The Hong Kong Tourism Board (HKTB) announced today the launch of a standardized COVID-19 hygiene protocol in partnership with the Hong Kong Quality Assurance Agency (HKQAA), one of the leading conformity assessment bodies in the territory, providing unified guidelines on hygiene and anti-epidemic measures for tourism-related industries.
Four Seasons Hotel Hong Kong is embarking on a new era of luxury hospitality as it commences the transformation of its guest rooms and lobby in October 2020, and introduces two exciting new outlets next year.
Hong Kong - VistaJet, the first and only global business aviation company, announces a collaboration with Mandarin Oriental, Hong Kong to launch a Once in a Blue Moon experience, inviting guests to dine with loved ones at 40,000 feet under the brightest moon of the year for an unforgettable Mid-Autumn Festival.
Rosewood Hotel Group has appointed Hoss Vetry regional vice president and managing director of Rosewood Hong Kong. In his new role, Vetry will be responsible for managing the ultra-luxury property in addition to overseeing other Group hotels in the region including Rosewood Beijing, Rosewood Sanya and New World Millennium Hong Kong. A seasoned hotelier, Vetry has more than 32 years of global luxury hotel experience, including 25 years with The Ritz-Carlton Hotel Company in three key regions: North America, Asia Pacific and the Middle East. He held several senior executive leadership positions during his tenure including multi-property vice president, cluster general manager and hotel general manager. Previously, Vetry was general manager at The Ritz-Carlton Shanghai. Vetry has held leadership roles in hotel and tourism associations including vice chairman of East China Marriott Business Council, executive chairman of Sanya Tourism Association and board member of Qatar Tourism Association. Vetry is a graduate of Arizona State University and was recognized with the Asia-Pacific Continent Guardian Award for his exceptional leadership.
To celebrate the 15th anniversary, The Landmark Mandarin Oriental, Hong Kong launches a celebratory anniversary staycation package, namely "LMO Turns 15", which offers 15 exciting benefits, including one-way limousine transfer on arrival or departure, welcome champagne, early check-in and late check-out etc. When reserving a room, guests will receive HKD $1,000 daily celebration credit for spending at Amber, SOMM, MO Bar, PDT, in-room dining or spa & wellness treatment at the Oriental Spa (except BGA); When reserving a suite, HKD $1,500 daily celebration credit will be offered. Meanwhile, guests can enjoy an 25% discount at the mentioned outlets or in-room dining. To enjoy the greatest relief, the package also includes LMO luxurious bathtub experience; a complimentary 30-minute of massage, body scrub or on-the-go facial upon booking any 60 minutes or above treatment at the Oriental Spa.
Travelling abroad requires extra effort in this uncertain time - properties of Mandarin Oriental offer a series of attractive staycation packages, allowing guests to recreate a luxurious, cozy retreat closer to home.
Mr Ulf Bremer will be moving from Island Shangri-La to Kowloon Shangri-La as General Manager to lead the hotel. Mr Bremer, having been with the Shangri-La Group for 20 years, is looking forward to being of service to the hotel guests at Kowloon Shangri-La where he was the General Manager from 2014 to 2017.
Mr Juergen Doerr has been appointed as the General Manager of Island Shangri-La, Hong Kong, while continuing his role as Vice-President, Operations (Hong Kong & Taiwan), effective 1 August 2020. Mr Doerr has been with the group for over 21 years, previously holding the title of General Manager at Kowloon Shangri-La. In his new capacity, Mr Doerr will oversee the daily operation of Island Shangri-La, including an extensive asset enhancement of the Club floors, coinciding with the 30th anniversary of the hotel, due to launch at the end of 2020.
Harilela Hotels Ltd today announces the opening of The Hari Hong Kong in Winter 2020. Poised to be the newest addition to Hong Kong's legacy of great heritage hotel brands, The Hari Hong Kong seeks to inject modern luxury and social dynamism into the district, bridging the commercial pulse of Causeway Bay and the creative design scene of Wan Chai.
Hotels that use scent aim to capitalise on its ability to "cue memories and conjure up emotions", according to Professor Basak Denizci Guillet, Dr Deniz Kucukusta of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-researcher, yet little is known about how guests respond to the diffusion of various scents throughout hotels. The researchers thus explored customers' responses to scent and how hotels can best make use of it to create positive experiences and build brand loyalty. They found that scent was indeed conducive to guest enjoyment, but only when not overused.
Hong Kong Disneyland is closing its gates again less than one month after it reopened, following a new coronavirus outbreak in the city.
Three members of the Swire Hotels Senior Management team are progressing into new roles from 1st June 2020. Brian Williams, Toby Smith, and Dean Winter have all worked with the company for over a decade, each contributing to the launch and growth of EAST Hotels and The House Collective brands.
Veteran luxury Marcel Holman N.A. has been appointed Managing Director of The Langham, Hong Kong and Regional Vice President, Operations - China for The Langham Hotels and Resorts where he will be driving the strategy, operations and processes for all China hotels under the luxury brand.
The introduction of international travel restrictions and the closing of the border with Mainland China has forced Hong Kong hoteliers and investors to consider whether to buy, sell or hold, a new report from Colliers International says.
In an effort to prevent further spread of coronavirus, Hong Kong International Airport is testing a new machine that would effectively sanitize passengers head to toe.
Hong Kong's legacy hotel companies are ditching competition for collaboration with one another, as daily arrivals to the city sank to below 100 visitors per day at the start of April.
HRS Hospitality and Retail Systems, Oracle Hospitality's largest global Platinum Partner, has announced the promotion of Steven Lee to the position of Managing Director, HRS Asia Pacific. Steven will lead HRS in this region with the remit to develop, maintain, and expand our product and service portfolio, especially in China.
InterContinental Hong Kong is ready for its biggest renovation in 30 years. The hotel closure is now scheduled for April 20, 2020, with the reopening as the Regent Hong Kong in 2022.
This sentiment survey, conducted by Horwath HTL Hong Kong, was specially designed to examine the impact of the COVID-19 pandemic on the outlook for the Hong Kong hotel market. In addition, the overall Hong Kong hotel market performance in 2019 was included to review the impact of the social campaign to the industry.
The hotel industry is facing a generational crisis at the hands of COVID-19, and it will likely get worse before it gets better. However, even during these hard times, there is light at the end of the tunnel. Thanks to rapid responses, many countries in Asia are already starting to see a recovery in their hotels’ direct bookings, and are regaining control and predictability around their digital marketing strategies. After comprehensive analysis of our hotel data from the start of the year, we’ve identified the countries, trends, and tactics to help hoteliers from US and Europe navigate such uncertain times.