Group. Sherona joined LHG in 2003 as part of the pre-opening team of Langham Place Hotel in Mongkok. She was promoted to oversee Public Relations for the group in 2005 and a year later, Sherona took on the additional role of Marketing Communications to manage the Group’s global advertising and integrated marketing campaigns.
Jeannie Cho Lee,Asia's foremost expert in Wines, has been appointed by The Hong Kong Polytechnic University (PolyU) as Professor of Practice (Wine) at itsSchoolofHoteland Tourism Management (SHTM) commencing1 November 2012.
AHTEC @ FHC 2012, held on 14 – 15 Nov 2012, has come to a successful closing. Held concurrently with FHC China 2012 in Shanghai, the conference has generated a total of 124 attendees. Renowned speakers have flown all the way to the city to share their expertise on global trends and the latest hospitality technology topics such as how to move property management systems to the cloud. Many participants have found the conference highly informative and have confirmed to participate in the next edition.
Bryan brings extensive industry experience to the project having spent the last twenty years working on a number of high profile projects and distinctive properties throughout Asia and Australia.
Tourism organisations produce commercials with fast-tempo music to gain the audience's attention and increase message recall, according to the Dr Steve Pan of the School of Hotel and Tourism Management (SHTM) and a co-author. In a recently published study, the researchers find that as fast-tempo music demands more processing resources, advertisers compensate by including fewer scenes. They suggest that marketing organisations are "walking on the edge by striking a delicate balance between aural and visual information load".
Female Chinese tourists are mainly motivated by shopping and the quality of product, when visiting Hong Kong according to the SHTM's Mimi Li and co-authors in a recently published research paper. Examining the travel motivations and behaviour of Chinese women, the researchers identify Hong Kong's allure as a "shopping paradise". They also show that mainland women visit Hong Kong to increase their knowledge of the city, enhance their own prestige and enjoy the city's modern image. Given that mainland Chinese women constitute an increasingly important sector of the travel market in Hong Kong, the researchers' findings have important implications for the local tourism industry.
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) has been designated by the Hospitality Financial and Technology Professionals (HFTP), an international professional association based in Texas, U.S., as its headquarters for the Asia-Pacific region.
"A Star of Renaissance" gala, jointly presented by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) and Hotel ICON, on 23 October (Tuesday) has successfully raised over HK$2 million for SHTM.
Chef Kwong first joined The Langham, Hong Kong in 1988 as a chef in T’ang Court and worked his way up to become the hotel's Executive Chef – Chinese in 1994. In 2008, he transferred to Langham Hospitality Group where he was appointed as Executive Chef – Chinese. In this capacity, Chef Kwong was responsible for developing and shaping the group’s signature Chinese restaurants, as well as banqueting worldwide. As an award-winning chef with over 20 years experience, Chef Kwong will oversee the kitchen operation of T’ang Court and Chinese banquets. A veteran of traditional Cantonese cuisine, Chef Kwong is also willing to be innovative. He seeks changes within traditional Chinese cuisine without losing its essence. When talking about his own cooking philosophy, Chef Kwong says, “As a professional chef, one must be rigorous regarding the food quality - and the ability to be innovative is also a key factor to become successful. From the combination of ingredients to the plating of each dish, every detail must be taken into consideration in order to surprise and delight guests.”
Cultural values have a significant influence on service delivery in Hong Kong's tourism and hospitality sectors, according to Dr Nelson Tsang of the School of Hotel and Tourism Management (SHTM) in a recently published research paper by the International Journal of Hospitality Management. Dr Tsang surveyed frontline staff to identify the link between specifically Chinese cultural values and service delivery and determine the most influential of those values. He argues that the human resource professionals and managers of multinational service firms "must work to analyse Western organisation management concepts and methods critically" to evaluate "how their core values differ from those of the Chinese". The management implications for these firms are considerable.
Having recently celebrated its first anniversary, Hotel ICON continues to support research and innovation in the hospitality industry by introducing the Hotel ICON i-Guest smartphone application. Suited with various useful functionalities, the application provides guests with a revolutionary way to enhance their entire stay experience. Hotel ICON i-Guest app is now available for free download in the Apple Apps Store.
InterContinental Hong Kong has unveiled a stylish new look for its iconic Lobby and Lobby Lounge. Created by architecture firm Woods Bagot Hong Kong studio, the stunning design enhances the mesmerising appeal of this venue from morning until late at night. Renowned for its unmatched views of Victoria Harbour and the city's renowned skyline, this celebrated venue offers an extraordinary vantage point. Its wrap-around, expansive plate glass windows and panoramic harbour views have made this "the place to see and be seen" for over three decades.
Andy So has been appointed General Manager for pentahotel Hong Kong, Kowloon, scheduled to open Summer 2013 in East Kowloon. Mr. So brings 24 years hotel experience to his new role. Prior to joining pentahotels, he was EAM, Sales and Marketing for Grand Hyatt Macau; opening team Director of Sales and Marketing for Hyatt Regency Hong Kong, Tsimshatsui; and Director of Sales and Marketing for Renaissance Harbour View Hotel Hong Kong.
LONDON—Hong Kong's revenue per available room (RevPAR) grew 8.7 percent year-to-August (YTD) to HKD1,520.61, supported by buoyant occupancy levels that remained well above the 80-percent mark, according to STR Global, the leading provider of market information to the hotel industry. This RevPAR performance resulted from the highest occupancy and average daily rates (ADR) achieved for a January-to-August period since 2000. This is good news for hoteliers, particularly in the current economic environment, as more and more indicators point to a slowing of GDP growth globally and in China.
With 13 years of experience in hospitality Sales, Bonnie has built up an impressive list of accomplishments with luxury hospitality brands, including The InterContinental Grand Stanford Hong Kong and Crown Macau. Prior to joining The Langham, Bonnie was the Assistant Director of Sales for JW Marriott Hotel Hong Kong. Director of Sales and Marketing, James Chow says: “We are thrilled to welcome Bonnie to The Langham family. Her extensive expertise in delivering the top-line for luxury hotels and proven sales track record are also sure to be major assets as we seek to further strengthen our hotel’s strategic positioning across Mainland China and other developing countries.”
Mr. Brewis replaces Mr. Anson Chan, the Regional General Manager of Lanson Place Hotel, Hong Kong. Prior to joining Lanson Place, Mr. Brewis has over 25 years hospitality experience with luxury International Hotel groups, Hyatt, Renaissance New World and Shangri-La in operational and General Manager roles in Korea, Hong Kong, Malaysia, Indonesia, New Zealand and USA.
Being honored with a Caring Company Logo, Cosmopolitan Hotel Hong Kong, Cosmo Hotel Hong Kong and Cosmo Hotel Mongkok have experienced the very importance of being socially responsible and of caring about our next generation. Carrying this in mind, our 3 hotels have specially designed a One Family Program that aims to breed this message rooting from our own staff and their young family members – hoping our socially responsible spirit now shines from within.